Great product great delivery
I had a nice exspericence.

9 months ago
Great customer service. You will be satisfied no mater your situation.
9 months ago
My dog loves olli! Easy transition and stress free delivery
I had a nice exspericence.
Our little dog absolutely loves Ollies. She gets so excited at meal times! Great service, great packaging, shipments always on time.
My dog loves the food. He is overall doing much better and he is healthier than when he was eating kibbles. Service and shipping is excellent as well .
I had a sweet German shepherd “Belle” that had health issues from the start, and a 14 year old Min Pin “Nola” who is a very picky eater, they both loved the food. Belle recently passed away, I needed to cancel the membership, they were so easy to work with and received not one but two emails sending sympathy from Belle’s passing and they also sent a refund ( not my asking) for Belle’s last box. Such a great company
Ollie representatives are always so amazing. They are the nicest people to deal with. Our dog has been on their food program for approximately two years and he loves it. He is almost 13 and he just received a clean bill of health from our vet.
After two deliveries by UPS that were so late the food was mostly thawed, we appreciated Ollie persistence in making some changes with packing to accommodate UPS late delivery, ensuring the food didn’t arrive fully thawed and thus unusable. Thanks, Ollie!
I had an issue with the shipment of my box but Amy was amazing and resolved my issue. She made it quick and easy.
Erin was an absolute lifesaver! She was incredibly patient with me because I tend to ramble on. She patiently explained everything and set me up with a subscription. Thanks a bunch!
Ollie has great options that are healthy and tasty for my 3 fur babies.
Everything is excellent. The service, the food, the website - everything runs very smoothly & efficiently. My dog LOVES his food & he already seems happier & healthier! (His poops are amazing) It’s nice having an account & an app too. Customer service was wonderful when I had an issue & it was solved immediately! Cannot recommend Ollie enough!
What made my experience amazing was the fact that they helped me choose a perfect food recipe for my English Bulldog chancho. He is basically allergic to everything and now he barely gets up in the night to itch. They gave me a trial for a great price and decided to keep it. Customer service is amazing and my dog is happy!
When I changed my delivery date, it was not a problem, and I did receive them on time.
Excellent service
I love the personalized service and the ability to call on the phone or email any questions.
Anne was knowledgeable, kind and listened. Thank you for your help! I hope Maizy loves Ollie!
Excellent CS Quick to fix issues My dogs love Ollies
Right on time and our 15 year old mixed breed is doing better since we switched to Ollie's prepared food. She's more active and alert and social! So glad we switched!
Our dogs like this food very much and the service is great. The delivery is super fast which is very helpful for forgetful times when we happen to almost run out, we don’t have to worry because we can get it so fast. Very grateful for that. Also the shipping provider brought our box to an address two hours away and Ollie sent us out a whole new box and we received it the next day. Incredible service. Like Chewy has and that’s saying a lot! We stick with Chewy for that reason and will stick with Ollie for the same!
They were on time they said my package would arrive on the 18th it arrived on the 18th as said and as far as I can see my dog likes the food so I will continue to be a customer and I encourage anybody else to at least give it a try because I think they will be very pleased with not only the delivery process but the quality of the food too
I got my dog food today .everything is perfect . Just i can’t open the Ollie s app
Based on analysis of 30 reviews rated 1-2 stars for Ollie Dog Food
“I cancelled my very first order they apparently lost my cancellation email”
“First shipment arrived with food all thawed out”
“Unfortunately based on their lack of communication/customer service and extremely delayed shipping, I canceled before...”
“First shipment arrived with food all thawed out”
“And I told her that my discover showed a refund for Liv when I was talking to her”
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Ollie Dog Food is a subscription-based service that specializes in delivering fresh, human-grade dog food directly to customers' homes. The company focuses on providing healthy meal options made from real ingredients, including meat, fruits, and vegetables, tailored to meet the unique nutritional needs of dogs. Developed by veterinary nutritionists, Ollie's recipes are designed to be complete and balanced, ensuring that dogs receive the essential nutrients they require for optimal health. Targeting dog owners who prioritize their pets' nutrition, Ollie offers customized meal plans based on individual dog profiles. Customers can easily manage their subscriptions through the company's app, which also provides access to vet support and health tracking features. With a commitment to quality and convenience, Ollie aims to enhance the well-being of dogs while simplifying the feeding process for their owners.
Ollie Dog Food receives overwhelmingly positive feedback from customers, with many praising the quality of the food and the exceptional customer service. Reviewers frequently mention how much their dogs love the meals, highlighting successful transitions to Ollie's offerings and the variety provided. The fast delivery and prompt resolution of issues are also commonly appreciated, with several consumers noting the professionalism and understanding of the staff. However, some customers express concerns about the shipping process, particularly regarding the dry ice not being sufficient upon arrival, which can lead to thawed contents. Additionally, a few dogs are reported to be picky eaters, with some not enjoying all the vegetable components. Overall, Ollie Dog Food is well-regarded for its product quality and service, making it a favored choice among pet owners.
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