Ollie’s customer service is the best…
Ollie’s customer service is the best and my dog loves his new food. I highly recommend Ollie’s for your dog(s).

9 months ago
Great customer service. You will be satisfied no mater your situation.
9 months ago
My dog loves olli! Easy transition and stress free delivery
Ollie’s customer service is the best and my dog loves his new food. I highly recommend Ollie’s for your dog(s).
Everyone was so knowledgeable and helpful. My dog got what she needed and loves it !!! So amazing!!!
So far food has been great. Monty is eating well. Mealtimes usually are a battle between him and me. So far he loves the Ollie and eats it without a fight. Delivery has been inconsistent. I have had one great delivery…no issues. The second one came with things all turned upside down, ice not sufficiently on packets…many were partially thawed. The third delivery was better, but one packet had ice crystals inside and was “deflated” as if the seal had been broken.
I do love this concept and deliveries have been timely. It doesn’t seem like my dog likes your food. I have tried adding chicken broth and even cheese but she still won’t touch it.
When I called they were very helpful to me. They changed my order so that I could afford the food and I was pressed for space so I could t fit that much food at a time
received the help I needed
My dog loves his food and treats!
The food was amazing my dogs loved it !
Food doesn’t get here in time and my dog doesn’t like it
We are only in our third week with Ollie, but so far we are very satisfied. Our dog likes the food very much.
We have a very picky eater. Rufus is a bearded collie and will be 5 in November. We always had to "doctor" his kibble with bacon grease or meat drippings to get him to eat (and even then he often left food). This past April we tried the Farmer's Dog because it was the one I heard about first, but Rufus was not a fan, and often left the food, or ate only a small portion. However, we switched to Ollie and he devours his food most days - I am still learning which flavors are his favorites, but I think we have a winner!!!
Ollie has been very helpful tailoring a plan specific to our dog's needs. Our pup did not like the fresh food, but did really like the kibble, and Ollie worked with us on a kibble only plan to keep our dog happy and eating well.
Miscalculated when dog food was due, but the customer service changed the date and got it out as soon as possible.
Kelsey was great—walked me through the website and helped me figure out exactly how much food I’d need for my fur baby, Dexter
You did great, the company. The customer service. My dog just will not eat it. I've tried everything. I put coconut oil on it. I put a sardine on it. . She won't eat it.
Great job in helping me
The customer service is awesome. My dog loves the food and it has eliminated some problems.
The company is super responsive on the app and the food must be great because my dog is obsessed.
Came quickly, still frozen & my Puppy Loves It!
To be honest with you, we have tried every fresh dog food subscription out there. As of now we have returned to Ollie, and that is where we will stay.
Based on analysis of 30 reviews rated 1-2 stars for Ollie Dog Food
“I cancelled my very first order they apparently lost my cancellation email”
“First shipment arrived with food all thawed out”
“Unfortunately based on their lack of communication/customer service and extremely delayed shipping, I canceled before...”
“First shipment arrived with food all thawed out”
“And I told her that my discover showed a refund for Liv when I was talking to her”
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Ollie Dog Food is a subscription-based service that specializes in delivering fresh, human-grade dog food directly to customers' homes. The company focuses on providing healthy meal options made from real ingredients, including meat, fruits, and vegetables, tailored to meet the unique nutritional needs of dogs. Developed by veterinary nutritionists, Ollie's recipes are designed to be complete and balanced, ensuring that dogs receive the essential nutrients they require for optimal health. Targeting dog owners who prioritize their pets' nutrition, Ollie offers customized meal plans based on individual dog profiles. Customers can easily manage their subscriptions through the company's app, which also provides access to vet support and health tracking features. With a commitment to quality and convenience, Ollie aims to enhance the well-being of dogs while simplifying the feeding process for their owners.
Ollie Dog Food receives overwhelmingly positive feedback from customers, with many praising the quality of the food and the exceptional customer service. Reviewers frequently mention how much their dogs love the meals, highlighting successful transitions to Ollie's offerings and the variety provided. The fast delivery and prompt resolution of issues are also commonly appreciated, with several consumers noting the professionalism and understanding of the staff. However, some customers express concerns about the shipping process, particularly regarding the dry ice not being sufficient upon arrival, which can lead to thawed contents. Additionally, a few dogs are reported to be picky eaters, with some not enjoying all the vegetable components. Overall, Ollie Dog Food is well-regarded for its product quality and service, making it a favored choice among pet owners.
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