The Best!
Very efficient, professional, and friendly.

9 months ago
Great customer service. You will be satisfied no mater your situation.
9 months ago
My dog loves olli! Easy transition and stress free delivery
Very efficient, professional, and friendly.
Very good experience
The best customer service out in the world of on-line buying.
Ollie is prompt in getting the food to me.
Rudy loves his Ollie food!
Both my pups love Ollie. My dog Rhaegar needs to go on a weight program and the staff at Ollie has been incredibly helpful and works with me on a plan for my pups. Toni was wonderful and put together a plan
She was very helpful and offered several options and helped me find the one that works best for me right now
My Kimba loves this dog food. He licks his bowl clean every day.
A little bump with delivery timing at start but all is great and my dogs love the food. Thank you. Great customer service.
My fur baby, Oreo, loves her My Ollie food. She loves to get packages delivered. I love knowing that my baby loves her food.
We recently adopted our seven-year-old dog, Perla. She’s a Maltese Shih Tzu mix, and has that Shih Tzu underbite, with some real dental problems. Even after scaling and cleaning, her lower front teeth are brown, and none of her teeth are any shade of white. We figured that soft food would be easier for her to chew, especially since she won’t even touch kibble, although she does enjoy the dental treat bones. I looked at all the information from the various subscription food plans, and Ollie seemed the most promising. When the first box arrived, I was impressed by the packaging. All the individual food packets were still frozen solid, as was the dry ice that it was packed in. The order always comes on time, and tracking is provided. It’s easy to always give her the recommended amount. We put it in a bowl and heat it in the microwave for up to 30 seconds. It’s perfect every time.
Kelsey from Nashville was so kind and patient with me! Very knowledgeable about my little guy, GEORGE, and quite a fair person plus easy to buy from. Thanks Kelsey from Nashville Tennessee. Yay
It started out as a problem that the Ollie rep, Matthew was able to explain well, and give me helpful insights regarding same.
Great customer service and quality product
Jamie turned my call around so fast, it made my head spin. I was upset that my food wasn't going to the new address on file, and he was able to get the food sent to another address so that my pup did have the food where she was staying while we were out of town. Jamie was extremely sincere and handled the issue quickly and efficiently!
The site and app are simple to set up and use. Communication is great and customer service is spot on if you have a question. My pup loves the food and it was easy to customize her plan to accommodate her chicken allergy. Would definitely recommend.
Delaney was friendly and helpful. She knew the answer to my questions right away.
People who love their jobs and our dogs… never had a bad experience… thanks Ollie !
This is my second review of Ollie. They continue to be outstanding in customer service and product.
My fur dog feels so much better after I switched to new Ollie from K9 raw food. She started to lose interested in eating K9 raw food for years. She was inactive, and she now is started to play and alert more.
Based on analysis of 30 reviews rated 1-2 stars for Ollie Dog Food
“I cancelled my very first order they apparently lost my cancellation email”
“First shipment arrived with food all thawed out”
“Unfortunately based on their lack of communication/customer service and extremely delayed shipping, I canceled before...”
“First shipment arrived with food all thawed out”
“And I told her that my discover showed a refund for Liv when I was talking to her”
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Ollie Dog Food is a subscription-based service that specializes in delivering fresh, human-grade dog food directly to customers' homes. The company focuses on providing healthy meal options made from real ingredients, including meat, fruits, and vegetables, tailored to meet the unique nutritional needs of dogs. Developed by veterinary nutritionists, Ollie's recipes are designed to be complete and balanced, ensuring that dogs receive the essential nutrients they require for optimal health. Targeting dog owners who prioritize their pets' nutrition, Ollie offers customized meal plans based on individual dog profiles. Customers can easily manage their subscriptions through the company's app, which also provides access to vet support and health tracking features. With a commitment to quality and convenience, Ollie aims to enhance the well-being of dogs while simplifying the feeding process for their owners.
Ollie Dog Food receives overwhelmingly positive feedback from customers, with many praising the quality of the food and the exceptional customer service. Reviewers frequently mention how much their dogs love the meals, highlighting successful transitions to Ollie's offerings and the variety provided. The fast delivery and prompt resolution of issues are also commonly appreciated, with several consumers noting the professionalism and understanding of the staff. However, some customers express concerns about the shipping process, particularly regarding the dry ice not being sufficient upon arrival, which can lead to thawed contents. Additionally, a few dogs are reported to be picky eaters, with some not enjoying all the vegetable components. Overall, Ollie Dog Food is well-regarded for its product quality and service, making it a favored choice among pet owners.
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