Great dog food but delivery system needs improvement
Great dog food, but the delivery system can improve. Instead of UPS dropping it outside our garage, I have repeatedly requested that they drop it off on the porch of our front door

9 months ago
Great customer service. You will be satisfied no mater your situation.
9 months ago
My dog loves olli! Easy transition and stress free delivery
Great dog food, but the delivery system can improve. Instead of UPS dropping it outside our garage, I have repeatedly requested that they drop it off on the porch of our front door
I had a concern with my pet and his resistance to eat the food. I reached out to cancel my subscription and a representative helped me find an alternative solution.
Ollie has excellent customer service staff.
Dallas LOVES the food and she jumps up and down the whole time I'm fixing it ❤️
My dog loves this food, healthy ingredients
Besides the fact that my dog loves Ollie, I like that they give me a heads up when my order is going to ship and an opportunity to change things. I’m still working on getting my dog’s weight down. But, she’s doing well.
I like to idea of the product. I like the process. I thik the price for all fresh is a little high.
After using Ollie with my last pup, tried the turkey with my new pup’s…didn’t like it. Just trying the chicken…kinda the same. Not sure what to try next really.
I’ve been feeding my dog Ollie for a while now, and I have to say, I was immediately impressed when we received the food container as a gift. It was such a thoughtful and stylish touch, and the size is super practical too. Ollie offers a variety of recipes made with wholesome, high quality ingredients, which gives me peace of mind. My dog really enjoyed the food from the start! Over time, I noticed that he wasn’t eating with the same excitement as before, and I did consider switching to another brand. But honestly, I haven’t come across another company that combines such clean, functional packaging with truly healthy ingredients like Ollie does. That’s what convinced me to stick with them and I’m glad I did. :)
My dogs absolutely love this food.
I like the package size for my 8 lb shorky. She’s to small for lrg pkg so they go bad.the food looks good and fresh. The pkgs are kept in freezer until needed. Also she loves he treats. She’s lost most her front teeth but she has no problem with these. I store in refrigerator.
My mini Aussie is a very picky eater. We tried Farmers Dog and she wouldn’t touch it. She seems to really enjoy her Ollie food and the service has been great.
My first order came as promised and my lil furry LOVES the meals, she was a VERY picky eater. We just received our second larger order. The Ollie team is very helpful and thorough.
Honestly was really excited to try this for my dog. Unfortunately based on their lack of communication/customer service and extremely delayed shipping, I canceled before the box even arrived. I signed up on 7/28 and was supposed to receive the first box on 7/31, signed up for the app and notifications, and as of 8/4 it still has not even shipped!! I reached out to customer service via multiple avenues on 8/1 and have yet to hear back. Imagine if my dog depended on this service for regular meals??? There are too many other meal delivery services that aren’t as expensive and are actually reliable out there to deal with this. It all reads a bit scammy to me if I’m being honest.
Delivered on time, great packaging.
I have a 12 year-old golden retriever and have tried farmer’s dog which was messy and lots of trouble not to mention heavy, Sundays was a blah, and spot and tango did not agree with him. Ollie is by far the best of the best out there
Great Customer Service. I had an issue with not getting my referral credit and customer service fixed it for me with no issues.
My first shipment I received the food was thawed and warm. Called customer service they sent out a new shipment and the food was thawed and slightly cool. We tried again and the food was thawed but colder. I really wanted to try this product, however the quality of the shipping Was not good. I do want to say customer service was very helpful and I appreciate that. I just suggest you get a handle on whatever the shipping problems are. I decided to go another way.
Received incorrect product. Still waiting for a response from Ollie. Vet response was incomprehensible when I inquired about a feeding question. App frequently frozen.
Do not like packaging, wet and messy. My dog does not really like the food that much. A lot of trouble to feed
Based on analysis of 30 reviews rated 1-2 stars for Ollie Dog Food
“I cancelled my very first order they apparently lost my cancellation email”
“First shipment arrived with food all thawed out”
“Unfortunately based on their lack of communication/customer service and extremely delayed shipping, I canceled before...”
“First shipment arrived with food all thawed out”
“And I told her that my discover showed a refund for Liv when I was talking to her”
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Ollie Dog Food is a subscription-based service that specializes in delivering fresh, human-grade dog food directly to customers' homes. The company focuses on providing healthy meal options made from real ingredients, including meat, fruits, and vegetables, tailored to meet the unique nutritional needs of dogs. Developed by veterinary nutritionists, Ollie's recipes are designed to be complete and balanced, ensuring that dogs receive the essential nutrients they require for optimal health. Targeting dog owners who prioritize their pets' nutrition, Ollie offers customized meal plans based on individual dog profiles. Customers can easily manage their subscriptions through the company's app, which also provides access to vet support and health tracking features. With a commitment to quality and convenience, Ollie aims to enhance the well-being of dogs while simplifying the feeding process for their owners.
Ollie Dog Food receives overwhelmingly positive feedback from customers, with many praising the quality of the food and the exceptional customer service. Reviewers frequently mention how much their dogs love the meals, highlighting successful transitions to Ollie's offerings and the variety provided. The fast delivery and prompt resolution of issues are also commonly appreciated, with several consumers noting the professionalism and understanding of the staff. However, some customers express concerns about the shipping process, particularly regarding the dry ice not being sufficient upon arrival, which can lead to thawed contents. Additionally, a few dogs are reported to be picky eaters, with some not enjoying all the vegetable components. Overall, Ollie Dog Food is well-regarded for its product quality and service, making it a favored choice among pet owners.
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