9 months ago
Great customer service. You will be satisfied no mater your situation.
9 months ago
My dog loves olli! Easy transition and stress free delivery
My dog likes the food but your website says that my dog is 15#. He is 25#. I tried several time to change it but it would not allow me to. The portions looked a little small for him at 15#.
Arrived at house…frozen and ready to defrost and feed. Diesel LOVES IT
My 13 year old Chinese Crested dog LOVES Ollie fresh packs! He only has 5 teeth left (1 snaggle tooth in the front and the other 4 way in the back) so the light flaky texture of Ollie makes it perfect for him to pick up and chew. I'll update my review when he finishes his full shipment as to if he shows a noticeable improvement to his skin. "Hairy hairless cresties" are notorious for developing black heads, but so far after his two week trial, it seems like he has less already.
Packed very well and wasn't worried even though it was hot. Also was notified of delivery. That way I was able to get it out of the sun and no one stole the package.
My dog loves your food!
Ollie box received - well packed and all still frozen even on an extremely hot day.
So friendly and helped me pick out another recipe for my dog when she had a possible allergy with the turkey!
Quality food products good service
Ollie has THE BEST customer service team. Super friendly and always ready with a solution. I’d message them all day long just for their positivity
My dog loves the food. Licks the bowl clean! Also has brought so much life to my old boy 🩵🩶 thank you guys!
Ziggy’s box arrived on time and I was so impressed that when it was packed 27 meals were frozen and one was separate and almost thawed for his next meal. He loves the food and is looking healthier and his breath has improved. Thanks Ollie
I have been using Ollie for years and my dogs absolutely love it. My interactions with customer service have been phenomenal.
The food is excellent. my dog loves it and I love how easy it is and how good ita been doing for his overall health! Since he's been on it his coat has never looked or felt better! He's not finicky, he polishes off his food like he's in a contest!
I did receive my box at the time that they said it would come, and it was specially packed, protected, and the delivery was smooth. they went beyond their duties to get me out the replacement box and I am very satisfied and happy with the ending result.
My dog loves this food. He cannot wait to eat it and he licks the bowl clean.
My Dog loves Ollie!!! We tried many other brands, but my dog would only eat their food for a week and then not touch it. My dog has been eating Ollie with no hesitation for months.
We have just started with it and at times its working and than at others not. He is a very picky eater. But for the most part he is eating his meals.
EXCELLENT CUSTOMER SERVICE great staff attentive caring
I had many questions about how to advance feedings for puppies and I got the answers I needed. Thank you!
Dry ice was a major improvement
Based on analysis of 30 reviews rated 1-2 stars for Ollie Dog Food
“I cancelled my very first order they apparently lost my cancellation email”
“First shipment arrived with food all thawed out”
“Unfortunately based on their lack of communication/customer service and extremely delayed shipping, I canceled before...”
“First shipment arrived with food all thawed out”
“And I told her that my discover showed a refund for Liv when I was talking to her”
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Ollie Dog Food is a subscription-based service that specializes in delivering fresh, human-grade dog food directly to customers' homes. The company focuses on providing healthy meal options made from real ingredients, including meat, fruits, and vegetables, tailored to meet the unique nutritional needs of dogs. Developed by veterinary nutritionists, Ollie's recipes are designed to be complete and balanced, ensuring that dogs receive the essential nutrients they require for optimal health. Targeting dog owners who prioritize their pets' nutrition, Ollie offers customized meal plans based on individual dog profiles. Customers can easily manage their subscriptions through the company's app, which also provides access to vet support and health tracking features. With a commitment to quality and convenience, Ollie aims to enhance the well-being of dogs while simplifying the feeding process for their owners.
Ollie Dog Food receives overwhelmingly positive feedback from customers, with many praising the quality of the food and the exceptional customer service. Reviewers frequently mention how much their dogs love the meals, highlighting successful transitions to Ollie's offerings and the variety provided. The fast delivery and prompt resolution of issues are also commonly appreciated, with several consumers noting the professionalism and understanding of the staff. However, some customers express concerns about the shipping process, particularly regarding the dry ice not being sufficient upon arrival, which can lead to thawed contents. Additionally, a few dogs are reported to be picky eaters, with some not enjoying all the vegetable components. Overall, Ollie Dog Food is well-regarded for its product quality and service, making it a favored choice among pet owners.
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