Very good !!
Very good !!

9 months ago
Great customer service. You will be satisfied no mater your situation.
9 months ago
My dog loves olli! Easy transition and stress free delivery
Very good !!
My pug Bronn was on Nom Nom for years and one day decided he was over it as they seem to keep changing the recipe. I decided to try out Ollie and so happy I did because Bronn loved it so much and he’s back to looking forward to his meals. The food seems to be higher quality, love the way the box and package it and it is also slightly less expensive than Nom Nom. Another thing I do want to highlight is the consistency of the amount of food in each package, it’s always the exact weight. So far, we have also gotten the best customer service when needed.
Our puppy loves the kibble. We have to watch that we do not overfeed him. He eats it right up.
My dogs did not eat it any better than the old food I was usino and when the first shipment came it was thawed out when it was delivered.
My dog didn't like one of the flavors and they were quick to refund for the food I had to discard and changed my upcoming orders . Helped me get my order placed and were prompt. I might add I have tried as almost all the different foods out there and had almost given up until I found Ollie's. I was so surprised when he gobbled it down.
Great product, great packaging and timely delivery.
My dogs love Ollies, and so do we. I have two large lab mixes, 12 and 5 years old. I credit their good health to high quality food. The food arrives promptly, and the customer service team is lovely to deal with. Highly recommend.
My dog loves the good.
Great experience with Ollie and their products. They were quite helpful when my dog was diagnosed with numerous food allergies and worked out products he could tolerate.
Excellent customer service! Awaiting my order with anticipation!
Our Cocker- King Charles mix "MaggieBea" is the most finicky eater we have had! To busy to eat even on a routine. We went from her not eating to dancing to get her bowl. She loves the varity of the mix pack. Often before would get bored with her food now, she loves it.
Boojee loves Ollie’s
I love Ollie for its ease of use, reliable delivery, reliable ingredients. I tried other fresh foods but my dogs go craziest for Ollie. And the packaging is so easy to deal with unlike Farmers dog! The platform (both app and website) are very user friendly and make updating my subscription very easy.
Customer service is always professional and my issues are resolved.
Hard to imagine there is a person that actually listens! This employee did this! Helped me problem solve and think out creative solutions.
This was my second order, everything was great. I had a question and call customer service, person on the phone was great and able to answer my question. Brought frozen dessert an my boy loves it.
So pleased with my dogs response to the food. She’s been SO picky and now she goes right for it and eats regularly…
Excellent customer service is a cornerstone of any successful business, and my experience with a dog food delivery service truly exemplified this principle. From the moment I placed my order to the delivery of the food, the entire process was seamless and customer-centered. When I first visited the website, I was impressed by its user-friendly design and comprehensive selection of products. The detailed descriptions of each dog food option, including ingredients and nutritional benefits, helped me make an informed decision for my furry friend. Additionally, the site offered personalized recommendations based on my dog's breed, age, and dietary needs, which made me feel confident in my purchase. Once I completed my order, I received an immediate confirmation email that included a summary of my purchase and estimated delivery time. This transparency was reassuring, and it illustrated the company’s commitment to keeping customers informed. On the day of delivery, I was pleasantly surprised when the delivery driver arrived right on time. Overall, my experience with Ollie reinforced the importance of excellent customer service. From the easy ordering process to the timely delivery and attentive follow-up, every interaction made me feel valued as a customer. This level of service not only ensured my immediate satisfaction but also established a lasting relationship, encouraging me to use their service regularly and recommend it to fellow dog owners. In the competitive landscape of pet care, exceptional customer service is what sets a business apart and fosters customer loyalty.
I can call at any time and speak with someone who is pleasant and helpful.
Your customer service is outstanding. I am very happy with the quality of the products and Phoebe loves it! She's a picky eater with almost 12 years of experience turning her nose up. Now she sticks said nose right in and usually has bits stuck on it when she's finished. She has some health issues, but we are doing what we can and Ollie is part of the plan. Our vet is in on this too. Thanks for goin the extra mile Ollie team, keep it up! T.
Based on analysis of 30 reviews rated 1-2 stars for Ollie Dog Food
“I cancelled my very first order they apparently lost my cancellation email”
“First shipment arrived with food all thawed out”
“Unfortunately based on their lack of communication/customer service and extremely delayed shipping, I canceled before...”
“First shipment arrived with food all thawed out”
“And I told her that my discover showed a refund for Liv when I was talking to her”
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Ollie Dog Food is a subscription-based service that specializes in delivering fresh, human-grade dog food directly to customers' homes. The company focuses on providing healthy meal options made from real ingredients, including meat, fruits, and vegetables, tailored to meet the unique nutritional needs of dogs. Developed by veterinary nutritionists, Ollie's recipes are designed to be complete and balanced, ensuring that dogs receive the essential nutrients they require for optimal health. Targeting dog owners who prioritize their pets' nutrition, Ollie offers customized meal plans based on individual dog profiles. Customers can easily manage their subscriptions through the company's app, which also provides access to vet support and health tracking features. With a commitment to quality and convenience, Ollie aims to enhance the well-being of dogs while simplifying the feeding process for their owners.
Ollie Dog Food receives overwhelmingly positive feedback from customers, with many praising the quality of the food and the exceptional customer service. Reviewers frequently mention how much their dogs love the meals, highlighting successful transitions to Ollie's offerings and the variety provided. The fast delivery and prompt resolution of issues are also commonly appreciated, with several consumers noting the professionalism and understanding of the staff. However, some customers express concerns about the shipping process, particularly regarding the dry ice not being sufficient upon arrival, which can lead to thawed contents. Additionally, a few dogs are reported to be picky eaters, with some not enjoying all the vegetable components. Overall, Ollie Dog Food is well-regarded for its product quality and service, making it a favored choice among pet owners.
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