9 months ago
Great customer service. You will be satisfied no mater your situation.
9 months ago
My dog loves olli! Easy transition and stress free delivery
Our just turned 2yr old cattle dog kept going off of his food we tried a lot of brands he loves the Ollie has not refused it once. We have received two boxes so far and they have arrived still very frozen despite the very warm weather. We are however having to go to the half portions to mix because of the cost. But definitely worth it!
Abel loves his Ollie and is always excited for his meal.
Good product but expensive.
The delivery service is great! My little Chihuahua just LOVES the food and licks the bowl clean every time.
Everything from start to finish has been a stellar experience. Guided transition, exact portion guidelines, and easy open packets with clever - easy to use storage and a dispense scoop. My dog and I are over the moon with Ollie!
I called to have my order date changed and make sure it would get to me before we left for vacation. She was extremely helpful and kind and I was able to get my package before leaving.
Customer service was very helpful and friendly.
Not happy. Felt you were not truthful. Done with your company.
New dog parent and still trying to navigate my puppy’s diet. I had a lot of questions and concerns that where addressed by the Ollie team. Staff is always friendly and willing to help! Bella was having some issue with her previous food and was refusing to eat. I finally made the decision to try Ollie after reading so many positive reviews. Best choice we made. Bella loves the food and is thriving.
My puppy has never had a stomach issue or bowel issue!
My pup is very difficult at dinner time…just got my second shipment and pausing future shipments for now. But Faith is kind and understanding, no pressure, and I so appreciate that!! I know the food is good and nutritious, but my little Marley has refused her food after 4 or 5 nights. Since I got this shipment about a week ago, she’s been eating it, keeping fingers crossed, and so appreciate Faith’s patience and understanding!!
Our Dog loved the food at the beginning but then decided she didn’t. She is very picky. Somehow 2 subscriptions were set up for the same dog but they refunded one of the orders so that was nice.
Great product with great customer service!
I needed to change meats. Our one chihuahua doesn’t like the chicken. I was able to do this in the app. I get notifications when my order ships and when I receive it. Customer service can use some help.
Product was packaged well, and communication from shipment to delivery was great.
Jamie showed empathy for my situation, worked quickly to resolve it and offered a solution that was above and beyond my expectations. He was kind, and knowledgeable and did a great job coming up with a resolution that I was happy with.
Our dog loves Ollie. There has been an overall improvement in her since switching her to total fresh with Ollie. She is lame in her back legs and even her movement has improved.
My dog Lily absolutely loves this food. She is a 46lb Beagle/Cattle Dog mix and she literally jumps up (all 4 paws off the ground) for her meals like you see in the commercials. This is a dog that I used to have to add treats to her food to get her to eat. I am so thankful for Ollie. Worth every penny.
Box arrived on time, and Ruby was waiting at the gate.. She knows it’s for her. She loves Ollie.. Smart little dog.
My dog wasn’t loving the wet food, but after speaking to a representative, she said for me to try their dry food which I did and he loves it!
Based on analysis of 30 reviews rated 1-2 stars for Ollie Dog Food
“I cancelled my very first order they apparently lost my cancellation email”
“First shipment arrived with food all thawed out”
“Unfortunately based on their lack of communication/customer service and extremely delayed shipping, I canceled before...”
“First shipment arrived with food all thawed out”
“And I told her that my discover showed a refund for Liv when I was talking to her”
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Ollie Dog Food is a subscription-based service that specializes in delivering fresh, human-grade dog food directly to customers' homes. The company focuses on providing healthy meal options made from real ingredients, including meat, fruits, and vegetables, tailored to meet the unique nutritional needs of dogs. Developed by veterinary nutritionists, Ollie's recipes are designed to be complete and balanced, ensuring that dogs receive the essential nutrients they require for optimal health. Targeting dog owners who prioritize their pets' nutrition, Ollie offers customized meal plans based on individual dog profiles. Customers can easily manage their subscriptions through the company's app, which also provides access to vet support and health tracking features. With a commitment to quality and convenience, Ollie aims to enhance the well-being of dogs while simplifying the feeding process for their owners.
Ollie Dog Food receives overwhelmingly positive feedback from customers, with many praising the quality of the food and the exceptional customer service. Reviewers frequently mention how much their dogs love the meals, highlighting successful transitions to Ollie's offerings and the variety provided. The fast delivery and prompt resolution of issues are also commonly appreciated, with several consumers noting the professionalism and understanding of the staff. However, some customers express concerns about the shipping process, particularly regarding the dry ice not being sufficient upon arrival, which can lead to thawed contents. Additionally, a few dogs are reported to be picky eaters, with some not enjoying all the vegetable components. Overall, Ollie Dog Food is well-regarded for its product quality and service, making it a favored choice among pet owners.
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