MSC Cruises UK & Ireland Reviews

Our first & most definitely last MSC cruise. Shambolic from start to finish.

Had great time on board

Overall amazing experience! The staff were more than welcoming and the facilities and cleanliness of ship were very high! Our butler Subash was so thoughtful and attentive making our overall experience onboard so enjoyable! He gave us a 10/10 experience always going above and beyond for us :) the staff in the elixir bar and the juice bar also stood out a lot to me as they were very friendly and knowledgeable on the juices and cocktails

Excellent cruise entertainment fabulous and great food

We have done lots cruises with MSC and found the staff/entertainment/food to be excellent, great value for money and recommended it to friends and family who are looking to get involved on their first cruise experience!!!! Would like to mention to very special members of staff who went out there way to make the experience very memorable and special for us : Farid Dridi (Butchers Cut) & I Gede Bagus (teppanyaki) they are an absolute asset to the company, all staff were amazing, too many to mention!!!!

Embarkation was a nightmare, buffet restaurant was like a zoo with poor food choice, we were on our Ruby wedding anniversary and were seated for our evening meal on a sharing table with complete strangers.

Amazing experience for a reasonable price

As a first cruise for us it was a perfect experience that gave us an insight into a different type of holiday, and we enjoyed it more than we thought we would.

Loved the ship, staff were great

Terrible experience. Would never use MSC again. Previous cruise experience on P&O was cheaper and yet above and beyond this cruise! Will follow this review up with my formal complaint.

Loud banging noise in our room every morning from 5am, reported to our room attendant he told us it was an on going problem with pipes in the walls from the pool deck. We reported it to reception on several occasions no action or response was received as promised

Have been on this ship before refurb although beautiful there isn’t as many staff to keep it as clean around bars and tables full ashtrays, glasses and rubbish lying about sunbeds full too many children on the ship and running about non stop jacuzzis full of kids can’t get into them thankful for the small adult only pool at the back of ship food was as always with MSC cold and no variety if you don’t like fish you will struggle to eat all week

Great ship great staff Enjoying trip to all the places Busy but enjoyable

Full of activities to choose from

The whole experience was fantastic, we loved the cruise.It was worth every penny .

After being subjected to a barrage of anti social behaviour from the cabin next to us, MSC decided that a bottle of Prosecco and sweet treats would be fair compensation. After paying a premium for a balcony we were unable to use unknowing what was going to be thrown in our direction at any time

Great staff in bars, good pool area and immaculate communal areas. Entertainment acceptable and brilliant organisation both boarding and disembarking. Excursions fantastic but expensive. Biggest - HUGE- let down…the food. Repetitive, recycled, bland and cheap and never hot! : a huge insult to expect guests to eat such a boring menu night after night and served onto plastic plates!! Definitely needs to be addressed as it is the only factor which would stop me from booking again.

Fantastic ship, clean and luxurious and friendly staff at all levels.

Meraviglia not as good as previous YC experience

One of the worst cruises I’ve ever been on, The food was horrendous no flavour at all. We went on the world europa hoping that it would be good after reading some bad reviews but it definitely lived up to the bad reviews. We chose MSC to try a different experience since we’ve cruised on Royal Caribbean, Celebrity and NCL before but we wished we hadn’t now. Definitely wouldn’t recommend MSC to anyone.