Ordered Food from Kwethukuhle…
Ordered Food from Kwethukuhle Restaurant. and the Driver Should not be doing this if she has no people skills.

Over a year ago
After having a bad online order not delivered yet my money ws deducted from my account, spoke to several consultants and they didn't treat me well, we're rude and unbearable after 2 fraudulent experie... See more
Over a year ago
I find it very inconveniencing that 1 should call you on watsap call do deliver your food and the customer service agent was also rude upon requesting my refund he’s name is Luzuko kept talking over m... See more
Over a year ago
You actually do not deserve even a star. You stole from me for the 2nd now. I ordered food for my elderly aunt who lives at old age home village. All the instructions were given where and to who it sh... See more
Ordered Food from Kwethukuhle Restaurant. and the Driver Should not be doing this if she has no people skills.
I ordered from Pedro's and my delivery never arrived till today, this is ridiculous I've never been so pissed😠😠😠
If there were negative stars thats what they would get. Ordered from a regular pizza restaurant who's food is always good, but when our pizzas arrived, it looked as though they had been dropped and kicked around before delivery. I spoke with the restaurant who was prepared to offer me new pizzas whilst the Mr. Delivery person on the phone didnt even apologize and offered a R50 discount (of a R400 bill), absolutely uselss service, will never use them again
Stopping to use them. I ordered food to collect. Order went through but the app didn’t not confirm and no follow up on my order as it should normally when order is successful . So made alternative dinner arrangement . 2 hours later mr D calls and says my food is waiting to be collected.I explained to them the situation that I have had no confirmation and that their app must have glitched . Outcome no refund and my card being debited for approx R400. Thank you MR D for stealing from me. Uberfood my new provider now
I am really not impress with their service I ordered 6 piece chicken kicken Epping The order has failed because my cell phone was on voice mail but they didn’t even call was waiting outside for my order I didn’t see the driver I am so disappointed
Ordered food at around 19:00 expected food to be delivered by 20:06 never delivered. I mean we order food because we don't feel like cooking that day, we ended up cooking late at night, just imagine waiting for food to be delivered. I wouldn't advise anyone to use this company
In the last 6 weeks had many problems with Mr D. Tonight, I get an expensive pizza from Panarottis Fourways When I opened the box, it looked like a scrambled pizza I phoned Panarottis and the manager confirmed they have had many complaints about Mr D. In one instance he told me, the driver dropped the pizza, gathered it together and still delivered it to the client. I WILL NEVER USE THEM AGAIN. DISGUSTING.
I am a regular client of Mr D but today I didn't receive my food😭payment already payed driver confirmed he dropped the food God knows to who definitely not me🙄worce got no call at all from the driver. Tried writing a query still waiting on feedback 😒.
Recently happened,and no refunds.One order was not delivered but on the app it went succesfully delivered.The other order had missing items,I dont get any refunds,its been almost 3 weeks for investigations.I am using uber eats until Mr D will refund,if not good luck,me and my million of friends stop using you.
Missing items from meal. Just go to the drive thru, these fools are totally bloody useless and deserve to go out of business. Anyone working for them is either stupid or criminal. Do not mess with my food.
So I order food from Mr Delivery, I have had no issues from them before. I am a regular customer and ordered from them almost every day. Tonight I ordered food, the driver arrived at the complex and left. He did not even phone me, before the drivers would phone and this time no phone call to say that he was here, he left with my food. I tried calling Mr delivery and even the phone just rang and rang. Not ordering from them ever again. I will order from Uber eats. My order number was DFD142782242.
Wow so you place an order with Mr D ... then they don't have items so they you opt for a refund!nobody advises you of their process.. so the finance team close their eyes and play pick one of your previous orders and refund that not checking if those banking details are correct
The most useless food delivery service
I am very disappointed in Mr Delivery. T&C,s not explained. Been ripped off
Bad delivery. Pizzas were all over the place.
I ordered my food using my card Payment.. My order was canceled at first they reverse the money second time they took almost 2hour then cancel it again but never reverse my money.. My R169 gone.. Contacted the Mr D they say that the was no money was taken from my account they say I must send them prove of my back statement that shows the was money deducted from it by them😢😢😢.. Which I did but no money reverse back yo me...
I contacted the restaurant and the food was done and said there was no driver.. then Mr D refused to refund the tip .. food delayed ,poor service and they kept the tip which is generally gratuity for good service.. which the did not give me ..
The driver siad that he delivered and he did not. Its the second time this week.
The food arrived on time. However, there were no serviettes like I had requested. and no cutlery also - I ate with my hands!!!! The ice-cream waffles had no biscuits as advertised. I am never ordering from Roco-Mama's, Newcastle Corner, Hutten Heights again. Such a disappointment.
Absolute worst customer service and App does not allow cancelations
Based on analysis of 101 reviews rated 1-2 stars for Mr. Delivery
“I find it very inconveniencing that 1 should call you on watsap call do deliver your food and the customer service ag...”
“I had to remind them that they had not dealt with my issue at all so why would I rate the customer service”
“I find it very inconveniencing that 1 should call you on watsap call do deliver your food and the customer service ag...”
“TOTALY TOTALY Useless i made an order for over R500 and apparently the driver arrived at my gate and tried to contact...”
“I ordered several dishes for myself from a Japanese’s restaurant”
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Mr. Delivery is an online platform that specializes in facilitating food delivery services. The company connects consumers with a wide range of local restaurants and food providers, allowing users to order meals conveniently through their website and mobile application. Mr. Delivery aims to streamline the dining experience by offering an efficient solution for customers seeking to enjoy their favorite foods from the comfort of their homes or workplaces. Targeting busy individuals and families, Mr. Delivery serves a diverse customer base that values convenience and quick access to a variety of dining options. The platform features a user-friendly interface, enabling customers to browse menus, place orders, and track deliveries in real-time. By collaborating with local restaurants, Mr. Delivery supports the community while providing consumers with an extensive selection of culinary choices.
Mr. Delivery receives a significant amount of criticism from consumers, with many expressing frustration over poor service and food quality. Reviewers frequently report issues such as incorrect orders, cold food, and rude customer service representatives. Several customers mention that their orders were either not delivered or were delivered incorrectly, leading to feelings of being scammed. While a few positive reviews highlight the speed and efficiency of some deliveries, they are overshadowed by the overwhelming number of complaints regarding the overall service experience. Additionally, there are concerns about the professionalism of delivery personnel, with some drivers reportedly struggling to find addresses. Overall, the sentiment leans heavily negative, reflecting widespread dissatisfaction with Mr. Delivery's service.
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