Review summary

Moving internet is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

Great service!

I recently used while moving house to ensure my autistic child could still use his iPad during the transition, it worked wonders! Just plugged it in and it worked immediately, fairly priced too. Couldn't rate it more really

c
Great service

Great service, efficient and fast.

HG
VERY TERRIBLE EXPERIENCE

VERY TERRIBLE EXPERIENCE. WiFi connection is horrible. Delivery was delayed by royal mail and refused to modify the order. Once the WiFi finally arrived. The connection was super bad sometimes I have to keep using my own data!

P
Does the job

Does the job, but very slow internet.

Company details

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All reviews

589 total • Write a review

Showing 61 - 70 of 585 reviews
A
5 out of 5 stars

Just the ticket for short term wifi!

Easy to book online (obvs). Reliable on delivery (although GPO not so much - had to go pick up my parcel). Great speed of wifi. Plug and play. Easy to return and reliable on the refund. Second time I've used this service and I'll do it again whenever I need to.

Date of experience: August 15, 2024

K

Kas

US

5 out of 5 stars

Reliable

Everything is very prompt and above board. Got the device and refund very promtply. Internet can be variable depending on the location, but they had some internet in my flat which had no phone wifi at all, it just wasn't super quick. Second time I've used this service, will use again

Date of experience: August 14, 2024

NL
5 out of 5 stars

Amazing service and product *****

Wish I had known about this company before!! What an amazing service. Between houses during a move waiting for broadband to be installed in an area with poor phone signal. Ordered a temporary Internet router from moving Internet and it was so easy to set up and did exactly what was expected and provided temporary wifi for our devices and TV to keep the kids entertained and adults sane😂 They even let us extend for a few extra days when our broadband was delayed. It was also just as easy to return the kit with everything needed provided and a free royal mail collection. Absolutely AMAZING service. Would HIGHLY recommend!!

Date of experience: August 14, 2024

J
1 out of 5 stars

Poor solution and customer service

I had a very bad experience with moving internet. - They say that they will deliver the device next day, though I got it in 3 days. Agent said that Royal Mail may have delays - Internet speed was poor, not even good enough to have one live stream running and their team suggests that 12-16 MBPS is good speed. - To improve the speed, the service team offered to send another device, which goes to show that the right device wasnt sent in the first case. I did not take their offer as I had lost my confidence already - Finally, they didnt even return my security deposit. While there was some delay on my side, they did not take into account the performance and other issues on their end. In the end an awful experience and false marketing.

Date of experience: August 9, 2024

BC
5 out of 5 stars

Does exactly what it says.

Straightforward and reliable. Prompt, easy-to-follow service & setup. Would use again.

Date of experience: August 7, 2024

J
5 out of 5 stars

Good temporary internet

We used Moving Internet to get temporary internet after moving house as there was a 2 week gap before our primary internet service was installed. The signal was generally good with minimal interruptions and it allowed me to work from home without needing to go into the office. The only thing that didn't seem to work was Netflix, even though all other subscriptions worked perfectly fine, so we didn't really know why that happened. But all in all, a good experience.

Date of experience: August 5, 2024

J
5 out of 5 stars

Solved our problem

We moved into a new house and the internet service provider postponed our installation date by 3 weeks leaving us a gap. We used moving internet and it was a great solution. We had to try a couple of different rooms to find the best signal but then it worked great for streaming etc for the full period. Would definitely recommend.

Date of experience: August 1, 2024

A
5 out of 5 stars

Great service

Great service, let me keep working from Home when I moved house and was waiting on my broadband getting fitted. Responded quickly when I had questions and my deposit returned quickly when hire was over

Date of experience: August 1, 2024

B
3 out of 5 stars

Quite expensive but saved us when we…

Quite expensive but saved us when we had no other choice. Works easy but isn’t ideal for multi person use would recommend over having no internet but isn’t great for streaming or gaming. None the less does what you ask for and glad to of had it when they’re was no other option for us. Contacting company and making changes is simple and pleasant

Date of experience: July 31, 2024

c
3 out of 5 stars

I liked becausd it hardly didn't buffer…

I liked becausd it hardly didn't buffer but the only problem waa the bandwidth speed.

Date of experience: July 31, 2024

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