Moov Electric receives consistently positive reviews. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.
Delivery was great on time and for the price of the scooter it's brilliant, I'm now wanting another scooter so we can go out together myself and partner. Just waiting on the jeep scooters to come back in stock 😁 all my neighbours brought the same scooter from this sight house full of them now lol
Great Swift quality service
Fast efficient service. Great customer service I purchase all of my e scooter products from this company . 💯
NEVER buy from these cowboys. Bought a scooter that became faulty, sent it away to their ‘repairs’ place and they’ve held it for over 3 months little to no communication. Absolutely shocking.
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moovelectric.co.uk121 total • Write a review
Best service by customer even your product js fault too immediate assist and next day pick up and drop of your escooter. No extra charges all covered in warranty. Customer service is top notch. Wish I had continued with the product from here but it had alot of faults.
Date of experience: December 6, 2024
After I bought my scooter my mud guard broke and I was out of the warranty time. I tried to find another one and was charged 60 pound for one mudguard for my Jeep scooter. I got in contact with customer service explained my problem that my mud guard had broken. They put me in contact with a company and within seven days I had two mud guards for 50 pound. So all I can say is your customer service is out of this world full on helpful full and understanding. 10 out of 10 customer service and thank you for your help.
Date of experience: November 28, 2024
My experience so far so good. Thank you .
Date of experience: November 15, 2024
US
I had an issue with the scooter I purchased. I contacted customer services and they collected the original and replaced it with an upgraded model within 24hrs at no extra charge. Customer service this good is rare. I would definitely recommend Moov
Date of experience: November 15, 2024
Delivery and comms great item looks great ready for santa lol
Date of experience: November 15, 2024
Fast delivery really pleased with the item
Date of experience: November 11, 2024
My Jeep 2xe Camou Electric Scooter is outstanding. Super fast delivery. I even forgot to put my door number down, so I emailed customer service and was sorted out straight away. But like I said absolutely loving my new scooter no problems no issues just fun fun fun ☺️😊☺️☺️😊☺️😁😁😁 Ps From all the other places I looked for this scooter none of them could match this price.
Date of experience: November 8, 2024
The best price and next day delivery. Awesome company 👏
Date of experience: October 16, 2024
