Moov Electric receives consistently positive reviews. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.
Delivery was great on time and for the price of the scooter it's brilliant, I'm now wanting another scooter so we can go out together myself and partner. Just waiting on the jeep scooters to come back in stock 😁 all my neighbours brought the same scooter from this sight house full of them now lol
Great Swift quality service
Fast efficient service. Great customer service I purchase all of my e scooter products from this company . 💯
NEVER buy from these cowboys. Bought a scooter that became faulty, sent it away to their ‘repairs’ place and they’ve held it for over 3 months little to no communication. Absolutely shocking.
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moovelectric.co.uk121 total • Write a review
We purchased Nanrobot Lightning Scooters from these people and give them 5 stars for everything. The product, the buying process and the customer service. Thank you.
Date of experience: June 3, 2022
They sorted out the CycleScheme code and delivered the bike inside 48hrs. Recommended.
Date of experience: May 23, 2022
Really smooth and easy-to-use website and fantastic buying experience, and of course the scooter itself is brilliant. I enjoyed browsing on the Moov Electric site as I was looking for an e-scooter over Christmas 2021. I found the website really simple to use, and the way they display the products is really clear. For me, I had my eyes set on the Lamborghini AL1 all along, but it was clear to compare against the other great e-scooters they sell. Once purchased, the email confirmation and text updates kept me in the loop, and the delivery was next day - that was really impressive given the current climate and the fact that it was Christmas time. When the product arrived, I unboxed it and it took seconds to unfold. The quality is amazing and the features such as app, sport mode and light display are really cool. I'm loving it, I'm just trying to convince my friends to get one too so we can e-scoot together. Oh and the multiple payment options were a really nice touch, I used PayPal but great to know that they offer Klarna. Thanks again for the wonderful experience.
Date of experience: January 6, 2022
Would highly recommend this company, the customer service & professionalism we received was second to none for the get go. So pleased to have been able to order my sons Nanrobot from a uk distributer.
Date of experience: January 1, 2022
