Vali
Very satisfied with the services. Thank you Mobile phone direct.
Last reviewed 8 months ago
8 months ago
Unfortunately there’s been a hic up on connecting my phone, and this hopefully will soon be resolved. I received the phone and it’s in very good condition, and a very good price
8 months ago
Very poor, disappointed. I was told the phone would be sent on a next day delivery (as I was going on holiday and required a new phone). It took over 1 week to come. Shambles.
8 months ago
My request was handled in a quickest way I experted the least. I was also happy with deal and all the accessories that came with the phone
Very satisfied with the services. Thank you Mobile phone direct.
Faultless, friendly and professional in every way. Emails and phone call answered quickly and any issues resolved promptly.
👌 super nice driver mobile phone super thanks
I have used mpd for a long time and ordered a large number of phones over the years. I have recommended mpd to many of my friends and family and they have also been very happy with the service.
Quick response and delivery.
Cheaper than the main service providers
Ordered a new phone on the Thursday to be delivered on the Friday now have to cancel Saturdays plans that were made months ago to sit in all day and wait for said phone not the best servis
great services and phone arrived in 2 days
Thank you monbilephonesdirect services for your generosity and kindness. I thought it wouldn’t be easy as it was, I have been restlessly looking for an iPhone for long time, but you guys made it happen and I’m deeply grateful for your service. To people out there who are looking for the best deal, please contact this company, they gonna help you as soon as you need. My phone works perfectly and I’m happy with it 🙌🙌
Brought new mobile, did not work on arrival returned back after multiple calls to try to get mobile data working, still not working when received phone back, customer services never called when they said and only kept referring me back to network provider saying there was nothing else they could do, after over 2 months of back and forth, I took phone to my local repair shop and it was fixed in less than 30 mins, new part was needed. terrible service
Excellent service
Easy from start to finish brilliant service
The website, was easy to do got all the help that i needed
Absolutely appalling service and attitude resulting in the order being cancelled. And before they respond saying they wanted proofs - YOU DID A SUCCESSFUL CREDIT CHECK AND HAD MY PASSPORT!
I’ve been with this company for the last 6 years and they have always been reliable and I’ve never had any issues and I would definitely recommend mobile phones direct to family and friends!
Was told next day delivery but then had to wait over a week and a half to be told it was coming out for delivery but then this morning I was woken to a text at 0100 from the courier to say they also had a delay so still waiting
Great customer service and easy to sort out my upgrade
Quick and easy way to get a mobile phone
Very easy to order, was delivered next day. Kept informed of delivery time. Bill dates. Very happy with the phone
Brilliant service, good price and easy change ovet
Based on analysis of 82 reviews rated 1-2 stars for Mobile Phones Direct Ltd
“YET I have to make sure it was done so called back in the afternoon as no notification was received or refund YET was...”
“I was told the phone would be sent on a next day delivery (as I was going on holiday and required a new phone)”
“Worst people ever to deal with”
“I purchased a brand new iPhone 15”
“I found the whole experience long winded from start to finish apply and had to pay a penny to verify my identity give...”
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Mobile Phones Direct Ltd is a leading online retailer specializing in mobile phone deals, offering a wide range of handsets from major networks. The company provides customers with the ability to compare various mobile phone options, facilitating informed purchasing decisions. With a focus on customer satisfaction, Mobile Phones Direct aims to cater to the needs of individuals seeking affordable and accessible mobile technology. Targeting a diverse audience, Mobile Phones Direct serves over one million customers, including those looking for the latest smartphone models, contract deals, and pay-as-you-go options. The platform is designed for a seamless shopping experience, featuring user-friendly navigation and a variety of payment options. By offering free next-day delivery, the company ensures timely service, making it a convenient choice for consumers in the UK looking to upgrade or purchase mobile devices.
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Mobile Phones Direct Ltd receives high praise for its efficient service and user-friendly ordering process, with many customers highlighting the quick delivery and great deals on phones. Reviewers frequently mention the friendly and helpful staff, making the purchasing experience smooth and straightforward. However, some customers express frustration with order issues, particularly regarding delays in phone availability and miscommunication about contract changes. Instances of poor customer service, such as being placed on hold or receiving incorrect information, also appear in critical reviews. Despite these concerns, the overall sentiment remains positive, with a significant majority of users recommending the company for its excellent pricing and fast service.
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