Easy setup value for money
Easy setup value for money
3.8
Great
1,000 reviews
5-star
4-star
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1-star
π¬Hasn't replied to negative reviews
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Review summary
Asda Mobile has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Highly recommended
Ive been with Asda Mobile for many years and there is never a long wait to speak to a customer services advisor. They are always very polite, friendly and knowledgeable. I have no hesitation in reccommending them to anyone.
Only been with them 2 week but allβ¦
Only been with them 2 week but all seems ok up 2 now
I asked for Β£4 a month pack
I asked for Β£4 a month pack , one week has cost me Β£14 why?
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
mobile.asda.com
All reviews
1,000 total β’ Write a review
Showing 961 - 970 of 996 reviews
JR
ππ»Good customer service
ππ»Good customer service. Affordable Sim
Date of experience: May 4, 2025
DB
Not Satisfied at all
The SIM was installed but there is a problem with data usage, i seldom use the phone. I have not received confirmation that my direct debit will be taken. I can see from my bank app the DD has been set up. I contacted technical support but nothing was resolved. Also, i am now in italy and the data roaming is not working. I have followed the online instructions but it does not work . I will call technical support again and hopefully the problems will be resolved. This is not the experience i expected from ASDA mobile.
Date of experience: May 4, 2025
MK
set up my new contract
Great service. And easy to set up the new contract.
Date of experience: May 4, 2025
l
Glad I found Asda
I only wanted an occasional use sim card with a traditional type of mobile, and found it difficult to navigate the website to find clear instructions of how this might be achieved. No black and white information seemed to be explained about this so I made it up as I went along and hope I have got it right! If so, I am really pleased to find someone to offer this difficult to find facility
Date of experience: May 3, 2025
ED
Speaking to an advisor on line
Speaking to an advisor on line, I was able to update my bank debit card easily, which seemed to be impossible just by using their website !
Date of experience: May 3, 2025
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