Easy setup value for money
Easy setup value for money
3.8
Great
1,000 reviews
5-star
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1-star
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Review summary
Asda Mobile has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Highly recommended
Ive been with Asda Mobile for many years and there is never a long wait to speak to a customer services advisor. They are always very polite, friendly and knowledgeable. I have no hesitation in reccommending them to anyone.
Only been with them 2 week but allβ¦
Only been with them 2 week but all seems ok up 2 now
I asked for Β£4 a month pack
I asked for Β£4 a month pack , one week has cost me Β£14 why?
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
mobile.asda.com
All reviews
1,000 total β’ Write a review
Showing 951 - 960 of 996 reviews
MH
Your call is answered by a person.
Queries are answered in a polite and friendly manner by a real person.
Date of experience: May 5, 2025
R
Richard
US
Switching to Asda Mobile
I thought the operation of the app regarding number porting could have been better. After entering the PAC the app doesnβt confirm the transaction. Also, after the transfer was confirmed the first message I received told me I had run out of data! I had to call the Help Desk to rectify this. All is good now though.
Date of experience: May 4, 2025
PB
It's all about Asda mobile
Quality and helpful service, helping me save money with a great network πππππ
Date of experience: May 4, 2025
CP
Excellent helpline
Excellent helpline. I'd had problems with my phone and it all got sorted out.
Date of experience: May 4, 2025
PF
Excellent
Transfer of number moved over without problems service very good and advisers very polite and had no problems being understood .So far very happy π
Date of experience: May 4, 2025
A
Adam
US
Absolutely love the help and support I got from Mohamed the advisor
Absolutely love the help and support I got from the advisor called Mohamed best person best human being it's because of him I love Asda mobile we need more people like Mohamed in the world once more big thanks to the advisor Mohamed for all his help and support may god bless you Mohamed Ameen
Date of experience: May 4, 2025
LW
Discounted SIM only deal
Been with Asda mobile for over 1 month and everything seems to be fine so far. Chose Asda as it was the best option for me for a monthly SIM only deal. Transferring my old number across was easy. However this deal was a specially discounted offer for 1 year and the monthly subscription will increase after the year is up. After that I shall be comparing providers again.
Date of experience: May 4, 2025
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