Review summary

Asda Mobile has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

Easy setup value for money

Easy setup value for money

A
Highly recommended

Ive been with Asda Mobile for many years and there is never a long wait to speak to a customer services advisor. They are always very polite, friendly and knowledgeable. I have no hesitation in reccommending them to anyone.

Only been with them 2 week but all…

Only been with them 2 week but all seems ok up 2 now

T
I asked for Β£4 a month pack

I asked for Β£4 a month pack , one week has cost me Β£14 why?

Company details

Information provided by various external sources

No description available yet.

Contact info

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All reviews

1,000 total β€’ Write a review

Showing 941 - 950 of 996 reviews
c
3 out of 5 stars

Improve access to the website

SIM and cost are fine. However your website is a nightmare. Very difficult to register and log on. Navigation is not clear or intuitive.

Date of experience: May 6, 2025

MD
5 out of 5 stars

Value for money

The changeover from my old provider was very straightforward and painless and Asda Mobile is much better value for money

Date of experience: May 5, 2025

KE
5 out of 5 stars

Excellant customer services

Excellant customer services, very helpful and friendly

Date of experience: May 5, 2025

DF
1 out of 5 stars

Not down loading as required

Not down loading as required

Date of experience: May 5, 2025

C
5 out of 5 stars

cost and availability

cost and availability

Date of experience: May 5, 2025

JN
3 out of 5 stars

I had difficulty activating account

I had difficulty activating account

Date of experience: May 5, 2025

c
5 out of 5 stars

Very easy to apply

Very easy to apply

Date of experience: May 5, 2025

MW
4 out of 5 stars

Transferring my number to the new Sim…

Transferring my number to the new Sim took 24 hours but apart from that else is excellent xx

Date of experience: May 5, 2025

l

lee

US

5 out of 5 stars

I am delighted with my new phone…

I am delighted with my new phone contract with Asda Mobile. The cost to me per month is less than a third of my old tariff for the same service! My Phone is a very basic one made for seniors and does everything that I need. All your staff that I had any contact with were both most helpful and patient to me, I would happily reccomend,

Date of experience: May 5, 2025

JV
1 out of 5 stars

Impossible to use the sim

Impossible to use the sim. Tried multiple times to register the number and despite lengthy phone calls, no success.

Date of experience: May 5, 2025

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