Review summary

Asda Mobile has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Easy setup value for money

Easy setup value for money

A
Highly recommended

Ive been with Asda Mobile for many years and there is never a long wait to speak to a customer services advisor. They are always very polite, friendly and knowledgeable. I have no hesitation in reccommending them to anyone.

Only been with them 2 week but all…

Only been with them 2 week but all seems ok up 2 now

T
I asked for £4 a month pack

I asked for £4 a month pack , one week has cost me £14 why?

Company details

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Contact info

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All reviews

1,000 total • Write a review

Showing 911 - 920 of 996 reviews
MK
5 out of 5 stars

Quick & easy switch over of my old…

Quick & easy switch over of my old number to my new Asda sim! Usually nothing is ever just straight forward for me 😳 lol. To date...... No problems, very impressed. Very cheap sim

Date of experience: May 7, 2025

ci
5 out of 5 stars

Great service from Asda customer service

Asda customer service girl was absolutely fantastic sorted a very stressed lady a complete star

Date of experience: May 7, 2025

AH
5 out of 5 stars

Great 👍 happy with it.

Great 👍 happy with it.

Date of experience: May 7, 2025

5 out of 5 stars

Provided what I needed

Provided what I needed, at a price that is no where near their competitors. Most helpful easy transition from one to another. On a price that won’t be moving for two years and get rewarded with money back. Sure you couldn’t write it…

Date of experience: May 7, 2025

Dm
5 out of 5 stars

Asda sim card…

All my questions were answered clearly and professionally

Date of experience: May 7, 2025

P

PA

US

5 out of 5 stars

Asda mobile customer care

Patient and informed help for 3 separate issues.All solved

Date of experience: May 7, 2025

Mr
3 out of 5 stars

Sim card didnt arrive for over a week

Sim card didnt arrive had to call for a replacement. Had to take extra month with EE at additional cost.

Date of experience: May 7, 2025

K
5 out of 5 stars

Just wanted the txt and chat basic £4…

Just wanted the txt and chat basic £4 sim. Easy to order and set up and came quickly. Had to phone customer svcs but got through fairly quickly and sorted my problem efficiently.

Date of experience: May 7, 2025

c
4 out of 5 stars

Simple for the elderly

Simple for the elderly

Date of experience: May 7, 2025

SC
5 out of 5 stars

Good customer service

Good customer service

Date of experience: May 7, 2025

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