Review summary

Asda Mobile has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

JM

James Mooney

5 out of 5 stars
Easy setup value for money

Easy setup value for money

A

Anne

5 out of 5 stars
Highly recommended

Ive been with Asda Mobile for many years and there is never a long wait to speak to a customer services advisor. They are always very polite, friendly and knowledgeable. I have no hesitation in reccommending them to anyone.

Sv

Scott viking

5 out of 5 stars
Only been with them 2 week but all…

Only been with them 2 week but all seems ok up 2 now

T

Thomas

5 out of 5 stars
I asked for £4 a month pack

I asked for £4 a month pack , one week has cost me £14 why?

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All reviews

1,000 total • Write a review

Showing 901 - 910 of 996 reviews
DG
5 out of 5 stars

Generous allowance, reliable service, competitive price

I am delighted with the Asda mobile phone service so far. Generous allowance of data and calls for a very competitive price. So far, services have been 100% reliable. No problems with using phone in France, covered by my plan!

Date of experience: May 9, 2025

c
4 out of 5 stars

Slight problem but ok in the end

Slight problem but ok in the end

Date of experience: May 9, 2025

m
5 out of 5 stars

Thank you Asda

I arrived from NZ and bought a pay as you go Asda bundle. I couldn’t get it to work on my phone. The support desk were superb. Emma (I think ) guided me through various actions until we found the problem and resolved it. 10/10

Date of experience: May 9, 2025

RA
5 out of 5 stars

quick response

quick response reliable service

Date of experience: May 9, 2025

PS
5 out of 5 stars

ASDA Mobile: their Customer Services are superb.

If you ever require help from ASDA Mobile, their Customer Services are exceptional: the staff are so friendly, helpful, kind & patient & will work to make sure they resolve your problem. Today I had the pleasure of dealing with Yomna & Habiba, & I am so grateful to them for helping me. ASDA Mobile is a great service & I wouldn't go anywhere else.

Date of experience: May 8, 2025

BC
5 out of 5 stars

Asda Mobil is a good company to have…

Asda Mobil is a good company to have there contract

Date of experience: May 8, 2025

ML
5 out of 5 stars

Straightforward!

Very straightforward to move to Asda Mobile from my previous provider having changed their SIM card with an Asda Mobile one and following the instructions. Also easy to keep my old mobile number using the PAC code from my previous provider.

Date of experience: May 8, 2025

MP
5 out of 5 stars

So far it been great had no problems or…

So far it been great had no problems or issues with the service I only got this as a stand by mobile

Date of experience: May 8, 2025

MD
5 out of 5 stars

Wonderful customer support when things…

Wonderful customer support when things didn’t go to plan! So kind and talked me through the steps with patience and kindness

Date of experience: May 8, 2025

P
5 out of 5 stars

Great deal Great price

The mobile tariff is very competitive and the fact that the date rolls over if not used it first class. Porting my number to ASDA was simple

Date of experience: May 8, 2025

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