Review summary

Asda Mobile has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Easy setup value for money

Easy setup value for money

A
Highly recommended

Ive been with Asda Mobile for many years and there is never a long wait to speak to a customer services advisor. They are always very polite, friendly and knowledgeable. I have no hesitation in reccommending them to anyone.

Only been with them 2 week but all…

Only been with them 2 week but all seems ok up 2 now

T
I asked for £4 a month pack

I asked for £4 a month pack , one week has cost me £14 why?

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All reviews

1,000 total • Write a review

Showing 861 - 870 of 996 reviews
DM
5 out of 5 stars

My phone is my portable landline

Well I seen the deal Asda was offering, 25 GB free txt n calls ,for under £6 a month fer two years, well I was paying £20 a month for less , am 75 years of age, and my I phone tome is what it is a phone to call text , fb messenger and wats app I don’t do or use it as the younger generation does , it’s just a phone for contacting others,

Date of experience: May 11, 2025

MW
1 out of 5 stars

Disaster…

It took so long to try and sort this an numerous emails and phone calls that I still haven't started using it as it has made me unsure about how reliable it is to use 😳

Date of experience: May 11, 2025

L
5 out of 5 stars

Very helpful when needing help to sort…

Very helpful when needing help to sort my payment Very pleasant young man.

Date of experience: May 11, 2025

MJ
5 out of 5 stars

Excellent prices

Good customer service, great price, seemles transition while Keeping my own number. Glad I made the switch

Date of experience: May 11, 2025

MM
1 out of 5 stars

I have ported my phone number and just…

I have ported my phone number and just taken on Asda mobile phone sim only contract and delivery once putting the sim in I am unable to make outgoing phone calls I contacted Asda mobile phone and they are trying to help

Date of experience: May 11, 2025

c
5 out of 5 stars

The service was easy to sign up to

The service was easy to sign up to, and within days I got my sim card. It was easy to activate and ready to use instant. No problem so far.

Date of experience: May 11, 2025

PG
5 out of 5 stars

Chose Asda pay as you go

Chose Asda pay as you go, to replace a more expensive contract with another phone company. With Asda mobile easy instructions managed to keep original number. Very happy with the whole experience and keep an eye on expenditure.

Date of experience: May 11, 2025

GO
5 out of 5 stars

Happy customer

Good price. Customer support polite and helpful. Made switching to Asda a positive experience.

Date of experience: May 11, 2025

ML
5 out of 5 stars

I was with O2 previously and thought my…

I was with O2 previously and thought my signal would not be as good but yes it’s very good it was a good choice to move to Asda Mobile

Date of experience: May 11, 2025

LB
1 out of 5 stars

Could not get anyone to help me…

Could not get anyone to help me activate my sim as I couldn’t remember my password. So paid £24 for something I can’t use.

Date of experience: May 11, 2025

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