Easy setup value for money
Easy setup value for money
3.8
Great
1,000 reviews
5-star
4-star
3-star
2-star
1-star
π¬Hasn't replied to negative reviews
π
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Asda Mobile has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
β¨
Based on reviews, created with AISee what reviewers are saying
Highly recommended
Ive been with Asda Mobile for many years and there is never a long wait to speak to a customer services advisor. They are always very polite, friendly and knowledgeable. I have no hesitation in reccommending them to anyone.
Only been with them 2 week but allβ¦
Only been with them 2 week but all seems ok up 2 now
I asked for Β£4 a month pack
I asked for Β£4 a month pack , one week has cost me Β£14 why?
Company details
Information provided by various external sources
No description available yet.
Contact info
π
Website
mobile.asda.com
All reviews
1,000 total β’ Write a review
Showing 851 - 860 of 996 reviews
c
customer
US
I recently moved from Tesco mobile toβ¦
I recently moved from Tesco mobile to Asda Mobile. Having been with Tesco's for years. The transition was easy and effortless. I'm happy with my connectivity. The only thing that is really frustrating...otherwise I'd have given a 5...the app takes way too long to load. The whirling devise goes on and on. Please fix this and I'll be very happy.
Date of experience: May 12, 2025
RT
Good price and easy change over fromβ¦
Good price and easy change over from previous provider
Date of experience: May 12, 2025
R
Richard
US
The whole process of Transferring toβ¦
The whole process of Transferring to Asda mobile worked exactly as described in the documentation. I was sceptical with it being a Bank holiday weekend, but I need not have worried as I kept informed throughout the whole process.
Date of experience: May 12, 2025
BS
Great price and great service
I got a sim only contract at a great price. I contacted customer service to transfer my number and they were friendly and efficient.
Date of experience: May 12, 2025
PS
Helpful customer service
Helpful customer service. Easy to transfer. Unfortunately I had entered wrong information, and they sorted it out for me. Mobile Service has been good so far.
Date of experience: May 12, 2025
JB
Absolutely appalling customer service
Absolutely appalling customer service. Unhelpful in every sense of the word. Worst service I have ever experienced. Would never touch this company with a barge pool again.
Date of experience: May 11, 2025
The CrowdTrust Experienceβ
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.