Review summary

Asda Mobile has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Easy setup value for money

Easy setup value for money

A
Highly recommended

Ive been with Asda Mobile for many years and there is never a long wait to speak to a customer services advisor. They are always very polite, friendly and knowledgeable. I have no hesitation in reccommending them to anyone.

Only been with them 2 week but all…

Only been with them 2 week but all seems ok up 2 now

T
I asked for £4 a month pack

I asked for £4 a month pack , one week has cost me £14 why?

Company details

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All reviews

1,000 total • Write a review

Showing 871 - 880 of 996 reviews
mj
5 out of 5 stars

Change over very smooth and easy

Change over all went very smooth and efficient would recommend to anyone

Date of experience: May 11, 2025

J
3 out of 5 stars

I never like swapping Providers but my…

I never like swapping Providers but my present one became too expensive so i saw Asda and the price was very good for what you get, so happy there. The only thing I find annoying is using the Asda Mobile App. It is hit and miss to get into it and often tells me the password is wrong or my email address is not recognised. So frustrating. Also I kept my number but on the App it sometimes shows the number which was first allocated. I like to keep a tally on what I am using especially while roaming but I just don’t trust the App giving me the correct information. I’ll have to see when my next bill is due. Also it stated I have not used any of my 10gb which I find astonishing.

Date of experience: May 11, 2025

MK
5 out of 5 stars

Connected straight away

Connected straight away. Problem sorted very fast... Very nice call handler..

Date of experience: May 11, 2025

SW
5 out of 5 stars

So easy to switch over from O2 to Asda…

So easy to switch over from O2 to Asda sim, and much better rates

Date of experience: May 11, 2025

MH
5 out of 5 stars

Pleased with my purchases and the…

Pleased with my purchases and the connection to start my Mobil up and running.

Date of experience: May 11, 2025

JL
5 out of 5 stars

Helpful website

Helpful website, efficient transfer

Date of experience: May 11, 2025

BO
3 out of 5 stars

Asda Sim only contract

The process was easy, although the sim arrived 5 days later, with only 5GB when inserted into my phone out of 25GB, issues still not resolved

Date of experience: May 11, 2025

KS
5 out of 5 stars

Nothing to do with me my husband…

Nothing to do with me my husband arranged it all and he is happy

Date of experience: May 11, 2025

J
5 out of 5 stars

Easy to change over to Asda mobile and…

Easy to change over to Asda mobile and all working well.

Date of experience: May 11, 2025

C
5 out of 5 stars

Easy to speak to Advisors

Easy to speak to Advisors, who dealt with our query very efficiently.

Date of experience: May 11, 2025

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