Review summary

Asda Mobile has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

Easy setup value for money

Easy setup value for money

A
Highly recommended

Ive been with Asda Mobile for many years and there is never a long wait to speak to a customer services advisor. They are always very polite, friendly and knowledgeable. I have no hesitation in reccommending them to anyone.

Only been with them 2 week but all…

Only been with them 2 week but all seems ok up 2 now

T
I asked for Β£4 a month pack

I asked for Β£4 a month pack , one week has cost me Β£14 why?

Company details

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All reviews

1,000 total β€’ Write a review

Showing 41 - 50 of 996 reviews
SL
3 out of 5 stars

Not so good

Great first interaction when I was thinking of joining, when I did and needed help, 30 mins for someone to answer.

Date of experience: July 16, 2025

P
3 out of 5 stars

The change of number to my old number…

The change of number to my old number took quite some time. My new number would also not work in this time period, leaving me without a working phone for quite some time.

Date of experience: July 16, 2025

P
1 out of 5 stars

In space of 2 weeks we have had to top…

In space of 2 weeks we have had to top up twice as credits not working constant messages saying sim isnt activated despite calling in twice would not recommend asda mobile and will be cancell

Date of experience: July 16, 2025

C
5 out of 5 stars

The best network

Absolutely fantastic team absolutely fantastic Service. I never had an issues with Asda Mobile. I don't even think to change it, I will stay with them.

Date of experience: July 16, 2025

JS
5 out of 5 stars

Everything just fitted into place from…

Everything just fitted into place from beginning to end. Thankyou .

Date of experience: July 16, 2025

RM
5 out of 5 stars

Easy to switch

Easy to switch. Good deal for low volume user.

Date of experience: July 16, 2025

JP
5 out of 5 stars

Thank you very much πŸ‘πŸ»

Thank you very much πŸ‘πŸ»

Date of experience: July 16, 2025

M

Me

US

3 out of 5 stars

English/ Accent Barrier

I felt the first person I spoke to about the initial set up, was over confident, although not knowing enough & struggled to understand the English language. Which has left me unconfident about my plan. On my second attempt the person I spoke with was much more helpful, but different to understand with their accent, which can't be helped.

Date of experience: July 16, 2025

SO
5 out of 5 stars

Easy as 1,2,3, superb experience

Easy as 1,2,3 Smooth process throughout and excellent staff manner

Date of experience: July 15, 2025

MM
5 out of 5 stars

Everything was so easy

Everything was so easy yo set up didnt have any problems at all

Date of experience: July 15, 2025

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