Minster Law Reviews

Professional and knowledgeable advice by Claire King and associates. Helpful at all times.Pleasure to deal with.

I spoke to Robyn Nicholson once I'd reported my accident to the insurance company. She was brilliant with me. She carefully explained everything that I needed to do and what would happen next. She was very patient whilst I wrote things down, and has made it very easy to contact her if I have further questions. She totally understood how overwhelmed I was and asked questions to help me recall all the information I needed. She was brilliant. Thank you 😊

I had a positive experience with Minster Law Ltd. Kingfisher House, Peel Avenue, Wakefield, WF2 7UA. They dealt with a claim against a major European motorcycle manufacturer and its authorised dealer in the UK. This successful claim was the result of a catastrophic mechanical failure, resulting in a serious injury road traffic crash. Communication was always excellent and advice clear. Thank you Alex McBride and William Lee

AUTO REPLY 'The claims team will be providing you with your next claims update at the earliest opportunity.' Their earliest opportunity means years! After complaining in May 2024, Mark Abbot called on 24th May 2024. His direct dial is 01904 *** *** he won't loose sight of the file again! He'll do a draft of the first offer and call Tuesday next week. I've sent reminder emails but there's silence. Out of complete and utter frustration a Google review is here for a warning to others thinking of using this company.

Great handling of my case from start to finish. I was kept informed of all aspects of the case and given relevant choices and potential avenues I could take, all whilst being well advised. Zoe and the team are well recommended. My case is almost finished now, just awaiting the final settlement payment. 100% recommended to anyone looking at a personal injury claim. Helped me regarding a motorcycle claim.

After being involved in a car accident, I was contacted & helped by Alison from minster law. She made the whole process easy annd was very understanding, patient & empathetic when sending me email and talking to me

I spoke with Tina Davis, and she was very friendly, reassuring and thorough. She took her time to explain everything well and put me at ease. She was excellent.

Tina davies, a lovely Very calming, very reassuring perosn who helped me understand everything and in my opion went the extra mile allowing me time to explain my self , very compassionate and in general an extremely nice person, making the hole experience stress free thank you.

Minster Law have been great from Day One and have kept me up to date with proceedings on a regular basis.

Hi have found Oliver Marsh at Minster law to be extremely helpful, knowledgeable and very supportive with my claim, I’m very pleased with the service that I’m being provided.

Lisa was amazingly cheerful and very thorough with all explanations of what was going to happen, easy to understand and made the process extremely easy

Was told I would be contacted at every stage of claim process this never happened was told I would be informed of the amount submitted by 3rd party I wasn't informed about any of the 3 payouts submitted to Minster law who deemed it not enough . They said they would only take 35% of claim yet out of £1000 they have taken £500 very poor service I have received from Minster law and very poor communication. Claim has been ongoing since Sept 2024 we are now in march 2025 Reply saying it will be passed on to relevant doesn't fill me with any hope judging on previous experience with Minster law 1.5 out of 5 stars on Google reveiws is about right not sure how there 4 stars out of 5 on trust pilot seems a bit iffy 🤷 claim sorted out of £1000 Minster law decided to take £500 which isn't the 35% maximum they told me I would be charged for service. Trust me go elsewhere don't use MINSTER LAW

After being involved in a car accident, I was contacted & helped by Lisa from minster law. She made the whole process easy. She was very understanding, patient & empathetic. She has made this stress free at a time that can be overwhelming. If you see this Lisa, Thankyou so so much for your help & understanding, you’re a credit to your company ❤️ L.Stott

A very efficient service and great customer service

Alison Byram looked after my case after a rather nasty car accident and was brilliant. Always available via phone or email, helped me a lot at the beginning when collating all the information needed, chased the relevant people and companies when they needed a jolt and arranged every medical assessment as soon as possible. Made a difficult situation a lot easier over the 15 months it took and I am very grateful.

Mark Gaylor and his team have been outstanding throughout my claim, it is my pleasure to unreservedly give Minster Law 5 stars. Following a rather unpleasant motorcycle accident 16 months ago, Mark and his team have kept me updated at every stage and treated me with respect, consideration and good humour. Knowledgeable professionals, excellent team, highly recommended

Is this the only way to get anyones attention!. Even senior management is not responding to my calls. Seriously Minster Law what do you have to do to get a call back regarding my Accident SEPTEMBER 2021.

Minster law were very good, responding to all my concerns promptly & efficiently

I worked with a number of solicitors at Minster Law over my 4 year case and it was closed out very successfully in the end by Alexander Howe. I cannot recommend him or any of the team highly enough - my case was complex (as I imagine they all are!), and time consuming. However, they were proactive and kept me abreast of what was taking place (or what we were waiting for) at all stages. In additional to the settlement they got for me I felt a genuine caring approach from everyone involved - they genuinely cared about my injuries and the impact it had, and still has, on my life. I imagine this is a competitive field - but choose these guys for your case - you will be in very good hands. Thank you Alex

Minster law handled my personal injury claim when someone crashed into my motorbike, they were professional and efficient and kept me in the loop with everything that was happening. The legal executive who handled my claim, Rachel Brown, was very helpful, explaining everything I needed to do and what would happen at court, alongside answering all the questions I had quickly and efficiently.