Minster Law Reviews

Mark was so lovely, got the job done quick. Thank you Mark!

Lisa was very polite and understanding, easy to talk to and I felt better after the phone call. All the information was precise and I feel very informed on the next stage of events.

Great customer service call with Tina Davies. Friendly and approachable, and gave me clear details.

Had a call with Lisa to talk through my claim. I was very anxious and originally was unable to talk and my husband dealt with it but Lisa made the whole process very easy. She was very understanding to my health problems and made me feel reassured. I really appreciate the support.

Lisa is a true blessing to Minster Law. Considerate, patient, easy to talk to with a genuine interest at heart. Can’t thank Lisa enough for assisting me highly during this process and hope Minster Law acknowledges how wonderful she is

I have received a great customer experience from James Barker. He has kept me informed every step of the way.

My overall experience with Minster law has been amazing, especially from James Barker he has supported me through my journey since my severe motorbike accident always been there when I’ve needed something arranged for all my medical treatment treated me with the Impeccable respect and understanding and support my case is still ongoing as it is complex but I just wanted to say a huge thank you to James and Minster law

My experience today was great because Lisa was very professional, she was kind enough to explain to me the process of the incident and what to expect. She was calm and very helpful. Thank you Lisa Warburton.

Minster law have been helpful to me answers all my question and been so helpful through out the process of my claim would highly recommend

Lisa, Was prompt & efficient with my claim & gave clear & concise information, very helpful. Thank you.

Ashley Nolan from Minster Law is very professional, knowledgeable and responsive, keeping me updated on the progress of my case. It has been 3 months since the accident and while the case is still ongoing, I feel confident in Ashley's expertise and commitment to achieve best possible outcome.

Minster Law were very professional, thorough and empathetic with my claim. Adam and the team took my case over from another Law firm and quickly realised that my case was severely undervalued and fought hard to get me the compensation I deserved. The advice I was given was always delivered very clearly for me to understand and the correct experts were hired to examine me when required.

Communication is poor badly managed and I’ve been without a solicitor Four months allocated me a new solicitor have I spoken to then NO!! I called multiple times, I haven’t received a message back or a call back. I’m shocked because I think if this was a direct paying service not under the insurance were they have to claim and prove who folds and accepts liability .. They be proactive i am really over this company seriously disappointed

Communication was slow, and I had to chase up for updates constantly. Don’t bother emailing - they rarely reply. If you call up make sure you get a name. I’ve been told an existing issue would be chased up twice now to no avail. Currently awaiting results from a medical appointment they tell me I didn’t attend - I definitely attended. Worst experience possible considering they deal with car crashes is an irony as they themselves are the car crash.

Lisa has been really amazing through this whole process with my claim. She has taken the time to explain to me in great detail all the finer things that I might not understand and has really patient with me. She has handled my claim effectively and with such a great attitude. Thank you for all your help Lisa!

Bardzo rzetelna firma . Pomogła mi w pozytywnym zakończeniu sprawy wypadku i odzyskania eksess od sprawcy koalicji . Dziękuję za pomoc

Very pleasant lady 😊

Lisa was exceptional. She explained the process of going through an injury claim really throughly, and made me feel at ease. Thank you so much.

I’ve had a case ongoing now for the last 2 years and 3 months. I get an email responded to maybe once every 6 months if I’m lucky. No one replies, no one answers my calls, if I do get through to someone apparently no one can help me other than the one person who doesn’t reply to my emails. The cases should have been finalised back in October, 6 months later I’m still nowhere closer to a court date and even it is was going to be longer for whatever reason just having clear communication and knowing where you stand would go along way and I’d have felt more at ease about the whole process. I’ve never had to do anything like this before (thank god) and just took direction from my insurance company but I wish I went elsewhere and was able to communicate with someone throughout the process. I have no idea where I stand and what’s going on and it’s beyond frustrating trying to get anywhere with this company. I just want an update at the very least but feels impossible to get even that.

Lisa was very friendly and understanding. She was patient with me when gathering information about the incident. I couldn’t recommend her enough. Thank you Lisa.