Definitely recommend
It took almost 6 years but I received my compensation. I received more than expected. It was a pleasure to work with Minster Law

10 months ago
I was referred to Minster Law after being involved in an accident which was the fault of the third party . I spoke to Kevin Russell who was very helpful and explained the process to me in detail.... See more
10 months ago
Made it easy to make a claim Especially after a traumatic event
10 months ago
I recently had the pleasure of working with Minster Law on a legal claim, and I couldn't be more grateful for the support and service I received. From start to finish, the team was professional, know... See more
It took almost 6 years but I received my compensation. I received more than expected. It was a pleasure to work with Minster Law
Name: Ellie godwin Hope McDonald became my new case handler after having been waiting for an update for months. She has been nothing but incredibly helpful and she has finally gotten me to the last stages of settling my claim, she is an absolute credit to minister law.
Caitlin made the process very easy. She was very professional and explained everything very clearly. Top marks
I have had Philip and his team working on my case. I have to say. They have been fantastic. Philip has been very compassionate. Patient. honest. Tentative and caring too with everything that's been going on. Everything has been explained clearly and I have never felt any reason to worry about my case and my claim. It hasn't exactly been the most straight forward of cases. I have nothing but gratitude and thanks for Philip and his team. Your in safe hands with these. Thank you
I have been dealing with Minster Law over the last couple of years, which has been a long stressful process but considering circumstances I have felt at ease and supported in my claim by Nabeela Mirza who I truly cannot thank enough for all of her wisdom and understanding, I have had many laughs and tears in this journey with her. She is very attentive with replies to things I have found confusing and has explained things in a way that made me feel a lot more at ease! I am so thankful to Nabeela for making this awful experience a little brighter along the way! I would highly recommend minster law, especially Nabeela Mirza!
Hansa was knowledge, friendly, professional and helpful. She gave sound advice, and responded to my communication quickly.
I had a great experience with Minster Law thanks to Tina Davies. She was professional, supportive, and kept me updated throughout the process. Her clear communication and friendly approach made everything so much easier. I truly appreciate her help and highly recommend for their excellent service and great colleagues!
Following my recent chat with your firm, I spoke to a lovely lady who did her upmost best to make sure we knew and understood absolutely everything we needed to. Our agent- Tina Davies- was very understanding and empathetic about our current situation and helped us as much as she could as-well as having a nice friendly chat along the way! I can’t recommend her enough, Thankyou for all your help
Throughout my horrific ordeal. Minster law were there. More specifically Philip Watson! An absolute gent and really knows his stuff! An absolute pleasure to have the team and yourself Philip helping me on my case! 5***** stars all round! Well done minster law and Philip Watson specifically!!!!
Clear and friendly advice given. No issues whatsoever. Many thanks.
My personal injury claim is being handled by Robyn Nicholson and she could not have been more helpful. Explained everything so that it made sense and made me feel calm and reassured. Really professional.
I want to thank Emma she’s has made this experience from start to finish very good , minster law truly were amazing
A friendly, professional service that was greatly appreciated throughout a stressful time. I was kept informed every step of the way, in a timely manner and advised appropriately throughout. Thank you for your support.
Thank you to Leanne for going the extra mile to ensure a positive outcome. Would recommend you in the future!
Every effort was made to put our minds at rest whilst in a stressful situation due to injuries sustained in a car accident. Every question was answered in detail and with care and attention. We have no hesitation in recommending the services of Thomas Maxted as a Personal Injuries Claim solicitor.
Lisa was professional, understanding and patient with me - she explained everything fully in a friendly manner and made sure that I completely understood the process. Excellent service, thank you Lisa!
Great solicitors. I had a motorcycle accident and Minster law dealt with my claim. I can honestly say that they made everything so easy and were always very informative and helpful in everyway possible. Excellent service. Highly recommend!! Thankyou to matthew and the team.
Friendly people explaining things in an easy to understand way.
Outstanding service spoke to Muhamed Waqar after a terrible collision could not have assisted better. Hoping service is kept like this throughout. Highly recommended!
I spoke with Tina Davies at Minster Law, she was very knowledgeable in medical conditions and we were able to have an informed discussion about my mental and physical health. It was really refreshing to speak with a professional at a time when I feel I need guiding.
Based on analysis of 65 reviews rated 1-2 stars for Minster Law
“I don’t do reviews quite often, but after over a year of frustration, I feel I need to share my experience”
“4 months down the line and I get no response to emails, nobody signs emails so I have no name to get back to”
“For something I’m paying for, the lack of communication, transparency, and urgency is completely unacceptable”
“Still waiting for a response from a car accident that happened 2 yes ago and not received payment”
“4 months down the line and I get no response to emails, nobody signs emails so I have no name to get back to”
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Minster Law is a legal support firm specializing in personal injury claims, focusing on serious and catastrophic injuries, as well as bike accidents. The company provides expert legal advice and assistance, guiding clients through the complexities of their claims to achieve favorable resolutions. By offering tailored support, Minster Law aims to meet the unique needs of individuals who have experienced life-altering incidents. The target market for Minster Law includes individuals seeking specialized legal representation following accidents or injuries. The company emphasizes a client-centered approach, ensuring that clients, their families, and friends receive comprehensive guidance throughout the claims process. With a commitment to facilitating recovery and securing necessary compensation, Minster Law positions itself as a trusted partner for those navigating the challenges of personal injury law.
Minster Law receives high praise from many customers for its helpful staff and efficient claims process. Reviewers frequently highlight the professionalism and support provided by team members like Kevin Russell, Mallory Binks, and Mckenzie Ogley, who are noted for making the claims experience smoother, especially after traumatic events. Many express gratitude for the clear communication and guidance throughout their cases, contributing to positive outcomes. However, some customers report frustrations with initial delays, particularly when no case manager was assigned for extended periods. Despite these occasional setbacks, the overall sentiment remains overwhelmingly positive, with 88% of reviewers satisfied with their experience. Minster Law is generally regarded as a reliable choice for legal claims assistance.
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