Great informed solicitors
Great informed solicitors, easy to use website in tracking progress of claim. Phil

10 months ago
I was referred to Minster Law after being involved in an accident which was the fault of the third party . I spoke to Kevin Russell who was very helpful and explained the process to me in detail.... See more
10 months ago
Made it easy to make a claim Especially after a traumatic event
10 months ago
I recently had the pleasure of working with Minster Law on a legal claim, and I couldn't be more grateful for the support and service I received. From start to finish, the team was professional, know... See more
Great informed solicitors, easy to use website in tracking progress of claim. Phil
I have been dealing with Minister Law for the past 18 months now and I can honestly say everyone there are amazing especially Liz Whitehead and Gavin Wilson, any questions I had they answered fully to make sure I understood, they did this without judgement and nothing was too much trouble for them, I would very highly recommend and would like to thank you all again for everything.
Lisa was lovely to deal with—really friendly, patient, and professional. She listened carefully, double-checked my info, and made sure everything was spot on. Great experience!
Fantastic company with representatives who do their very best for their clients, I couldn't recommend them enough.
Minster Law dealt with my case in an efficient manner. The front line customer service rep was friendly and knowledgeable. The only reason I deducted one star was because the phone line was on a four second delay, which was slightly annoying.
They've been very helpful, friendly customer service. Lots of consideration for their customers, I would recommend them.
Tina Davies was really helpful, listening to me, being empathetic and supporting me through the process. Thank you.
Rebecca has been extremely helpful and efficient throughout the whole process. All my questions have been answered quickly and Minster Law are easily accessible by phone or email
Had a recent dealing with Minister Law, excellent communication with Shannon H. She made me feel at ease and talked me through the process.
Rabia Shah I would highly recommend as she has helped me so much through a very difficult time. Through all this process she has made me feel at ease and explains everything simply for me to understand. She's has always been very accessible when I've needed her. She is a very lovely woman to talk to. She's been truly amazing! I would highly recommend Rabia Shah - this firm and use again if needed be without hesitation.
Leanne has been brilliant from start to finish - she has always kept me up to date with everything and nothing has been too much trouble. I really do appreciate the work Leanne did for myself and the work she is currently doing for my partner. I would highly recommend and use again if I ever needed to.
Tina Davies was amazing with helping me today, her way of explaining everything made me feel at ease with my claim. She was adamant in getting everything correct. She also sent me the contact details of the company with the reference to make it easy for me to get in touch, if needed (never had anybody do that before) amazing lady.
My claim was taken by Lisa Warburton, very polite and nice women. Went through the question with ease and no hassle and well explained everything. Thank you Lisa, all the best
Minster Law provided a high quality service and communicated effectively through my case. It was a prolonged affair lasting the best part of 4 years but Minster's team eventually managed to get a positive result. My solicitor I had for the last 18 months gave me confidence from our first meeting that she was highly skilled and motivated and that didn't change through to the end.
Easy to contact. Our case handler was Rabia Shah. She was Professional, polite and courteous at all times. Kept us informed at every stage of the process by phone and email. Highly recommended.
My accident claim was handled by Leanne Baldwin. From the start to completion she made everything so easy. I always received quick responses to any emails and offered sensible advice to any questions I had. I would fully recommend her to anyone in a similar situation.
Rachel brown was amazing and very prompt with my case . However , at the beginning it was very slow and I had to send the same documents off so many times and then got questioned whether my claims for damages were legitimate, which was not nice .
I found them to be very helpful and knowledgeable on handling the information regarding my claim and gave me confidence they aimed to do the best for for me. Highly recommend.
A personal, tailored experience from start to finish knew who i was ringing by name and extension and they knew me. always replied within reasonable time frames (24/48 hrs). Never an issue always happy to talk with me even if i was confused with it all Thank you all at Minster Law
Tina Davis has been very helpful and straightforward with the claim. She has given good advice as well. Very professional and sincere.
Based on analysis of 65 reviews rated 1-2 stars for Minster Law
“I don’t do reviews quite often, but after over a year of frustration, I feel I need to share my experience”
“4 months down the line and I get no response to emails, nobody signs emails so I have no name to get back to”
“For something I’m paying for, the lack of communication, transparency, and urgency is completely unacceptable”
“Still waiting for a response from a car accident that happened 2 yes ago and not received payment”
“4 months down the line and I get no response to emails, nobody signs emails so I have no name to get back to”
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Minster Law is a legal support firm specializing in personal injury claims, focusing on serious and catastrophic injuries, as well as bike accidents. The company provides expert legal advice and assistance, guiding clients through the complexities of their claims to achieve favorable resolutions. By offering tailored support, Minster Law aims to meet the unique needs of individuals who have experienced life-altering incidents. The target market for Minster Law includes individuals seeking specialized legal representation following accidents or injuries. The company emphasizes a client-centered approach, ensuring that clients, their families, and friends receive comprehensive guidance throughout the claims process. With a commitment to facilitating recovery and securing necessary compensation, Minster Law positions itself as a trusted partner for those navigating the challenges of personal injury law.
Minster Law receives high praise from many customers for its helpful staff and efficient claims process. Reviewers frequently highlight the professionalism and support provided by team members like Kevin Russell, Mallory Binks, and Mckenzie Ogley, who are noted for making the claims experience smoother, especially after traumatic events. Many express gratitude for the clear communication and guidance throughout their cases, contributing to positive outcomes. However, some customers report frustrations with initial delays, particularly when no case manager was assigned for extended periods. Despite these occasional setbacks, the overall sentiment remains overwhelmingly positive, with 88% of reviewers satisfied with their experience. Minster Law is generally regarded as a reliable choice for legal claims assistance.
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