Thanks to Lisa Warburton
Thanks to Lisa Warburton for her call today supporting me with my claim. The process was simple and straightforward and she was very empathetic

10 months ago
I was referred to Minster Law after being involved in an accident which was the fault of the third party . I spoke to Kevin Russell who was very helpful and explained the process to me in detail.... See more
10 months ago
Made it easy to make a claim Especially after a traumatic event
10 months ago
I recently had the pleasure of working with Minster Law on a legal claim, and I couldn't be more grateful for the support and service I received. From start to finish, the team was professional, know... See more
Thanks to Lisa Warburton for her call today supporting me with my claim. The process was simple and straightforward and she was very empathetic
From the first phone call to today when two members of the team came to see me in hospital to go over my accident and what am going through. They have all been very helpful and supportive. Thank you to the whole team at minster law. I look forward to what may happen in the future months. Many Thanks Ramon
Really quick and easy phone call. Tina Davies- great customer service
Tina Davies was easy to speak to and advised me well when going through the process. Thank you for her help.
Spoke to Lisa very helpful and well mannered Crystal clear through out the process
Great service. Very helpful and Tina Davies was very friendly
Very helpful and quick to answer any queries
Leanne has kept me up to date every step of the way through this process. Although I already knew this was going to be extremely stressful situation to deal with, it has been made slightly easier to deal with due to their professionalism and care.
Thankyou Alison. You made the entire process easy. All the best.
Throughout my claim I have been kept well informed- initially by Imran Akhtar and his team and in the last few months by Ashley Nolan and his team. I have received a 3 monthly plan outlining expected progress and actions moving forward. Everything required by the team at Minster Law is clearly explained and help is available if there are any queries. Conversations,emails and video calls with Ashley are always informative and reassuring. I'm looking forward to a succesful resolution to my claim.
After an accident, I was initially a bit skeptical when Minster Law reached out to me. However, they quickly proved to be highly professional and efficient. From the very beginning, they took full responsibility for my case, handling every aspect with exceptional speed, care, and expertise. Throughout the entire process, I was kept well-informed with regular updates, and I received top-notch advice at every stage. My case was managed by Rachel Matthews, who was outstanding. She demonstrated a deep understanding of the complexities involved, always ensuring I was informed and addressing any concerns I had. Her dedication to providing excellent service was evident, as she always made time for me whenever needed. I also received invaluable support from Sharanvir Cubra and Sarah Glaves, who were instrumental in ensuring my case proceeded smoothly. The level of service I received made me feel like I was being treated as a priority throughout the entire process. Minster Law was transparent about their fees, which were very reasonable, and I felt confident in their integrity throughout. I wholeheartedly recommend their services to anyone in need of legal assistance for personal injury claims.
I Spoke to Tina Davis and she covered everything and made the whole process simple and stress free, who’s is much needed after an accident
Terrible company, I have to keep contacting them and now they're not responding at all. Reporting to ombudsman. AVOID!!! 31/3/25 NOT GOOD ENOUGH!!!!!!
I dealt with Carly who helped me get through a difficult time. Great communication at all times. I would definitely recommend Minster law. Thank you Carly.
Steven pollard has been incredibly helpful with my case. Communication has been superb, everything has been clear and straight forward and even when things have been difficult he has been there to help and support me the whole way through. Made a very daunting and nerve racking situation into a breeze.
Tina Davies spoke me through my claim very helpful and clear for a fast claim she was also very respectful and well mannerd.
The guy that dealt with my claimn was good and thorough, and got my claim settled quickly
Katherine was amazing today. She showed compassion and empathy and was extremely helpful. Please pass on my kindest regards, Cindy
Tina was Very helpful
Since my husband Jamie’s motorcycle accident 6 months ago, we’ve had Crispin Balmer and Sabiha Goolab on our case. They’ve understood that my husband really struggles with talking to people and they’ve been happy to talk to me on Jamie’s behalf which not a lot of companies understand, but they have been outstanding for us all. They’ve always asked how we all are they’ve always said if you need to talk drop us an email and we are here for you all during this. I’ve got nothing but huge respect and support for these individuals for your hard work and your outstanding professionalism and supporting us through our hardest days possible. These two are a credit to your organisation and I hope they have the best support throughout your company. I always leave my emails with nothing but appreciation to these two what an absolute credit and they don’t make any of the law jargon in our conversation it’s all towards our level of not having a clue and we’re always at ease through anything Thank you minster law for myself and my husband Mrs Kira milsom
Based on analysis of 65 reviews rated 1-2 stars for Minster Law
“I don’t do reviews quite often, but after over a year of frustration, I feel I need to share my experience”
“4 months down the line and I get no response to emails, nobody signs emails so I have no name to get back to”
“For something I’m paying for, the lack of communication, transparency, and urgency is completely unacceptable”
“Still waiting for a response from a car accident that happened 2 yes ago and not received payment”
“4 months down the line and I get no response to emails, nobody signs emails so I have no name to get back to”
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Minster Law is a legal support firm specializing in personal injury claims, focusing on serious and catastrophic injuries, as well as bike accidents. The company provides expert legal advice and assistance, guiding clients through the complexities of their claims to achieve favorable resolutions. By offering tailored support, Minster Law aims to meet the unique needs of individuals who have experienced life-altering incidents. The target market for Minster Law includes individuals seeking specialized legal representation following accidents or injuries. The company emphasizes a client-centered approach, ensuring that clients, their families, and friends receive comprehensive guidance throughout the claims process. With a commitment to facilitating recovery and securing necessary compensation, Minster Law positions itself as a trusted partner for those navigating the challenges of personal injury law.
Minster Law receives high praise from many customers for its helpful staff and efficient claims process. Reviewers frequently highlight the professionalism and support provided by team members like Kevin Russell, Mallory Binks, and Mckenzie Ogley, who are noted for making the claims experience smoother, especially after traumatic events. Many express gratitude for the clear communication and guidance throughout their cases, contributing to positive outcomes. However, some customers report frustrations with initial delays, particularly when no case manager was assigned for extended periods. Despite these occasional setbacks, the overall sentiment remains overwhelmingly positive, with 88% of reviewers satisfied with their experience. Minster Law is generally regarded as a reliable choice for legal claims assistance.
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