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Microsoft has room for improvement based on customer feedback, though some mention concerns about customer service and communication.
Seid Tagen kann ich mich nun schon nicht in mein Microsoft account anmelden da ich auf der Microsoft anmelde Webseite jedes mal nach dem eingeben meiner Email eine Meldung bekomme das die Seite aktuell nicht erreichbar ist. Es ist auch nicht möglich einen neuen Account mit einer zweit Mail zu erstellen da dort die selbe Meldung kommt dadurch kann ich keine games zocken für die ich mich in meinem Konto anmelden muss.
Since Bill Gates left the building this company has plummeted. Seriously thinking of going full-on Apple now with a combination of Android bottoming out too.
Zamówienie doszło w idealnym stanie, bardzo polecam!
e suis sous garantie microsoft pour ma surface laptop, elle termine début juillet. J'ai envoyé deux fois au service réparation ma surface qui me revient a domicile sans réparation. Je suppose que microsoft fait tirer jusqu'au dépassement de ma garantie pour ne pas prendre en charge les réparations. Mon ordinateur s'éteint, c'est surement un problème de carte mere, et ils ne veulent pas remplacer la carte je pense. Leur prétexte de retour de réparation est incompréhensible si ils ont testé ma surface. Votre appareil n’a pas été traité, car aucun défaut n’a été trouvé et l’appareil était en cours de fonctionnement conformément aux spécifications de Microsoft ou le type de dommages n’était pas couvert. Nous rétablissons votre appareil à l’adresse que vous avez fournie. Votre appareil a quitté notre centre de services et est en route vers l’adresse d’expédition que vous avez fournie.
Microsoft Corporation
Website
microsoft.com60 total • Write a review
Windows si conferma essere un so arrogante e inutilmente stressante. 1. Al momento dell'installazione non ti fa scegliere se avere una password o un pin all'avvio del PC, MA TI OBBLIGA. 2 il mio PC lo uso solo io e quindi devo perdere un sacco di tempo per togliere pass e pin . 3 finalmente ci riesco, ma il giorno dopo ecco che Windows mi richiede ancora la pass' ma questa volta non posso nemmeno rifare la procedura per rimuovere pass e pin,poiché questa adesso È DISATTIVATA!!. Non solo per me che vivo da solo (come il 40 % degli italiani) è inutile perdita di tempo ma ti fa anche incazzare senza darti nessun vantaggio, anche perché questa rottura oltre che all'avvio si ripropone ogni volta che il.pc va in pausa. Come è possibile che quei deficienti di Microsoft non lo capiscano?
Date of experience: June 13, 2025
Word hatt mittlerweile durch die Ki implementation eine höhere Absturzquote und Fehlspeicherung von Daten 12 Stunden futsch danke dafür Microsoft ich schenke immer gerne meine endliche Lebenszeit her. :(
Date of experience: June 13, 2025
US
-1 Stern, einfach respektlos von mir zu erwarten um meine Nummer die ich nicht mehr besitze zurückzusetzen einen Fragebogen mit Fragen auszufüllen auf die ich keine Antwort habe wie z.B. "Nennen sie so und so viele Skype Kontake", ja tut mir leid dass ich Skype seit 10 Jahren nicht mehr genutzt habe ihr respektlosen bastarde bei gott ihr seid so asozial.. ich kann meine nummer nicht zurücksetzen ohne code, an welchen ich ohne nummer nicht drankomme. Ich kann den support nicht kontaktieren weil ich mich nicht anmelden kann, ohne Code, ohne Nummer, Microsoft ist kurzgesagt sehr sehr sehr miserabel (sch* ging nicht) und narzisstisch für so eine Aktion.. Tut mir leid an die Leute für die das zu viel war aber ich hab leider gottesn die Schnauze voll nach 30 min versuchen den support zu kontaktieren oder meine ehemalige Nummer zu entfernen... Schönen Tag (krepiert microsoft)
Date of experience: June 12, 2025
They're not reachable they're Outlook doesn't work properly other issues very bad support extremely bad. Just because they don't have a telephone support email is useless
Date of experience: June 12, 2025
this organization has become a spam. I hope SMEs can stay away from Microsoft. They charge recurring fees for the past many months. By hiding contact us information, they are able to charge recurring fees for months. And their authenticator app scam does not let you log in for one reason or the other.
Date of experience: June 12, 2025
US
I was simply trying to set up my business email through GoDaddy (another relic of a platform that feels stuck in 2008), and somehow ended up in a labyrinth of Microsoft Outlook nonsense that made everything 10x harder. Outlook forced me to download some mysterious "email validator" just to verify access — why is that even necessary in 2025? The QR code they gave me didn’t scan, the URL didn’t load, and the validation code failed repeatedly. It felt like a trap designed to waste time and test your patience. Meanwhile, GoDaddy’s own dashboard is just as bad — bloated, slow, and impossible to navigate unless you already know the exact path to follow. The integration between the two platforms is laughably bad. Zero intuitive flow, zero clear support, and every help doc just loops you in circles. These are billion-dollar companies delivering penny-level value. Avoid this combo at all costs. If you’re setting up email for your business, there are way better options out there that won’t make you feel like you're stuck in a time warp.
Date of experience: June 11, 2025
US
Painful software to deal with. Below is my experience with their most notirious software: Outlook: Microsoft Outlook’s security features are overly restrictive, causing inefficiencies and wasting user time. The email platform lacks user-friendly functionality, making it frustrating to navigate and manage. Skype: Skype’s account termination process is unnecessarily difficult, preventing users from easily closing their accounts. Privacy concerns arise due to its persistent data retention, leaving users feeling trapped and unsupported. Windows 10: Windows 10 overwhelms users with frequent, intrusive updates and security alerts, disrupting workflows. One update displaced personal files and organization to prioritize new Windows apps, compromising user privacy and data integrity. OneNote: OneNote excels in organization, allowing endless subfolders for research and writing, surpassing competitors like Evernote. However, its syncing is unreliable, with persistent errors across devices. Notebook management is cumbersome, requiring website access to rename or delete, and the search function is ineffective, lacking section-specific search capabilities. Microsoft Security: Microsoft’s security protocols are excessively rigid, blocking email access from different locations, such as when traveling. This creates significant user frustration and highlights a lack of adaptability. Windows OS: Windows is cluttered with confusing, poorly named files like “MSVCP100,” creating a chaotic user experience compared to Apple’s clean, intuitive OS. Running programs often triggers errors due to missing files, with no clear resolution path. The abundance of obscurely named files (e.g., “234iywekrjh382e”) confuses users and complicates troubleshooting. Customer support is nearly inaccessible, leaving users without assistance for critical issues like the “MSVCP100” error, which prevents program functionality. Microsoft’s products, while powerful, suffer from poor UX, inadequate support, and selfish design choices that prioritize system complexity over customer needs.
Date of experience: June 11, 2025
US
Their browser is decent, but the issues with creating an account or logging in are frustrating. I don't know what the team has done, but the system is awful. People have been experiencing problems logging in and syncing their accounts to portable devices for years, and the team hasn't addressed these major issues. When I visit the forum to report problems, it asks me to log in again and confirm my password. Google is my least favorite, but at least it doesn't continuously ask you to sign in or confirm your password like Microsoft does. The team needs to resolve this because it's a serious issue, and it's annoying.
Date of experience: June 10, 2025
US
Why is no one speaking about the fleecing of the globe being perpetuated by this company? Their recent 43% rate increase for individual accounts and 30% increase on family accounts is obscene. Their reasoning for this seems to be the addition of Copilot. But frankly, who asked for that? What if you are not interested in that? The short answer is that Microsoft doesn't care because they couldn't sell it to the general public so now they are forcing it down everyone's throats whether we like it or not. Without care for families who are barely getting by to begin with or putting the additional burden on the individual user - which seems ridiculous. I am trying to figure out when we all push back? Or do we say nothing until the next increase that will happen next year. If you take the medicine once, they will serve it up again. Microsoft, you have been a staple for years but you are not too big to fail.
Date of experience: June 10, 2025
US
Contacté con el servicio de atención al cliente de Microsoft para algo aparentemente sencillo: quería cambiar mi suscripción de Microsoft 365 Personal (que ya había pagado por un año, 99 €) al plan Familiar. Después de más de tres horas de espera en el chat, finalmente responde un agente. Pero cada mensaje tardaba cuatro minutos en llegar, como si me estuviera haciendo un favor. Y para colmo, me dicen que tengo que pagar 129 € adicionales, sin tener en cuenta el dinero ya invertido. No ofrecen ningún tipo de reembolso proporcional, ni compensación, ni solución real. Estamos en 2025, Microsoft presume de inteligencia artificial, pero su atención al cliente sigue en la Edad Media. No hay ningún sistema automático para gestionar un cambio tan básico, ni un asistente virtual útil, ni mucho menos una atención humana ágil y eficaz. La sensación es clara: te agotan para que te rindas y no reclames. Como cliente de años, me siento totalmente decepcionado y maltratado. Un servicio vergonzoso para una empresa de este calibre.
Date of experience: June 10, 2025
