M&H Carriers has room for improvement based on customer feedback. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Used M&H Carriers a couple times now all over the UK for my business deliveries to customers via pallet. Quotes are always quick, both customers delighted with the communication and drivers! A price that works for my business and a service that I can depend on has massively assisted us! Thank you.
Just moved to Moray and M&H are the carriers other big companies use for the last leg of delivery. Had a furniture order being delivered by DHL and had to reschedule through M&H. Simple call to real people and job done. There delivery guys even waited at our address as I was late back from appointment. Their team were great to deal with and driver went over and above, delivering with great service.
Not had this company deliver anything but today in Crail one of their vans hurled through the estate well in excess of the speed limit - there are children and pets here. Disgraceful.
Horrible. Esp Mark who keeps delivering in my area. Sick of this company and need to know in advance if I’m stuck with them as a carrier-bc I won’t order now if they’re used. But this one delivery driver is esp problematic over the years-most lethargic person walking upright in a role I’ve ever seen
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mhcarriers.co.uk93 total • Write a review
From 1st phone call to M&H Carriers they did every thing for me, package was picked up within 2 and a half hours that's what I call good service.
Date of experience: August 23, 2024
US
Thank heavens for Nicola from the Aberdeen branch. I had been trying to get my husbands bike delivered back home from Inverness, but lots of companies didn't want to know and DHL refused the bike as it had batteries in the lights!!! Nicola came to the rescue when I phoned M&H Carriers. Nothing was too much trouble for her and she kept me updated throughout the process. The bike arrived today and I now have a happy man reunited with the love of his life.....his bike. Nicola is a credit to the company.
Date of experience: August 12, 2024
Story of my life! This is Friday. My new unfurnished apartment is a top floor apartment in a building of 2 other apartments. I have been expecting my delivery since Wednesday. Driver comes that Wednesday, claims to have knocked the door downstairs, took a picture of the door, but did not put a call across to me. I did not receive any call. After calling to follow up on my delivery, was told delivery will be made again yesterday, i.e., Thursday. Waited all day again at home, but no delivery. Called backed at 3pm and was told they can only deliver on Monday. It's a mattress! How am I suppose to be sleeping on the floor for 3 more nights after doing so 3 nights already? This is unacceptable!
Date of experience: August 9, 2024
US
Excellent service from the Aberdeen office transporting my large item from Aberdeen to Lingfield in Surrey. Was kept informed through the process and it was a swift and sure service from getting the price from Nicola in the office to my item being pick up in Aberdeen to delivery in Surrey. Will be using their great service again in future. Many Thanks George B Aberdeen.
Date of experience: July 1, 2024
First class service. Called on Monday for a package to be collected from Barnsley. It was picked up next morning and then delivered to me in NE Scotland on Thursday morning.
Date of experience: June 27, 2024
Excellent service from the Aberdeen depot, helpful, kept me informed throughout the delivery process, very happy with the service and price. Would definitely use them again and would recommend them. Trish
Date of experience: May 17, 2024
Excellent service by Aberdeen branch. Nicola was so very helpful !!!
Date of experience: May 16, 2024
