Over a year ago
Very easy on line ordering and quick delivery.
Over a year ago
All of the staff at MS always go that extra mile. Fantastic service and competitive pricing.
Over a year ago
Items delivered on time and really good condition.
Over a year ago
Prompt deliveries. Great customer service with great value prices. Nothing is a problem for the Sales Team. Thank you
We have used Medical Supermarket quite a few times, prices are reasonable and stock is usually available. I order on line and it is hassle free :)
We have used Medical Supermarket a few times now Seb was very helpful and friendly and nothing to much trouble. Great services and delivery was quicker than expected. Website very user friendly and I really like the idea of knowing how may items are in stock at time of ordering.
Very responsive and helpful team, always friendly and do their best to support any issues. Regularly update us when things have changed or if they have something new that they think we may need going from historic orders and communication. Avery personal and positive approach to clients needs
Always quick with delivery. Easy to order and have various options available to suit budget.
Fantastic company, we buy most of our supplies for our GP practice , never failed us,easy ordering process, always prompt, very competitive prices and quality products. Highly recommend as a trustworthy and professional company
We have been ordering from Medical Supermarket for a number of years now and in all this time I have had no cause to be disappointed in their service. They are very responsive and have very quick turn around times.
We have used MS for years and the help, support and service we receive has always been excellent.
Have been using Medical Supermarket for quite some time now. Have always found them really helpful and cost competitive
We've been using Medical Supermarket for several years and have always found them helpful and efficient. Website is easy to use and shows whether items are in stock - if this situation changes we are advised immediately and given regular updates regarding delivery. For more expensive items they are always willing to try and better other suppliers' price, so worth a quick email or phone call!
Great customer service, always helpful with a quick response. If they don't have an immediate answer, they will always get back to me within a timely manner with appropriate advice.
Brilliant company! Super helpful on the phone and always quick to help. Fast delivery too.
Good range of products, good stock and easy to order
Very officiant services and fast deliveries.
I have found Medical Supermarket to be more reliable than other companies when shopping for medical equipment. Stock levels on line seem to be kept up to date which has not been my experience with other suppliers.
Fab service from start to finish, never have any problems staff are always helpful and friendly. Great delivery times too. Highly recommend.
Staff friendly, very efficient & helpful in making the transition across from our existing suppliers easy. Seb was great in helping with my stock comparison spread sheet. Website very user friendly and especially the stock supply information - great to be able to see if your items are available at time of order.
Easy to use website, great prices and helpful staff on hand to assist with larger or unusual purchases.
Good service and very helpful staff. Would recommend for any buying needs.
Sales team are very helpful. We do experience items being out of stock quite a lot, some often for a few weeks. Sales team will keep you updated about any out of stock items though
Looking for medical equipment for two residents who were on end of life. Found what I needed straight away. Quick service
Based on analysis of 6 reviews rated 1-2 stars for Medical Supermarket
“Had to get in touch with them twice for updates to then be told that the item was being returned to them even after c...”
“Hi, wrong order sent, no fault of ours, made many high cost orders in the past month yet no discount or compensation...”
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Medical Supermarket is a specialist online medical supply store based in the UK, established in 2011. The company offers a comprehensive range of medical equipment and health supplies, catering primarily to NHS GP surgeries, hospitals, care and nursing homes, as well as various healthcare organizations like GP Federations and Primary Care networks. With a commitment to providing next-day delivery and competitive pricing, Medical Supermarket aims to streamline the procurement process for healthcare providers. The company prides itself on delivering exceptional customer service and value for money, making it a trusted partner for thousands of healthcare establishments across the UK. By consolidating an extensive supply chain of reputable medical equipment suppliers, Medical Supermarket facilitates easy access to quality health supplies, ensuring that medical professionals can focus on delivering patient care.
Medical Supermarket enjoys a stellar reputation, reflected in its impressive average rating of 4.9 out of 5. Reviewers consistently praise the company's excellent service, highlighting the staff's willingness to go the extra mile and their prompt, reliable delivery. Many customers appreciate the ease of online ordering and the competitive pricing, noting that items are often delivered on time and in good condition. However, a few critical comments mention issues related to face masks, indicating some dissatisfaction with specific items. Despite these minor complaints, the overwhelming sentiment remains positive, with consumers expressing high levels of satisfaction and recommending the company for its supportive and efficient service. Overall, Medical Supermarket is regarded as a highly reliable choice for medical supplies.
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