Orders
Great customer service, always happy to help with any query. Products are always delivered on time. No concerns

Over a year ago
Very easy on line ordering and quick delivery.
Over a year ago
All of the staff at MS always go that extra mile. Fantastic service and competitive pricing.
Over a year ago
Items delivered on time and really good condition.
Over a year ago
Prompt deliveries. Great customer service with great value prices. Nothing is a problem for the Sales Team. Thank you
Great customer service, always happy to help with any query. Products are always delivered on time. No concerns
Easy to navigate website, items required all in stock
Easy to find what I want and delivery is always fast. When I made a mistake and ordered the wrong thing they were very helpful. They are my preferred supplier for our GP surgery.
always delivered on time, any items out of stock or waiting times we are advised straight away with a delivery date. easy to approach and very helpfull. easy to contact
I have used this service for 6 years and I have experienced excellent customer service. If items are out of stock they will communicate regularly when the stock is available. The delivery drivers are very friendly and helpful.
Great customer service, always happy to help with any query I've had. Products are always delivered super fast, always updated on shipment. All items are fairly priced. I will continue doing my weekly orders with them :)
Excellent, efficient service.
We ordered from Medical supermarket for a while and is great pleasure to order from them. It is great to see how many of a particular item is in stock and know that the whole order will be delivered. Even the some items are out of stock they back to stock very quickly and is delivered very soon. The staff have been very helpful and their range of products is excellent.
found the staff in the office very helpful, from Amanda to Paige, will always going out of their way to help you, the delivery guy is very polite and accommodating as well
team are very helpful if you contact them with a query,they give regular updates regarding items which are out of stock
Great costumer service :) very helpful and supportive Thank you for the great service
Customer service team are always helpful and prompt with any queries I might have. All my purchases have been hassle free and quick. thank you
I regularly use Medical Supermarket and always have great service and quick delivery, highly recommended.
Always very helpful, if I have ever been unable to find an item I e-mail and get a response with the item added withing an hour or so. Delivery is always good and prompt.
I was able to easily find reasonably priced items online. Items were received on time, and the invoice was emailed to me. I can recommend this company to others and will use them again.
We recently moved the majority of our stock ordering over to Medical Supermarket. It is great to see how many of a particular item is in stock and know that the whole order will be delivered. The staff have been extremely helpful and their range of products is excellent.
Have been a longstanding customer and have been more than satisfied with the promptness of deliveries and queries raised.
A very efficient & professional company. Nothing is too much trouble. Always on hand to help. Quick ordering. Website is good. Would recommend them to other Practices.
fast efficient service from this company with a wide range of products at good prices
very responsive customer support team and account manager. Good range of goods and great prices
Based on analysis of 6 reviews rated 1-2 stars for Medical Supermarket
“Had to get in touch with them twice for updates to then be told that the item was being returned to them even after c...”
“Hi, wrong order sent, no fault of ours, made many high cost orders in the past month yet no discount or compensation...”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Medical Supermarket is a specialist online medical supply store based in the UK, established in 2011. The company offers a comprehensive range of medical equipment and health supplies, catering primarily to NHS GP surgeries, hospitals, care and nursing homes, as well as various healthcare organizations like GP Federations and Primary Care networks. With a commitment to providing next-day delivery and competitive pricing, Medical Supermarket aims to streamline the procurement process for healthcare providers. The company prides itself on delivering exceptional customer service and value for money, making it a trusted partner for thousands of healthcare establishments across the UK. By consolidating an extensive supply chain of reputable medical equipment suppliers, Medical Supermarket facilitates easy access to quality health supplies, ensuring that medical professionals can focus on delivering patient care.
Medical Supermarket enjoys a stellar reputation, reflected in its impressive average rating of 4.9 out of 5. Reviewers consistently praise the company's excellent service, highlighting the staff's willingness to go the extra mile and their prompt, reliable delivery. Many customers appreciate the ease of online ordering and the competitive pricing, noting that items are often delivered on time and in good condition. However, a few critical comments mention issues related to face masks, indicating some dissatisfaction with specific items. Despite these minor complaints, the overwhelming sentiment remains positive, with consumers expressing high levels of satisfaction and recommending the company for its supportive and efficient service. Overall, Medical Supermarket is regarded as a highly reliable choice for medical supplies.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.