Over a year ago
Very easy on line ordering and quick delivery.
Over a year ago
All of the staff at MS always go that extra mile. Fantastic service and competitive pricing.
Over a year ago
Items delivered on time and really good condition.
Over a year ago
Prompt deliveries. Great customer service with great value prices. Nothing is a problem for the Sales Team. Thank you
The team are excellent, nothing is too much trouble. If you cannot find something on their website they will always look to source it for you. Great range of quality products. The customer care is first class and puts them ahead of any competitors. They are now our only supplier for any medical supplies. They have also arranged calibration, repairs and testing. An ideal one stop shop.
I have been with Medical Supermarket since they started out many years ago now. The fact that I am still using them all these years later speaks for itself. They provide an excellent service, it is an easy site to use, good value for money, all staff are polite and Seb is so helpful. Next day delivery is a real bonus and the communication with orders and deliveries is always gratefully received. Well done Medical Supermarket!
We are regular users of Medical Supermarket. Competitively priced, fast delivery, efficient, great communication, everything you would want from a service.
Medical Supermarket have provided an excellent service since joining their customer list. Their prices are competitive and give value for money. Medical Supermarket are a reliable company and deliver my goods on time. Their sales team are very friendly and keep you updated of any changes either by phone or email. Overall I would highly recommend this company for all of your medical and stationery needs.
Easy to use site, reasonable prices. Always delivers the next day. If a item is out of stock there are emails sent from Medical supermarket to keep us updated.
I am the manager at Rose Villa Surgery i cant fault you always amazing helpful and deliveries brilliant. Nothing is ever too much trouble staff very friendly and helpful couldn't ask for better well done to you all
EXCELLENT SERVICE. Deliveries are really quick(mostly next day), stock almost always available. Any additional assessments and checks can be arranged at short notice if necessary. Very good customer service and polite and understanding staff.
Orders delivered quickly, customer service is always helpful and friendly, only problem we have ever had has been with the delivery drivers, and the customer care team have sorted the issue out straight away.
This company is very helpful with any queries. They return any emails within the same day and keep you updated regular if there are any delays in items. Very professional and have a wide range of products.
The team are always very helpful, reliable and efficient. Have been with them for a number of years and am very happy with their service. Orders always arrive next day unless out of stock in which case they always let me know.
Ordering with Medical Supermarket is very easy and reliable. Orders arrive very quickly, mostly the next day or 2. If there is an issue the communication between the practice and medical supermarket is great, very frequent and always up to date.
Excellent service, dedicated team. I have been using Medical Supermarket for nearly 5 years. Their service is always outstanding. They have a dedicated team and always helps to find the right product for you. Refund process is very simple and easy.
We have been a customer for around nine years and have always found Medical Supermarket to be really helpful. Their prices are competitive and you can rely on fast delivery. I am happy to recommend them!
Fast and efficient service, communication is great and whenever there are any issues they deal with the promptly. Very approachable team which always sound friendly and happy to help. Highly recommend
Easy to use website, helpful customer service. Keep me up to date with regular emails. Happy Customer would highly recommend.
Great range, competitive on pricing and fast delivery. Good fulfilment rate and quality of products.
Whenever I place an or with Medical Supermarket, thier service is first class, orders arrive the next day, if I ever have any problems, I can just call them & they always endevour to resolve any issues.
What a brilliant company, so easy to work with and the products ordered were exactly what I needed following an excellent consultation, they were delivered on time and really good value for money. Whilst I know i’m not the biggest spender in the world, thank you to Peter and the team for provided a friendly and professional service and making me feel like a vip!!
It is brilliant service and a very attentive and caring team. They go beyond in dealing with clients to find the needed item and constantly keep you updating . Would definitely recommend this service. Thank you Team for always being for us.
Excellent service and communications.
Based on analysis of 6 reviews rated 1-2 stars for Medical Supermarket
“Had to get in touch with them twice for updates to then be told that the item was being returned to them even after c...”
“Hi, wrong order sent, no fault of ours, made many high cost orders in the past month yet no discount or compensation...”
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Medical Supermarket is a specialist online medical supply store based in the UK, established in 2011. The company offers a comprehensive range of medical equipment and health supplies, catering primarily to NHS GP surgeries, hospitals, care and nursing homes, as well as various healthcare organizations like GP Federations and Primary Care networks. With a commitment to providing next-day delivery and competitive pricing, Medical Supermarket aims to streamline the procurement process for healthcare providers. The company prides itself on delivering exceptional customer service and value for money, making it a trusted partner for thousands of healthcare establishments across the UK. By consolidating an extensive supply chain of reputable medical equipment suppliers, Medical Supermarket facilitates easy access to quality health supplies, ensuring that medical professionals can focus on delivering patient care.
Medical Supermarket enjoys a stellar reputation, reflected in its impressive average rating of 4.9 out of 5. Reviewers consistently praise the company's excellent service, highlighting the staff's willingness to go the extra mile and their prompt, reliable delivery. Many customers appreciate the ease of online ordering and the competitive pricing, noting that items are often delivered on time and in good condition. However, a few critical comments mention issues related to face masks, indicating some dissatisfaction with specific items. Despite these minor complaints, the overwhelming sentiment remains positive, with consumers expressing high levels of satisfaction and recommending the company for its supportive and efficient service. Overall, Medical Supermarket is regarded as a highly reliable choice for medical supplies.
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