Phone call with customer services
Customer services was very obliging and sourced product for us they did not stock. Very pleased with result.

Over a year ago
Very easy on line ordering and quick delivery.
Over a year ago
All of the staff at MS always go that extra mile. Fantastic service and competitive pricing.
Over a year ago
Items delivered on time and really good condition.
Over a year ago
Prompt deliveries. Great customer service with great value prices. Nothing is a problem for the Sales Team. Thank you
Customer services was very obliging and sourced product for us they did not stock. Very pleased with result.
Great service, fast and reliable. Would 100% recommend medical supermarket.
Poor, Very Poor, order placed 5 weeks ago for an item that the website advised 4 weeks, today i was asked what colour although I answered that question 5 weeks ago. Medical Supermarket tried to pass the error on to the manufacturer which was a lie as this was an error made by them, now being advised the 4week item that is late already will be another 5 plus weeks.
Having used Medical Supermarket as our main supplier over the last two years I have no complaints If there is an issue it is resolved quickly Would recommend
I work with Medical supermarket on a regular basis and find their service to be excellent. Their website is easy to use and offers fair pricing on a wide range of products. Staff are friendly and always happy to help with enquires of all sizes and complexities! Would definitely recommend.
Very fast delivery
Hi, wrong order sent, no fault of ours, made many high cost orders in the past month yet no discount or compensation offered making original order delayed, affecting our clinics. Also given indicative delivery times that change every week.
System is very good. Easy to order on line.
Great service from company, delivery was a little tricky but quickly resolved. Rachel
Je désire avoir des commentaires sur "prostaline" et où s'en procurer? Médicament sur la guérison de la prostate. Est-ce un médicament sérieux?
Superb product. Easy company to deal with. Fast delivery
Seb is always happy and helpful with my queries as a new customer.
fully satisfied , five stars
Trying to see where vaacines are, and you can not find it. Why is the advertisement?
very happy with service, & if I am unable to find a product, the staff are very helpful & have always managed to source the product i have been looking for. Next day delivery is brilliant.
Excellent service
Good range of products, quick delivery and great communication. The website could be more user friendly and give a user the ability to change their own password.
We have used Medical supermarket for a few years now and they are always promote with deliveries and keep us up to do with any delays. They have been very reliable during the pandemic which was good for us to know we could order stuff and it would be delivered on time
Overall great service - delivery times are so quick - lovely staff on phones Would highly recommened
Customer service is always excellent. Prompt and polite with all enquiries. The last six months there have been some supply and delivery issues with numerous delays but this is usually notified as soon as staff are aware.
Based on analysis of 6 reviews rated 1-2 stars for Medical Supermarket
“Had to get in touch with them twice for updates to then be told that the item was being returned to them even after c...”
“Hi, wrong order sent, no fault of ours, made many high cost orders in the past month yet no discount or compensation...”
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Medical Supermarket is a specialist online medical supply store based in the UK, established in 2011. The company offers a comprehensive range of medical equipment and health supplies, catering primarily to NHS GP surgeries, hospitals, care and nursing homes, as well as various healthcare organizations like GP Federations and Primary Care networks. With a commitment to providing next-day delivery and competitive pricing, Medical Supermarket aims to streamline the procurement process for healthcare providers. The company prides itself on delivering exceptional customer service and value for money, making it a trusted partner for thousands of healthcare establishments across the UK. By consolidating an extensive supply chain of reputable medical equipment suppliers, Medical Supermarket facilitates easy access to quality health supplies, ensuring that medical professionals can focus on delivering patient care.
Medical Supermarket enjoys a stellar reputation, reflected in its impressive average rating of 4.9 out of 5. Reviewers consistently praise the company's excellent service, highlighting the staff's willingness to go the extra mile and their prompt, reliable delivery. Many customers appreciate the ease of online ordering and the competitive pricing, noting that items are often delivered on time and in good condition. However, a few critical comments mention issues related to face masks, indicating some dissatisfaction with specific items. Despite these minor complaints, the overwhelming sentiment remains positive, with consumers expressing high levels of satisfaction and recommending the company for its supportive and efficient service. Overall, Medical Supermarket is regarded as a highly reliable choice for medical supplies.
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