Easy transaction fast payment
Easy transaction fast payment

8 months ago
Excellent quick service from going online to the quote given, the arrangements to collect the phone, still waiting for payment to clear thou, because of the weekend the money clears on a working day,... See more
8 months ago
Was offered £85 for my phone in excellent condition, then offer was Dropped to £20 because they said the phone was not of European origin as it didn’t have a CE mark. I got the phone from o2 and sent... See more
8 months ago
What a great service well pleased and a super quick service too
8 months ago
Very happy with Mazuma with the amount I received for my old phone
Easy transaction fast payment
Have sold quite a few devices over the years. Absolutely brilliant company. Will definitely be use again!
Good valuation - quick pay out, best price available and easy to do.
Quick and easy service, money paid out quickly as promised!
Fast and efficient got exactly what was offered
Posted Saturday paid into my bank 1 hr ago
Fast efficient and kept me informed all the way through the sale, would highly recommend Mazuma
Best phone selling experience, super quick and even faster payment. Definitely would recommend and use again. Thank you
So quick! Clean, clear, and secure. Brilliant service. I sent my iPhone 13 with the packaging / label supplied, and Mazuma credited my account with the amount advertised next working day. Thoroughly recommended.
Fair price, quick and easy process and trusted buyer, been ‘stung’ by to good to be true deals before
straight forward to use and quick response once they received device
Fabulous took my mobile to the post office Friday by Monday all sorted got the money that phone was worth would defoe use again.
Mazuma offered a good price collected the phone then made a speedy payment no problems
Sadly a negative experience. Phone was valued on the website at a reasonable price for a very well looked after iPhone. Once sent, I received an email offering me £160 less than the original bid, claiming a faulty camera if used on a white background !! Feeling this was a little odd I requested my phone back to receive another email stating that after a review, they can now offer me an additional £60. Make of that what you will, I asked for the phone to be returned which they did, promptly, but missing the accessories and original box. After asking where these items were, I was told that they state that you should not send original boxes or accessories, not that I can find this on the original email !! All in all, not a great "first" experience with this company.
Given a competitive price and all dealt with within a few days.
User friendly website. Added the details of the phone and condition and was offered a price. Easy to send pre-paid and received the offered valuation same day. Spot on!
The whole experience of recycling was 100% with Mazuma . I’m 71 years old wasn’t sure if I could trust this company. The whole experience of filling in the form to sending it away was so easy. I received the money the same day you had received my phone . They informed me every step of the way
Quoted price from site is what was paid , can't fault mazuma the whole process was fluid and easy great company I will be using again when I need to recycle any tech.
Would never use again ! Twice I sent a phone and both times the offer was lowered by over 50% due to ‘scratches and damage ‘ Rubbish there was no damage the phone met the description of good by a long way both times No never again Happened to my sister too And I’m still waiting 4 days later for my phone to be returned !
Very straight forward service, processed quickly and paid quickly. Can't ask for more. Thanks
Based on analysis of 59 reviews rated 1-2 stars for Mazuma Mobile
“Absolute scam”
“I sent my Apple Watch 8th Gen to Mazuma for a quoted price of £95”
“Awful service -apparently envelope arrived damaged and no phone, waited 30 days for them to investigate to be told sh...”
“I was happy with the prompt payment”
“Absolute scam”
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Mazuma Mobile is a UK-based company specializing in the buying and selling of used mobile phones. The company provides a user-friendly platform where consumers can sell their old devices for cash, ensuring a convenient and efficient process. Customers include individual mobile phone users looking to upgrade their devices, as well as businesses seeking to recycle or resell their old technology. In addition to its buy-back service, Mazuma Mobile also offers a range of accessories and new devices, catering to a diverse customer base. Through its website, www.mazumamobile.com, the company emphasizes ease of transactions, competitive pricing, and a commitment to responsible recycling. By focusing on sustainability and customer satisfaction, Mazuma Mobile aims to meet the needs of environmentally conscious consumers in the mobile technology market.
Mazuma Mobile receives high praise for its quick and easy service, with many reviewers highlighting the fast payment process and straightforward transactions. Customers appreciate that the company pays the promised amounts without unexpected deductions, making the experience feel reliable and efficient. Reviewers frequently mention the excellent communication throughout the process, contributing to an overall positive experience. However, some consumers express dissatisfaction regarding offers made for their devices, claiming significant reductions based on minor imperfections or model specifications. A few have reported receiving their phones back with scratches after sending them in for appraisal. Despite these criticisms, the majority of users find Mazuma Mobile to be a trustworthy and efficient option for selling their phones.
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