Martyn Gerrard Estate Agents Reviews

I would like to recommend Martyn Gerrald Estate, and the best letting agent, Lynsey whose enthusiasm, superb letting skills and fantastic attitudes were extra helpful with the process of "a new home findings". Lynsey is very hard working, nice, super positive person, and she deserves great career. I am sure you will get the high mountain in the property business, Lynsey and I will keep my finger cross for that! Thank you so much. You are the star!🥰👌

The block management team and its leader are unfortunately doing a disservice to the company's reputation. With a significant number of homeowners already trusting their services for buying, selling, letting, and referrals, this block management team has the potential to cultivate a loyal customer base for years to come. it is imperative that they provide exceptional service. However, this team has fallen short in several key areas. Responses to inquiries have been consistently delayed, and when they do arrive, the reports lack essential details. There is a glaring absence of cost comparisons and clear explanations regarding how work will be carried out. It is essential that block management services prioritize transparency and open, timely communication with homeowners. The current performance of this team is unacceptable and needs to be addressed urgently. We can’t share specific details right now because we’re still hoping to work together. But it’s not just one or two isolated problems. A good company needs to keep a close eye on its employees, no matter how high up they are. Remember, clients in block management are long-term partners. They can bring in multiple transactions over time, making them much more valuable than one-time buyers, sellers, or renters. Investing in keeping your block management clients happy is a much smarter strategy for long-term success. Here are some things that could help: Regular meetings: Bosses should meet with clients in person. Check emails and reports: Make sure they’re done on time and are good quality. Ask for feedback: Hire an outside company to survey clients. Talk to people who leave: When clients stop working with you, ask them why. These things can help you keep your current clients and attract new ones.

We recently completed on a property purchased through Martyn Gerrard Estate Agent. The service we received from Umit was thorough, friendly and professional. When he wasn’t available he made arrangements with his colleagues to deal with any issues, so we had seamless service throughout. Can recommend both MG and Umit

I recently rented a property, the agent Sophie was very helpful and lovely, answered all our questions and the team were super accommodating and made the process very simple, thank you!

Nathan is beyond wonderful. He’s very helpful, communicative and transparent. He makes it feel personal which I appreciate.

We recently moved to the UK and worked with Usman Aziz for two properties we were interested in renting. Usman was professional, friendly, and always quick to respond to our questions, making the process smooth and straightforward. He explained everything clearly and was a great help in navigating the London rental market as newcomers. We highly recommend Usman and Martyn Gerrard for anyone looking for a reliable and attentive estate agent!

The agents were extremely helpful, and Oliver McDonald provided excellent suggestions for properties that perfectly aligned with our budget and location preferences.

Gabriella is excellent. She was so helpful throughout the entire process and really did help calm down any nerves I had as a first time buyer!

My agent Lynsey is a very nice lady! Very polite and warm welcoming when she saw us in the property, and very detailed and patient introduction about the house. After the viewing, she gave us a lot of useful advice for the offer letter process and reference check as well :) definitely recommend!

Lynsey & Tyler were prompt, professional and super helpful in making sure we moved rapidly from viewing to selection to offer to acceptance all in the space of less than 6 hours. Thank you so much for everything.

Martyn Gerrard have managed our Crouch End apartment for 20 years. The apartment was well photographed and presented on the website and we had a great response: 10 viewings on the first day after it went onto the web, with eight offers at or above the asking price. Great advice and service from Anthony Spittle and Daniel Harris.

Germano who we have been dealing with has been beyond great. He is always responding quickly and does his very best to take care of all of our needs and communicate with our landlord.

Oliver was really helpful supporting us in finding a property. Communication was strong and he called/emailed us a number of times to provide updates on the most recent properties on the market.

They had not keeping their word on time to gave the property. Even they are not organised, they are respecting money rather than you as human. In the end gabbling the money for nothing. So upsetting to be treated like this.

I recently had the pleasure of working with Mittio from the Mill Hill branch. He was incredibly knowledgeable about the local area, presenting us with lots of options in our price range. He was also very friendly and quick to respond to any questions we had. Overall, I would definitely recommend.

Sheriaz was helpful and attentive. He was very committed to completing the let and communicated well to achieve this. Would have been great to have had a floor plan, although Sheriaz facilitated a measuring session for us. Also a more concrete handover process with the landlord would have been helpful, but overall extremely satisfied with this experience. Thanks, Sheriaz!

Excellent service. James was professional and helpful. Always returned calls.

Jamie Allen and Saad Saleem were very helpful! Jamie arranged several property views on the same day definitely faster my property searching process. And prompt response between me and the seller, answered all the questions I asked. Once the offer is accepted, it passed to Saad. And Saad helped to chase the developer to response the queries from solicitor and fixing the issue on the snagging report before exchange contract. Wonderful experience!

Daniel Farran and Panikos Kleanthous managed our tenancy agreement. They superbly handled the process for us, through frequently keeping us up to date, and rapidly informing us of solutions to any uncertainties we had. We whole-heartedly recommend them, and the wider Martyn Gerrards team, to any other property searchers!

Whilst living abroad in a different time zone I was faced with the problem of selling my house in London but not being able, physically, to return to the UK. I count myself extremely fortunate to have selected Martyn Gerrard as my Agent. James Maynard and his team at the Crouch End office not only kept me in close touch with every event in a successful selling process but also went far beyond what would normally be expected from an estate agent in unstintingly helping me arrange several side issues such as house clearance. I would unhesitatingly recommend their services to anyone.