timely answers
timely answers, we worked with Maria and she was great!

Last reviewed 1 month ago
A month ago
Renting through Martyn & Gerald is more stressful than managing the property yourself. They take their commission but don't look out for your interests. Tenant references is subcontract to third part... See more
Over a year ago
Leona! Leona was extremely efficient and helpful with an issue we had in our flat. The turnover of Leona contacting us to the contractor coming to sort the issue was extremely quick!
Over a year ago
What a great experience I had with Sophie at Martyn Gerrard. She couldn't have been more helpful from the moment I spoke to her on the phone when enquiring about a flat to rent.Sophie spent time findi... See more
timely answers, we worked with Maria and she was great!
I have just completed on the sale of my house which turned out to be complicated no fault of the agents. I found the team at Martyn Gerrard professional and respectful throughout the whole process beginning with Amanda who valued my home, providing good advice and giving me confidence to market the property when I believed it was depressed. Thank you Amanda. I especially want to thank Umit, who worked tirelessly throughout negotiating viewings and then providing excellent communication throughout the whole process of the sale. Umit is dedicated and has outstanding customer service skills; (in fact the whole team have excellent customer service skills) which goes along way through a stressful process. I would definitely recommend this estate agents for any customers thinking of buying and selling. Thank you Martyn Gerrard!
Great Experience with MG Estate Agents. Muhammad was very helpful throughout the entire process and kept us in the loop at all times. Made the move-in seamless and quick.
The team at MG Crouch End were fantastic at getting my property let out promptly and very competitively. The high quality service provided by the whole Martyn Gerrard team made it a very smooth experience: from the initial contact with Usman, to Daniel who oversaw the transaction from end to end and Karine for all the documentation, and the area Director Anthony who provided sound advice. Highly recommend and look forward to working with the team again.
We came to MG after a bad experience with another local agent, and were very impressed by their thorough and professional approach. They were very proactive in providing documents and explaining what we needed to do. The whole process has been very smooth and gives us confidence for the future.
I cannot praise the team at Martyn Gerrard high enough. Bruvis, Jamie and Alex were great from the start. Their communication is excellent, keeping me updated throughout the process. Jamie and Alex did the viewings for me and were always on time and respectful. Once the property went under offer Bruvis took over. He has communicated with me regularly and kept me up to date. He even took it upon himself to speak on several occasions to other estate agents and solicitors in the chain to find out the status of the sale. I couldn't have used a nicer group of people. They've all been so friendly. It's been a pleasure selling my home through them and I don't hesitate to recommend them.
Lynsey Humphreys-Lee was incredibly helpful during my search for a rental property. She was professional, knowledgeable, and attentive to my needs. Lynsey took the time to understand what I was looking for and ensured I was shown properties that fit my criteria. Her insights about the neighborhoods and properties were invaluable, and her friendly demeanor made the process enjoyable and stress-free. Thanks to her support, I feel confident in my rental decision. I highly recommend her services to anyone looking for a rental property!
Martyn Gerard managed to sell my house against all odds! Andre was very helpful!
Oliver is honestly amazing. He has gone above and beyond to help me find my perfect home.
We informed property Mohammed Amin of a complaint and he promptly and efficiently addressed the issue. He helped us reach a resolution swiftly and handled everything appropriately. Thanks a lot.
Oliver has gone above and beyond to help me find a property.
Maria and Annie from Kentish Town were fantastic. Cannot praise them highly enough.
Reliable, proactive, professional and friendly. Were very happy with how they found and set the new tenancy for us.
Outstanding experience with staff at MG E Finchley, who have been superstars every step of the way. Sophie is a force of nature and incredibly efficient - as well as very patient with all my questions, as this is the first time I have rented out my property. It’s an extremely well-organised set-up and I didn’t think that it would be this easy!
Dan has been so great helping us find a property to rent in crouch end, he's been super communicative throughout and gone above and beyond to help us ahead of the move-in date (including taking a chair to the flat to help us get the electricity meter number!) Thanks so much, really appreciate it
I had an excellent experience with Martin Gerrard, particularly with Lynsey at the Finchley Central branch. From the moment I inquired about finding a property to rent, Lynsey was incredibly helpful, responsive, and professional. She made every effort to ensure my needs were met and communicated efficiently with both myself and the landlord. Lynsey’s dedication to helping me secure a property as quickly as possible was truly impressive, and her attention to detail made the entire process smooth and stress-free. I highly recommend Martin Gerrard for their outstanding service and professionalism.
Linsey was super helpful since the beginning. She is very professional, we had an appointment on Saturday, arrived on time and explained everything so well. Great service, highly recommend
We have Germano managing our property and he has been great. He has fielded all issues efficiently and effectively. He has kept us up to date with everything regarding our property even if there is nothing for us to do. His communication with has been great with us so far into the tenancy and we look forward to working with him more.
Great experience with the team! Oliver in particular was a real help in showing us around the area. The whole team were really informative and honest with their assessment for each property. Would completely recommend.
From start to finish we had an excellent selling experience with Martyn Gerrard Estate Agents East Finchley. Abby did a stellar job handling all the initial aspects of our sale, from getting our initial contract signed to pricing to arranging photography and videography. I want to especially praise Gabriella, Raphael and Nick, all of whom are excellent estate agents who took equal care in showing our property with as much enthusiasm for the last showings as they had for the initial showings. They never gave up and continued to provide sound advice as our home selling journey continued. The team worked seamlessly together, keeping us regularly well-informed throughout the entire process. We give them all our highest recommendation!
Based on analysis of 22 reviews rated 1-2 stars for Martyn Gerrard Estate Agents
“Still waiting for an outcome of my application/offer for a property on Wilton Road”
“Didn't look after their tenants instead took instructions from a fraudulent landlord who should not have an agency re...”
“When my daughter and I turned up to view a flat we had been sent details of I was in shock”
“Renting through Martyn & Gerald is more stressful than managing the property yourself”
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Martyn Gerrard Estate Agents is a well-established property services company located in North London, founded in 1964. The company specializes in a range of real estate services, including buying, selling, and letting residential properties, as well as offering commercial property solutions. With a focus on fulfilling clients' property needs, Martyn Gerrard provides comprehensive support through every step of the real estate process. Targeting both homeowners and investors, Martyn Gerrard aims to assist a diverse clientele in navigating the North London property market. Their services include property valuations, new home sales, and rental management, ensuring that customers receive tailored solutions to meet their specific requirements. The company's extensive knowledge of the local market positions it as a trusted resource for individuals and families looking to achieve their property goals.
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Martyn Gerrard Estate Agents receives overwhelmingly positive feedback, with many customers praising the efficiency and helpfulness of staff like Sophie, Leona, and Zlat. Reviewers highlight their excellent communication and responsiveness throughout the buying and renting processes, often noting how quickly issues are resolved. Many express satisfaction with the overall experience, stating that the agents go above and beyond to assist clients. However, a small number of reviews raise concerns about management and property maintenance, with complaints about delayed responses to urgent repairs and a perceived lack of advocacy for tenants' interests. Despite these criticisms, the majority of customers report a high level of satisfaction with the service provided. Overall, Martyn Gerrard Estate Agents is viewed positively by most clients.
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