Last reviewed 1 month ago
A month ago
Renting through Martyn & Gerald is more stressful than managing the property yourself. They take their commission but don't look out for your interests. Tenant references is subcontract to third part... See more
Over a year ago
Leona! Leona was extremely efficient and helpful with an issue we had in our flat. The turnover of Leona contacting us to the contractor coming to sort the issue was extremely quick!
Over a year ago
What a great experience I had with Sophie at Martyn Gerrard. She couldn't have been more helpful from the moment I spoke to her on the phone when enquiring about a flat to rent.Sophie spent time findi... See more
Stewart, Adriano and James are a great team. They understood what me and my partner were looking for, and although we didn’t end up purchasing through Martyn Gerrard I wish the sale could have gone to them. I viewed a lot of properties last month, and these guys stood out to us, they really know their stuff. Thank you
Great work by James, Adriano and Stuart.
Mittio was extremely supportive during my property search. He stayed in touch, checked in regularly, and went the extra mile to assist me. His professionalism and dedication were truly appreciated. Highly recommend this agency!
Excellent service, quick response to inquiries
We had a great experience selling our property recently - the sales team kept us well informed and updated, and made sure that the whole process ran as smoothly as possible
Stewart, Adriano and James as a team were fantastic and super helpful in helping my mum in a search for her new home. Highly recommende
We have worked for a number of years with Tyler, whom we have found to be responsive, proactive and keen to get the best for his clients. As busy professionals, it is difficult to find the time in relation to rentals. We are therefore hugely grateful for our personal relationship with Tyler and the knowledge that he will take care of everything!
Great customer service from Suraj. He really knew his local knowledge of the area.
I had a really good experience with Martyn Gerrard. Maria was professional, accessible, and straightforward through the whole process
Daniel H was quick, thorough and professional from viewing to offer and acceptance and made the whole process incredibly smooth - a pleasure to work with!
Daniel Harris was wonderful to work with! The whole letting process from viewing to securing the property took only a day. The process was transparent and Daniel kept us informed throughout, which eased our minds so much. Thank you!
I had a fantastic experience with Martyn Gerrard Estate Agents. Saad was professional and knowledgeable, Florence ensured smooth communication, Claudia’s expertise was invaluable, and Jessica’s support made the process stress-free. The team went above and beyond—I highly recommend them!
Maria was diligent, transparent, and emphatic during the buying process. She always offered support and advice, which is very needed for any first-time buyer. I highly recommend Martyn Gerrand as a trusted Real Estate company, particularly Maria, for her professionalism and kindness.
Having recently sold our property through Martyn Gerrard in Winchmore Hill we would like to thank Dinesh and Afina for all they did for us. Professional and calm throughout the process and always on hand to offer us guidance and help through each stage. We really appreciated all of their efforts to get us to completion. Would highly recommend. Helen, N21
Adriano and Anthony were efficient and supportive. Thank you to both!
Fantastic experience with Sophie in East Finchley. She was friendly and supportive throughout the process of finding a new home to rent and negotiating with the landlord. Sophie came across as very authentic which helped me feel reassured. I would recommend working with Sophie. Having rented many different properties over the last 15 years, she is one of the best agents I have come across from a tenant's perspective.
He was very proactive, helpful and constructive. He had a very personable manner which supported us though what can be a stressful process.
We've recently used Martyn Gerrard to assist renting a property. Mittio was very helpful as our agent and assisted us in finding the perfect property and exactly what we were looking for. He answered all out questions and was very helpful in making a stressful experience easy to manage.
It was a pleasure laising with Mittio. Really on the ball and very efficient and puntual. He practically had a tenant for me within days of our first chat. Super excellent, would recommend.
We had the pleasure of working with Tom Crucefix from the Kentish Town branch. As buyers, his professionalism, transparency and availability helped us throughout the process no end.
Based on analysis of 22 reviews rated 1-2 stars for Martyn Gerrard Estate Agents
“Still waiting for an outcome of my application/offer for a property on Wilton Road”
“Didn't look after their tenants instead took instructions from a fraudulent landlord who should not have an agency re...”
“When my daughter and I turned up to view a flat we had been sent details of I was in shock”
“Renting through Martyn & Gerald is more stressful than managing the property yourself”
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Martyn Gerrard Estate Agents is a well-established property services company located in North London, founded in 1964. The company specializes in a range of real estate services, including buying, selling, and letting residential properties, as well as offering commercial property solutions. With a focus on fulfilling clients' property needs, Martyn Gerrard provides comprehensive support through every step of the real estate process. Targeting both homeowners and investors, Martyn Gerrard aims to assist a diverse clientele in navigating the North London property market. Their services include property valuations, new home sales, and rental management, ensuring that customers receive tailored solutions to meet their specific requirements. The company's extensive knowledge of the local market positions it as a trusted resource for individuals and families looking to achieve their property goals.
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Martyn Gerrard Estate Agents receives overwhelmingly positive feedback, with many customers praising the efficiency and helpfulness of staff like Sophie, Leona, and Zlat. Reviewers highlight their excellent communication and responsiveness throughout the buying and renting processes, often noting how quickly issues are resolved. Many express satisfaction with the overall experience, stating that the agents go above and beyond to assist clients. However, a small number of reviews raise concerns about management and property maintenance, with complaints about delayed responses to urgent repairs and a perceived lack of advocacy for tenants' interests. Despite these criticisms, the majority of customers report a high level of satisfaction with the service provided. Overall, Martyn Gerrard Estate Agents is viewed positively by most clients.
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