10 months ago
I recently used the Tooting Bec branch of Marsh and Parson to sell my property and cannot speak highly enough of their Director, Angelo Mulholland. Angelo and Thomas Syms were reliable and honest in... See more
The move out of our Marsh & Parsons managed flat was made surprisingly easy. M&P recommended and booked an excellent professional deep cleaning company, communications were timely and the deposit repaid without unnecessary quibble, thanks to M&P interlocution between the landlord and us, within a few days of the move out. Thank you Tassos and the team at M&P plus v helpful front of house at the M&P Norland Square branch.
Baran Mehmet continues to provide excellent service in dealing with queries in relation to my investment property in a quick and efficient manner. This continues my positive experience of working with Marsh & Parsons as managing agent for my property.
Charlie was kind and attentive during a change in occupancy. Despite a tenancy takeover being "tenant led", Charlie stepped in when required and provided us with solutions. Although the nitty gritty of this tenancy takeover was not smooth, I can see Charlie worked hard for all parties involved by answering numerous phone calls and returning emails promptly. In the end, everyone got the outcome they hoped for.
We had a great experience with Edward and Hussein at Marsh & Parsons North Kensington. Their service was top-notch from start to finish. They were always professional, responsive, and helpful. Any issues we raised were followed up quickly and efficiently. Highly recommend them for anyone looking for reliable and supportive letting agents!
Max Davis is a fantastic help- very prompt responses, helps find who can help when he can’t and all round wonderful to deal with
I’ve had a very good experience with Abdullah Leghari managing my flat at Marsh & Parsons. Good communication, always very helpful and professional. My flat is in good condition and well maintained at the end of the tenancy.
Stanislava of Marsh & Parsons is very helpful and prompt with her service.
Max Davis is very professional and helpful. Thanks for his help!
Truly outstanding caring old fashioned individualised service. Thank you Melissa and Kristine. We have rented our property in Marylebone through Marsh and Parsons for several years and they are without fault marvellous.
Our tenancy manager, Nayara, was clear and diligent whenever we needed her.
Edward Shikabwali was quick, friendly, efficient & accurate & could not have been more helpful. Hard to improve on that !
The team are friendly, attentive and swift in ensuring their clients are always satisfied. I have been working with them for 5 years now and would 100% recommend.
Quick to respond to and fix the leak in my apartment apartment
Baran was quick to find a contractor, schedule a home visit and manage the fixing of the issue. The clarifications came in a timely manner and I was kept updated of the whole process.
Working with Aureta to buy our first home was an absolute pleasure! From the moment we started the process, she made us feel confident, informed, and supported every step of the way. Aureta took the time to truly understand what we were looking for and was always available to answer our questions—no matter how big or small. Her knowledge of the market and attention to detail helped us navigate the often overwhelming process with ease. We never felt rushed or pressured, and she always made sure we were comfortable with every decision we made. Thanks to Aureta, we found our perfect home, and we couldn’t be more grateful for her expertise and kindness. Highly recommend her to anyone looking for a seamless, stress-free home-buying experience!
I recently had the pleasure of working with Lorena Haque, and I cannot recommend her highly enough! From start to finish, Lorena demonstrated exceptional communication skills and Lorena’s in-depth knowledge of the lettings market and attention to detail were evident throughout!
Kyrsten was yet again, super helpful and efficient with resolving an issue in the flat I had. I contacted her yesterday regarding a broken bed & within 24hours she had organised for a new bed to be delivered, built and the old bed removed. Thank you Kyrsten!
Our property manager Baran Mehmet was highly responsive and attentive, addressing all of our queries with care.
Marsh & Parsons consistently provides a reactive and supportive service. I recently needed to resolve a rent payment issue and they sorted everything out smoothly and with great communication. A very satisfactory service and lovely people too!
Max Davis at the Hammersmith office was very helpful and engaged with our requests, which was amazing for us and helped us to a fast and appealing resolution.
Based on analysis of 33 reviews rated 1-2 stars for Marsh & Parsons Estate Agents
“I went specifically to see a flat in W3 last Saturday because of the garden”
“The communication from this company varies from laidback to the point of ignorance, through lacklustre, to downright...”
“I sent the contrasting photos to the agent but no response”
“Goods were delivered and despite chasing for for payment by email and telephone, no courtesy of a reply was received...”
“Tenants are left to manage their own follow-ups and re-explain issues to new staff, resulting in repeated miscommunic...”
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Marsh & Parsons Estate Agents is a leading property services provider based in London, specializing in residential sales, lettings, and property management. Established in 1856, the company has built a strong reputation for its expertise in the London real estate market. Marsh & Parsons offers a comprehensive range of services tailored to meet the needs of homeowners, investors, and tenants, ensuring a seamless experience throughout the property transaction process. The company's target customers include individuals looking to buy or rent residential properties, as well as landlords seeking professional management services for their investment properties. With multiple branches across various London neighborhoods, Marsh & Parsons is well-positioned to assist clients with local market knowledge and personalized service. Their commitment to customer satisfaction and extensive industry experience makes them a trusted choice for property-related needs in the capital.
Marsh & Parsons Estate Agents generally receives positive feedback, with many reviewers praising the helpfulness and professionalism of their staff. Customers frequently highlight the quick response times and efficient service, noting that agents like Angelo Mulholland and Roksana provide outstanding support throughout the buying, selling, or renting process. However, some consumers express frustration regarding the property selection, mentioning that agents often present options outside their specified budgets or preferences. Despite these criticisms, the overall sentiment remains favorable, with many people recommending Marsh & Parsons for their attentive service and effective property management. Overall, the company is viewed positively, though there are areas for improvement in aligning property offerings with client needs.
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