Lyca Mobile SE Reviews

I had a great chat with Ace 38544, she cleared all my doubts quickly. Thanks a lot for your time and service.

Assistant Jessica was very helpful and attentive whe helping me solving my problem. Very good

Swift response from Bilal

I had a nice chat with Jessica. She was awesome, very patient and kind. She answered all my question completely.

I had a payment issue and the contact person, Bilal, was very kind and helpful! I'm very satisfied.

Jessica was very helpful! She helped me cancel my bundle auto-renewal, connect to the network abroad, and got me a refund for an unwanted autorenewal. Very professional and timely.

Jessica talked with me three minutes before the attention hours finish and without any rush she helped so kindly, she had no issues in turning to english as soon as she noticed i dont speak swedish and was super clear in her answers, very grateful with her

Jessica, From web chat customer support, cleared all my doubts quickly. Happy with customer support. Also, help was available in no time. Thank you.

Jessica was the agent nd she was very helpful overall. Great support!

Uppdatering: Lycamobile hörde av sig och fixade mitt problem, därför ändrar jag från 1 till 3 stjärnor. Har köpt, laddat och registrerat ett kort. Går ej att ringa from kortet. Ringt till stort flera gånger. Blir varje gång lovad att den "tekniska avdelningen" ska titta på det och höra så av sig. Vilket de aldrig gör. Jag får igen ringa upp till vanlig support. De kan inte hjälpa mig, läser upp det teknisk support har skrivit. De vet själva inte vad det betyder. Ingen lösning. Går ej att själv få kontakt med teknisk support. Hållit på i några veckor nu. Går inte att ringa från kortet. Ingen bryr sig på där, ärendet undviks. Oseriöst företag.

Sandra! Quick response.

spoke to sandra..and she was very helpful

Jessica from lyca support helped me for sim issue. Hope her recommendation will solve my issue.

Sandra helped me with my problem.