Doesn't work properly sometimes 😕
Doesn't work properly sometimes 😕
4.1
Great
594 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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Review summary
Lyca Mobile PT receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
Top up happen automatically
Top up happen automatically . Though i already off the auto renew. This is robbery .
O tarifário é apenas para "agarrar"…
O tarifário é apenas para "agarrar" clientes, depois tudo é complicado... O chat vitual não resolve, o atendimento telefónico demora dezenas de minutos,... Os dados são péssimos! Onde os outros operadores têm 5G a Lyca Mobile tem 2G e GPRS... Por isso, não interessa ter 20GB...50GB... porque não consegues usar... enfim, só tenho pena ter colocado a crédito 60€ na conta (para reaver o dinheiro tens de fazer requerimento e esperar pelo menos 7 dias...), senão já tinha deixado a Lyca Mobile há vários meses... Só estou à espera de gastar o dinheiro da conta para passar o número para outro operador.
Network is very poor
Network is very poor
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
lycamobile.pt
All reviews
594 total • Write a review
Showing 471 - 480 of 590 reviews
R
Roman
US
Adquiri um novo cartão da Lyca que…
Adquiri um novo cartão da Lyca que voltou a dar erro no pagamento com Paypal. Novamente fui socorrido com enorme profissionalismo e rapidez da Elishama Rodrigues responsavel pelo chat. Na minha opinião é mesmo o melhor canal de resolução e comunicação com a Lyca para problemas relacionados com os pagamentos. Em poucos minutos fica tudo a funcionar. Obrigado
Date of experience: September 29, 2022
FR
Quero testemunhar que hoje (29/09/2022
Quero testemunhar que hoje (29/09/2022, entre as 15h02 e as 15h20) no Serviço ao Cliente (1632) fui atendido pela Senhora Dona Nadia Vasconcelos que foi de uma extraordinária competência técnica; muito paciente e muito amável e simpática. Se outras (¹) a ela iguais houvessem, só haveriam Clientes satisfeitos. (¹) pessoas
Date of experience: September 29, 2022
Bt
I was hopeless and s/he help me
I was hopeless and s/he help me. It was good experience for me also and i like it so much . Thanks for helping me
Date of experience: September 29, 2022
AS
Nice experience 😊
There were an issue with the renewal of my bundle. Elishama Rodriguez was the agent who helped me. She was super nice and offered great assistance. Also, it was quite funny, already at the end of the chat, when she realized that we both spoke Spanish 🤣. Thank you so much for your help, very appreciated! ❤️
Date of experience: September 29, 2022
MS
Bom atendimento.
Elishama Rodrigues eficiente e simpática. Questão resolvida rápidamente.
Date of experience: September 29, 2022
AB
I just chatted with Elishama Rodrigues
I just chatted with Elishama Rodrigues, and they were very helpful with getting me the CVP I needed. Thank you very much Elishama!
Date of experience: September 28, 2022
TH
Fui muito bem atendido pela Elisama…
Fui muito bem atendido pela Elisama Rodrigues.
Date of experience: September 27, 2022
HS
Me and my wife was so helpless and…
Me and my wife was so helpless and don't know how to get CVP. However, this is God's magic that I have found Michelle on the call. I have no words the way she solved our issues. I am in this BPO for a while holding very good position and I truly know and understand that Michelle should be picked up by the management and promoted. She has all qualities including patience, efficiency, excellent soft skill and well time management. She deserves best of the best. God bless her for your future endeavour.
Date of experience: September 27, 2022
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