Doesn't work properly sometimes 😕
Doesn't work properly sometimes 😕
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4.1
Great
594 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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Review summary
Lyca Mobile PT receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Top up happen automatically
Top up happen automatically . Though i already off the auto renew. This is robbery .
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O tarifário é apenas para "agarrar"…
O tarifário é apenas para "agarrar" clientes, depois tudo é complicado... O chat vitual não resolve, o atendimento telefónico demora dezenas de minutos,... Os dados são péssimos! Onde os outros operadores têm 5G a Lyca Mobile tem 2G e GPRS... Por isso, não interessa ter 20GB...50GB... porque não consegues usar... enfim, só tenho pena ter colocado a crédito 60€ na conta (para reaver o dinheiro tens de fazer requerimento e esperar pelo menos 7 dias...), senão já tinha deixado a Lyca Mobile há vários meses... Só estou à espera de gastar o dinheiro da conta para passar o número para outro operador.
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Network is very poor
Network is very poor
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Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
lycamobile.pt
All reviews
594 total • Write a review
Showing 441 - 450 of 590 reviews
PG
Shai was extremely helpful.
Shai was extremely helpful and was able to resolve my issues within 24 hours. Thank you.
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IS
Atendimento Célere
Fui atendida por Dilma Lourenço, que prestou um excelente atendimento, célere e eficaz no esclarecimento de dúvidas.
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GR
Very Nice customer service
I got my query resolved really fast. Costumer service is very good. I interacted with Shaira I'd 30203. They provided complete information and resolution.
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ec
ATENDIMENTO R[APIDO
ATENDIMENTO R[APIDO, CORDIAL E EFICIENTE DA COLABORADORA DILMA LOURENÇO.
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PB
Suporte dado no cancelamento de chip da LycaMobilie.
Olá Bom dia! Gostaria agradecer o atendimento/suporte dado em Chat por Susana Loutenço no cancelamento do meu chip da LycaMobile por motivo de mudança para o Brasil. Seu atendimento foi excelente.
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T
Problem resolved quickly and easily.
Due to a misunderstanding on my part about a bundle to which I had subscribed, I contacted customer service of Lycamobile by email. The two email responses I received from Shai (ID 30202) were polite, easy to understand, in my own language and ultimately very helpful in enabling me to understand how my subscription works; hence problem resolved quickly.
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OA
I had queries about my payment plan
I had queries about my payment plan, as I was worried that I was charged twice for the Long Term XS 6M plan. Shai, with ID number 30203 was assigned to my issue on the question of error in payment and Shai was very helpful. Not only did Shai give a timely response, but also resolved all my queries in an instant email after ensuring that I passed the verification test. This is to say thank you to Shai for being so helpful and polite in all her e-mails. She made the resolution process fast and almost instant.
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