Over a year ago
Very fast and efficient service for remote valuation. Highly recommended
Over a year ago
Having used other competitors in the past to repair and service my Tag and waited months for it to be processed and returned, I was super impressed by Luxe. I got a personal call and the service was f... See more
Don’t hesitate to use Luxe Watches if you’re thinking about getting your Rolex watch serviced. Great communication at every step of the process and considerably cheaper than going direct to the Rolex outlets. Exceeded my expectations by returning my watch within 3 weeks despite the initial estimate of 4-6 weeks. Included the bonus of a one off free valuation too.
Fantastic service, great response time.
The process worked exactly as they said it would. Be patient with the sale and they will do their very best for you. Thank you.
They repaired my father’s antique Rolex which needed a lot of work. I was a little nervous not sending it to Rolex direct but couldn’t be happier. It looks like new and far better value (& quicker). Can’t recommend highly enough.
Great watch valuation service. Speedy response with certificate. Will definitely use again,
Excellent service from George and Charlie at Luxe watches. The service and repair of my1968 Datejust was fantastic. A great company who I highly recommend !
Fast watch valuation. Easy to complete. Polite staff. Highly recommend!
Amazing service and 1st valuation is free! The staff are friendly and very knowledgeable.
It was a pleasure dealing with Charlie at Luxe watches. All the watches look fabulous and would highly recommend them to any friends and family.
Great Experience “I had an exceptional experience with Luxe Watches. From start to finish, everything exceeded my expectations. The quality of the watch was outstanding, and the attention to detail was evident in every aspect. Would highly recommended them.
Professional, friendly and knowledgeable service from Arif (and Charlie) at Luxe Watches. Would happily recommend their shop and services. Found a Rolex I’d been looking for for a while at a very competitive price. Happy customer. Thanks again.
Fantastic and speedy service. I requested a watch valuation form Luxe, I was taken away by how quick they were. Definitely a thumbs up from me for Luxe Watches!
Communication and service was great as before. Thank You
Fantastic quick turnaround on insurance valuation for my submariner. You’ll certainly have my business in future. Great service guys, thank you.
From start to finish the service has been second to none. I was constantly updated with the progress of my watch repair/service and every member of the team was helpful and so friendly. The cost of my repair was a quarter of the estimate given by a leading company in Exeter and was the deciding factor for me to use Luxe Watches. I am thrilled with the work and delighted to be wearing my Rolex once again. I would certainly recommend Luxe, and won’t go anywhere else when it comes to the ongoing care of my much loved watch.
Great company to deal with! They have completed several watch valuations for me for insurance purposes and I'd highly recommend them to anyone looking for this service. Their range of watches also looks fantastic with very reasonable prices. Thanks guys!
I sent my Cartier watch for a repair and I cannot fault the care, communication and standard of work done. Would highly recommend.
I sold my watch on consignment with the team at Luxe watches and they were very professional and did a great job of marketing the watch and selling it within a few weeks. I got a good price for it and will be sure to use them again. Thanks to the team!
Got a free valuation of my new watch for the insurance company within 2 days, their competitors charge 60-80 pounds. Really impressed and all done remotely.
Charlie was Incredibly helpful and made the full experience hassle free. Easy communication over the phone along with some photos and a video showing the watch’s condition. I’ve purchased my first Rolex here and wouldn’t want to go anywhere else! Thank you!
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Luxe Watches is a specialist retailer in the luxury watch market, offering a diverse selection of pre-owned and used timepieces from renowned brands such as Audemars Piguet and Rolex. Established in 2011, the company caters to watch enthusiasts and collectors looking for authentic luxury watches, providing a trustworthy platform for both purchasing and selling high-end timepieces. In addition to its extensive product range, Luxe Watches offers services including battery replacements, watch servicing, and a streamlined valuation tool for customers looking to sell their watches. With a commitment to authenticity and customer satisfaction, the company provides a 12-month warranty on all purchases, ensuring that clients can shop with confidence.
Luxe Watches receives overwhelmingly positive feedback from customers, highlighting exceptional service and high-quality watches. Reviewers frequently commend the staff, particularly Charlie and Arif, for their professionalism and willingness to go above and beyond to meet customer needs. Many express satisfaction with the speedy service and the seamless purchasing process, often mentioning that their desired watches were sourced quickly and accurately. However, a couple of critical reviews note concerns regarding pricing, specifically for repairs, with one customer feeling that the quoted price for a Rolex repair was excessively high compared to typical market rates. Despite this, the majority of customers appreciate the overall experience and recommend Luxe Watches for its outstanding service and luxurious offerings.
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