Over a year ago
Very fast and efficient service for remote valuation. Highly recommended
Over a year ago
Having used other competitors in the past to repair and service my Tag and waited months for it to be processed and returned, I was super impressed by Luxe. I got a personal call and the service was f... See more
Really helpful staff , excellent service you know exactly what your paying for regard having a watch serviced , always informed of anything g that needs replacing you don’t just buy a watch you look after it by regular servicing.
Top guys looked after me quickly and promptly after watch had some water ingress on holiday. They quickly solved it and got it in for a service with prompt turnover - got a nice polish to Highly recommend
Helpful assistant.
Excellent company would definitely recommend to anyone who’s looking to purchase a watch. Charlie was a great help and I will definitely be back again.
Had my Breitling battery replaced quick and easy transaction.
I had an excellent experience purchasing a Submariner from Charlie. From start to finish, he was incredibly helpful, professional, and knowledgeable. He answered all my questions with confidence and made the entire process smooth and enjoyable. I highly recommend Luxe to anyone looking to purchase a watch. Thanks again!
I’ve just received my Rolex GMT II back after a service and a clean and I’m very impressed. The first point is that it only took 5 weeks instead of the 5 months everywhere else was quoted, the watch is immaculate and Oliver Ryan went above and beyond to get it back to me for Saturday morning.
Excellent service provided by Oliver at Luxe watches. After initial IT problems Oliver managed to sort this out, and provided a written valuation for my watch within a couple of days.
I was greeted by Charlie whilst lookin in the shop window at the very nice display and was invited in to have a chat, this then led onto me putting a watch on sale or return. I felt I was treated exceptionally well without being pushed. Thank you to Charlie and Arif for time they gave me and a look at the very large range of exceptional watches they have in stock.
Charlie and Arif were great from start to finish and provided all of the information that I asked for to make the process seamless. The watch arrived discretely and promptly, Would highly recommend
I visited the shop after seeing their Facebook videos. Arif was very professional & patient - his knowledge was also exceptional. After picking the watch I'd wanted for a while, we reached an agreement and I left a happy man - Thank you!
Rang Charlie on Tuesday enquiring about a two tone sky dweller (that wasn’t on the website) and I had one on my wrist by Friday morning. Great service and easy to deal with, 100% will be using again in the future. Thanks again Charlie!
From start to finish Total professionalism from these guys Always made to feel welcome and at ease, Arif is a true gentleman and knows his stuff too, it's always a pleasure popping into this classy store in the Epping high street in Essex Totally seamless transactions, looking forward to my next visit. I can't fault my experience with Luxe watches, Highly recommended
I discovered Luxe Watches while browsing Chrono24 for a timepiece and they had the best offer available. From the start, Charlie was outstanding—patiently answering all my questions down to the smallest details via WhatsApp. Despite the shop being an hour outside London, the journey on the Tube was hassle-free. Upon arrival, Charlie’s warm welcome and seamless service made the experience even better. I left not just with a smile, but with a stunning Cartier Privé Cloche on my wrist.
Great shop with really nice guys working there. Charlie knows his stuff and I'd be glad to buy from him again
Very fast and efficient service for remote valuation. Highly recommended
Great experience with Luxe Watches. Excellent communication and watch exactly as described. Highly recommend.
Having used other competitors in the past to repair and service my Tag and waited months for it to be processed and returned, I was super impressed by Luxe. I got a personal call and the service was friendly, fast and good value. Highly recommend.
Bought my watch at Luxe Watches, excellent & personalised service. Charlie sent photos on WhatsApp, sized the watch prior to delivery. Delivery prompt and arrived as agreed. Will definitely go back again, thank you
First class service. Professional, prompt and polite. I would not hesitate to recommend Luxe for any aspect of watch care.
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Luxe Watches is a specialist retailer in the luxury watch market, offering a diverse selection of pre-owned and used timepieces from renowned brands such as Audemars Piguet and Rolex. Established in 2011, the company caters to watch enthusiasts and collectors looking for authentic luxury watches, providing a trustworthy platform for both purchasing and selling high-end timepieces. In addition to its extensive product range, Luxe Watches offers services including battery replacements, watch servicing, and a streamlined valuation tool for customers looking to sell their watches. With a commitment to authenticity and customer satisfaction, the company provides a 12-month warranty on all purchases, ensuring that clients can shop with confidence.
Luxe Watches receives overwhelmingly positive feedback from customers, highlighting exceptional service and high-quality watches. Reviewers frequently commend the staff, particularly Charlie and Arif, for their professionalism and willingness to go above and beyond to meet customer needs. Many express satisfaction with the speedy service and the seamless purchasing process, often mentioning that their desired watches were sourced quickly and accurately. However, a couple of critical reviews note concerns regarding pricing, specifically for repairs, with one customer feeling that the quoted price for a Rolex repair was excessively high compared to typical market rates. Despite this, the majority of customers appreciate the overall experience and recommend Luxe Watches for its outstanding service and luxurious offerings.
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