Lunarcat Company is a specialized Japanese proxy service that facilitates access to a wide range of products from Japan, particularly for international customers. The company's services include purchasing items from online marketplaces like Mercari, as well as assisting with offline purchases that may not be supported by other services. Lunarcat also offers domestic delivery within Japan and caters to niche markets, such as airsoft enthusiasts looking to buy guns and parts. The target market for Lunarcat primarily consists of international shoppers who seek unique Japanese products and require reliable shipping solutions. With a focus on customer satisfaction, Lunarcat emphasizes strong buyer protection policies and efficient order processing, allowing customers to communicate directly with service representatives for a streamlined experience. Through its commitment to quality service, Lunarcat aims to make Japanese shopping and forwarding accessible and convenient for consumers around the globe.
Reviewers consistently praise Lunarcat Company for its exceptional service and support, highlighting the company's responsiveness and helpfulness throughout the shipping process. Many customers express gratitude for the patience and thoroughness of the staff, especially those new to shipping logistics.
The reasonable rates and quick processing times further enhance the positive experience, with several users noting how efficiently their items were handled and shipped. Consumers appreciate the clear communication and guidance provided, which makes the entire transaction seamless. Additionally, Lunarcat's ability to navigate complex shipping situations, such as customs issues, is frequently commended. Overall, the reviews reflect a strong sentiment of satisfaction and trust in Lunarcat Company’s services.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jan 2026.
| Month | Average | Reviews |
|---|---|---|
| Aug 25 | 5.0 | 8 |
| Sep 25 | 5.0 | 14 |
| Oct 25 | 5.0 | 4 |
| Nov 25 | 5.0 | 15 |
| Dec 25 | 5.0 | 6 |
| Jan 26 | 5.0 | 13 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Amazing customer support For I who is new to all the shipping stuff, They were incredibly patient and very helpful,...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Transportation & Logistics.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 5.0 out of 5 (good) | 67 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | 60 |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.2 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | 1.2 out of 5 (poor) | 1.4 out of 5 (poor) | — | 1,000 |
Bottom line: Lunarcat Company is #1 of 5 on overall rating in this group.
60 reviews of Lunarcat Company. Filter by what matters to you.
Very friendly seller! Super fast responses every time, and always accommodating! The rates were reasonable, and the shipping was incredibly fast. I couldn't have asked for a better experience. I'll definitely be reaching out to this seller for future services.
Reasonable fees and transparent process for Japan personal shopper service.
I’ve had a discussion about the item I was particularly interested in. Very patience and was kind enough to keep me updated about from time to time. Best experience I’ve had so far considering it was my first time using their service. I fully recommend it. Thank you!
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Excelente servicio, atención y ayuda en todo momento. Me ayudaron con compras especificas en Japón y siempre con la mejor comunicación, al final el paquete con mis artículos llego en perfectas condiciones. Muy confiable el servicio.
Great in-person shopping service! I was honestly a bit skeptical at first as this was my first time using an in-person shopping service. Lunarcat was quick to reply to messages and provided updates each step of the process, including photos on-site so I could choose in real time. This was very reassuring and helped the process go smoothly. They will definitely become my go-to proxy for shopping in Japan!
I had a request for an in-person only item, and Lunarcat helped complete the service! They were super clear on the order details, the item was bought in great time and the item arrived in perfect condition. I would definitely work with them again in the future!
Great service! Affordable and trustworthy, will definitely buy from Lunar cat again!
Needed a service to do some in person shopping in Tokyo. Lunar Cat had a swifty response, their service catered to all my needs while providing full details through out the whole process. Items arrived in excellent condition and had extra discount for a large order. Thank you!
Lunarcat was friendly in chat and helped me order a few plushies at the Good Smile Store popup in Shibuya. I cannot be thankful and grateful enough as it was very difficult to get these plushies unless you are already in Japan. Again, thank you so much Lunarcat!
LunarCat was an absolute pleasure to work with! They answered all my questions, took the time to work with sellers on offers and communicated very well throughout the entire process. They’ve been such a great resource that I’ve used them for numerous purchases and have never had a problem! Looking forward to using them more in the future!
The service was really fast and high quality, and the price was great too. The seller kept me informed throughout the whole process, shared the tracking number, and the communication was absolutely perfect. A very smooth and positive experience from start to finish – highly recommend!
I had a great experience using Lunarcat, especially with Mercari bid items. I found a figure I wanted, and it wasn't available anywhere else besides the bidding section on Mercari, which Lunarcat helped me purchase. They communicated their fees well and took photos of the item I ordered to make sure it was acceptable. It was then shipped and arrived in good time too. I appreciate their help with my proxy needs
LunarCat has been my go-to proxy for all Japanese goods. I’m a doll collector located in the US, with most of my collection coming from Japan, and one of the issues I’ve run into over the years is that local artists tend to only sell within a certain radius of their prefecture. I’ve used multiple proxy websites, which are decent, but none comes close to the responsiveness and personal touch of LunarCat. Communication is always fantastic, the website is easy to use, and they are one of the only proxys able to handle Mercari bids. I’ve bought many high-price items through LunarCat and everything is ordered and shipped quickly, with excellent package padding/ protection. It can be nerve-racking to use a new buying service, but I can confidently say you’re in good hands using LunarCat. Easy website navigation, there’s a record of all your orders, and you can pay with PayPal. 10/10
Lunarcat Company is a specialized Japanese proxy service that facilitates access to a wide range of products from Japan, particularly for international customers. The company's services include purchasing items from online marketplaces like Mercari, as well as assisting with offline purchases that may not be supported by other services. Lunarcat also offers domestic delivery within Japan and caters to niche markets, such as airsoft enthusiasts looking to buy guns and parts. The target market for Lunarcat primarily consists of international shoppers who seek unique Japanese products and require reliable shipping solutions. With a focus on customer satisfaction, Lunarcat emphasizes strong buyer protection policies and efficient order processing, allowing customers to communicate directly with service representatives for a streamlined experience. Through its commitment to quality service, Lunarcat aims to make Japanese shopping and forwarding accessible and convenient for consumers around the globe.
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