Lunarcat Company is a specialized Japanese proxy service that facilitates access to a wide range of products from Japan, particularly for international customers. The company's services include purchasing items from online marketplaces like Mercari, as well as assisting with offline purchases that may not be supported by other services. Lunarcat also offers domestic delivery within Japan and caters to niche markets, such as airsoft enthusiasts looking to buy guns and parts. The target market for Lunarcat primarily consists of international shoppers who seek unique Japanese products and require reliable shipping solutions. With a focus on customer satisfaction, Lunarcat emphasizes strong buyer protection policies and efficient order processing, allowing customers to communicate directly with service representatives for a streamlined experience. Through its commitment to quality service, Lunarcat aims to make Japanese shopping and forwarding accessible and convenient for consumers around the globe.
Reviewers consistently praise Lunarcat Company for its exceptional service and support, highlighting the company's responsiveness and helpfulness throughout the shipping process. Many customers express gratitude for the patience and thoroughness of the staff, especially those new to shipping logistics.
The reasonable rates and quick processing times further enhance the positive experience, with several users noting how efficiently their items were handled and shipped. Consumers appreciate the clear communication and guidance provided, which makes the entire transaction seamless. Additionally, Lunarcat's ability to navigate complex shipping situations, such as customs issues, is frequently commended. Overall, the reviews reflect a strong sentiment of satisfaction and trust in Lunarcat Company’s services.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jan 2026.
| Month | Average | Reviews |
|---|---|---|
| Aug 25 | 5.0 | 8 |
| Sep 25 | 5.0 | 14 |
| Oct 25 | 5.0 | 4 |
| Nov 25 | 5.0 | 15 |
| Dec 25 | 5.0 | 6 |
| Jan 26 | 5.0 | 13 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Amazing customer support For I who is new to all the shipping stuff, They were incredibly patient and very helpful,...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Transportation & Logistics.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 5.0 out of 5 (good) | 67 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | 60 |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.2 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | 1.2 out of 5 (poor) | 1.4 out of 5 (poor) | — | 1,000 |
Bottom line: Lunarcat Company is #1 of 5 on overall rating in this group.
60 reviews of Lunarcat Company. Filter by what matters to you.
I have purchased many items using Lunarcat, all times shipped nicely and quickly. They are incredibly flexible and will listen to all your questions and concerns and will respond quickly to resolve issues and make anything work for you!
I was looking around for a proxy service that could buy items from Japanese auctions and ship them to me in Europe. I was very surprised when i found out that all proxy services would decline buying and shipping airsoft guns and by looking around on the internet i stumbled on Lunarcat and they were clear about the fact they were specialized in buying and shipping items that other proxy services wouldn't dare touch (including airsofts). Site is very easy to use, you simply have to find the product you want, put the link (and maximum bid you can put for the auction) then they will purchase it or put your bid for it. Customer support is very good and i insist on this part, VERY GOOD. I had multiple questions about throughout the whole process and they always were there to answer to me about potential issues with shipping and such, they collected my 3 items i asked for them to put and ship them together, received them straight from Japan not even 3 days after (the whole process took 13 days, from registering to receiving the products). If you need to use their services you will really not regret it. Top level service all accross
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I’ve had an amazing experience ordering through LunarCat Korea! Their communication was always prompt, clear, and incredibly polite. They updated me every step of the way — payment confirmation, shipping timing, and tracking details. My package arrived safely and perfectly packed, and everything matched exactly what I ordered. They even checked on the previous shipment to make sure it arrived safely, which I really appreciated. Truly a trustworthy and professional Korean proxy. I’ll absolutely be using LunarCat Korea again.
I had a great experience with Lunarcat. The communication was excellent, and they were very responsive to my requests. Highly recommended.
I had an amazing experience and would 100% recommend this company to others looking to purchase from Japan.
lunarcat company was very communicative and very professional with my order. It was an event order from Osaka and they were always updating me on the process and answered all my inquiries , being very patient. The package and one item had a bit of an issue when it arrived. After contacting them , they provided me with compensation and were very professional about everything. I highly recommend lunarcat company’s services and would be more careful with my choice of shipping in the future as I had not done my prior research.
Great Experience using Lunarcat as my jp proxy!! This was my first time using this proxy, and everything went really smoothly! Communication was fast and clear, and the fees are very reasonable — perfect for someone like me who prefers purchasing from mercari Their in-person shopping service is also super competitive, honestly the lowest I’ve seen so far. Lunar also go the extra mile to help keep tabs on the shipping/delivery status (I had a personal issue with the delivery and lunar was aware of it as they track the status personally , think most proxy doesn’t do this? ) Really happy with the experience and would definitely use them again!
Lunar Cat provided excellent purchasing services and smooth customs and international shipping from Japan to the UK. I will use their services again for sourcing products from Japan. Despite their website undergoing troubleshooting of the shipping page at the time of ordering their email communication was prompt and my order was dispatched with no delay.
I enlisted Lunar Cat's help for buying items from Korea and shipping them to France. Lunar Cat provided quick, responsive service and was completely open regarding logistics and pricing. The items arrived safely and was well-packaged. I highly recommend them and would gladly use their services again if the opportunity arises. Thank you!
Bought multiple items from multiple online sites, and had them delivered domestically. Website was easy to navigate and updates were given through email as well. For any queries and problems I had, Lunarcat was very quick to respond and efficient in their services. I had my items combined into 1 parcel by Lunarcat and it came well-packed. Will definitely use their services again.
Lunarcat was an absolute pleasure to work with. During my talks with them about my case they displayed a high degree of knowledge in the field of both international shipping and model firearms. They were very patient with me while getting my paperwork in order and offered me help and advice at every turn. Lunarcat transformed a stressful experience of importing a collectors item into a comfortable one, I cannot recommend their services higher.
Lunar Cat was absolutely a pleasure to work with! I used their services to purchase many items at an event in Korea. They were so friendly, helpful, kind, and patient with me. They were more than willing to help me with quite a few extra requests/wants, and they were just absolutely amazing! I absolutely recommend Lunar Cat for all of your Korean proxy needs, and I will definitely be using Lunar Cat's services again!
Lunar Cat helps people buy from Japan. Although there are many proxy services available, Lunar Cat offers unique options that others don't—most notably, the ability to pick up items in person. Additionally, Lunar Cat listened carefully to my requests about how to handle and pack the item I wanted to purchase, and all instructions were followed exactly. Their assistance and responses were always kind and helpful. They also showed genuine concern for the status of my package and guided me through some questions I had about Customs in my country. In the end, everything went smoothly.
10/10. Clear, upfront and honest communication. I found Lunar Cat on reddit and I can definitely say that I 100% recommend them. They answered all of my questions and used wise or PayPal so I felt comfortable with payment. Super thankful I found them and I absolutely recommend!!!
Lunarcat Company is a specialized Japanese proxy service that facilitates access to a wide range of products from Japan, particularly for international customers. The company's services include purchasing items from online marketplaces like Mercari, as well as assisting with offline purchases that may not be supported by other services. Lunarcat also offers domestic delivery within Japan and caters to niche markets, such as airsoft enthusiasts looking to buy guns and parts. The target market for Lunarcat primarily consists of international shoppers who seek unique Japanese products and require reliable shipping solutions. With a focus on customer satisfaction, Lunarcat emphasizes strong buyer protection policies and efficient order processing, allowing customers to communicate directly with service representatives for a streamlined experience. Through its commitment to quality service, Lunarcat aims to make Japanese shopping and forwarding accessible and convenient for consumers around the globe.
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