Lumos Fiber Reviews

Working from home requires reliable internet and Lumos delivers. Video calls are crystal clear and file uploads that used to take hours now finish in minutes.

After years of dealing with cable internet dropping out constantly, Lumos Fiber has been a game changer. Haven't had a single outage in 8 months. The consistency is what impressed me most.

The fiber connection itself is great - fast and reliable. However, I've had some confusion with billing statements that took several calls to sort out. The actual internet service gets 5 stars, but the billing department needs work.

The fiber connection is rock solid and fast. Price point is higher than some competitors, but you get what you pay for. Installation took longer than expected due to some infrastructure issues in our area, but the end result is great.

Our office has been using Lumos Fiber for over a year now. Upload and download speeds are exactly as advertised, which is crucial for our video conferencing and large file transfers. The service has been very stable with minimal downtime.

We run a small marketing agency and need reliable internet for client work. Lumos Fiber handles our bandwidth needs well, though the monthly cost is on the higher side. The uptime has been impressive - maybe one brief outage in the past year.

Switched to Lumos Fiber six months ago and couldn't be happier. The internet speeds are consistently fast, even during peak hours. Installation was professional and the technician explained everything clearly. Only minor complaint is that customer service wait times can be a bit long, but the quality of service makes up for it.

The service works fine and speeds are good, but I feel like I'm paying a premium without getting premium support. Had to wait on hold for 45 minutes just to ask a simple billing question. The internet itself is reliable, just wish the customer service matched the price point.

Upgraded from DSL and the difference is night and day. Download speeds are incredible and uploads are finally fast enough for cloud backups. Installation was smooth and professional.

The internet speed is fantastic when it works properly. However, we've had a few service interruptions that took longer to resolve than I'd like. The technical support team is knowledgeable but sometimes hard to reach. Overall decent service but room for improvement in customer support responsiveness.

Had some complications during installation that delayed setup by two weeks. Once everything was running though, the service has been excellent. Speeds are as promised and very consistent throughout the day.

No more buffering during video calls or streaming. The fiber connection handles multiple devices without any slowdown. Setup was straightforward and the technician was punctual and professional.