Lube Mobile Reviews

The worst service I have had in my life, they tried to steal my money by asking me for a lot more money compared to the estimate made online, when the service I had booked was easy: I made the estimate (with great difficulty because they gave me a quote wrong 3 times by simulating a discounted quote that wasn't real) to replace the starter motor of my car, the mechanic came to my address without a replacement, simulating an inspection, telling me that he didn't know what the problem was. Then he told me that the problem was the starter motor, (boy obviously I had booked to replace it!) He didn't have the spare part with him and he gave me a different quote, really expensive, compared to the original. Results I waste my time with them, I miss an appointment because they couldn't fix my car, who will pay for this? Thank you for your best service! Ps I can try all this, I have emails, quotes and I booked 5 days before requesting the service! Shameful!

Do Not Trust! Had a service a few months ago by Lube Mobile, was told I was due for new brake pads soon, so I booked another call out to get them replaced. Mechanic came and was rude from the get go. was short with me when I didn't know exactly which brake pads needed replacing. so he for some reason had to take my car down the road and out of sight to have a look. FIRST RED FLAG. he then came back with a very big attitude telling me the car is rusty and disgusting and he isn’t touching the brake pads and that I needed all new rotors instead and quoted me more than $1500! to which I was confused as the mechanic I had out less than a month earlier from the same company, never mentioned anything about my rotors being worn. and he was there changing my starter motor and removed all my wheels and did an inspection and alignment. I decided to reach out to some other mechanics as I was feeling extremely weary! I got a quote elsewhere to replace all my rotors and they quoted me LESS than $600. I have used lube mobile for years and certainly won’t be using or recommending them ever again. You hear enough stories of mechanics ripping off woman and as if that doesn’t make you weary enough. You then get treated like crap by a large mechanic chain, what a way to restore your faith in this trade.

I was stranded on the roadside in Geebung this morning and got absolutely no help from my insurance roadside assistance, nor RACQ. I contacted Lube Mobile and was told there would be a mechanic with me within the hour. I just assumed this was lip service and settled in for hours of waiting. But, nope....Steven was there within 5 MINUTES!!! And then he proved to be friendly, professional, knowledgeable and helped me out of a very stressful situation. I can not thank him enough and have already been singing the praises of Lube Mobile and Steven to anyone I know. Steven you completely turned around my very crappy morning so thank you so much!

Never turned up or left message as to why. Job number B1808378. Waited all afternoon for a booked time of 2pm to 4pm. Rang them next morning told that a manager would ring me. Have not heard back yet

Had my car for 6 months. Returned to me 3 times, but was leaking oil, car low on power and even worse, came back with dinted, scratched and chipped panels. All after I payed to have the engine reconditioned. Do not risk your car with them.

Kane came out this morning to have a look at my car. Kane quickly found the problem and resolution. He was open and honest about the cost and what needed to be done to get me back on the roads. I’m happy to have my car working again and will definitely be calling back and asking for Kane when I need a service :)

Andy is friendly and highly professional. He’s one of two Andy’s from Lube Mobile who I have as my regular mechanics. Money’s a bit tight right now and it’s so appreciated how up front they are about arrival time to where YOU are, estimates, flexibility, access to most things they require and cost. Andy(s) listen, unlike some so-called reputable mechanics. 10/10 LubeMobile!!

My car had a noise in the engine so I arranged a service. On arrival, the mechanic turned the car on and said he would assess what’s happening. He proceeded to do the service and charged me over $300. Following the service the malfunction indicator light appeared on dashboard and second mechanic investigated 5 days later. It took him no more than 5 minutes to determine I need to replace the engine. So i am at a loss as to why the other mechanic wasn’t able to make the same assessment and effectively waste a few hundred dollars

Chris D came out the very next day after I reported an issue. He was thorough and gave me a quick and honest diagnosis and quote. Great service.

Hats off to Thomas and Angus(Van V43) from Wangara. Thomas was very knowledgeable and physically showed me the issues with my car and explained in detail how these issues can be resolved. I would definitely recommend Lubemobile to family and friends.

Joel Van w28 was on time and very professional the way he completed his work Very knowledgeable mechanic

Lube mobile came out to try and diagnose my car. Paid for diagnostic scan to be done and then told no codes came up. Also told catalytic converter was clear and not blocked. I was advised that my cam phasers needed further investigation at a cost of around $3k. At that point my car sat idle for a little while whilst I contemplated my next move and also having to attend cancer appointments. During this time I had a nagging urge to send it to someone else. So my car went to a garage via tow truck. There this mechanic ran diagnostics also and found 13 codes had come up for my car. After further investigation he found the catalytic converter to be blocked after replacement of part (lube mobile said was fine) my car is now back working and on the road. I contacted lube mobile and ended up speaking with Sean that very politely told me it was my fault for not allowing them to investigate further. Then I pointed out they had already looked at part and said it was ok. And their next step would have cost me $3k+ and wouldn’t fix my car. Sean politely told me they would have found problem eventually at my expense. I also pointed out I was told my best option was to get a complete new engine. Again would not of fixed problem. But would have put this already struggling cancer patient further behind. Glad I went with my gut instinct and went with another mechanic. He was able to fix my car cheaper than what lube mobiles next step of investigation of cam phasers would have been plus what other invesgations they would have come up with at my expense. Thank you again lube mobile for taking my money not diagnosing. Would I recommend. Highly NO. Not unless you want to waste your money.

I had new tyres put on my caravan by the mobile tyre service of Lube Mobile. After fitment the van was stored in its carport at home. A few days ago I hooked up my van and saw two sets of weights (as used in balancing) lying on the ground. I wrote 2 emails about it to the company and got zero response. A phone call did not help either as the person told me to write an email?? Very poor aftersales response. Never again!

My regular mechanic is on holidays and my car had broken down so I called Lube Mobile for help and they sent me Ray. He was very knowledgeable, diagnosed the issue promptly, then repaired, replaced and serviced in a far shorter time than I thought. And the cost was about what we expected, so no nasty surprises.

I've just finished dealing with a girl called Lesley over the online chat. In a very short time she had me booked with an excellent mobile repair in an amazing time frame. The price is second to none that I could find having sourced quotes all morning. So a big thankyou to Lesley and the team for acting so efficiently and effectively to overcome my issue.

I am writing to express my dissatisfaction with the recent service provided for my vehicle. Although the mechanic identified the key issue during the inspection, I was still unable to start the car after the service. This situation led me to discover that the battery was flat, despite the service invoice indicating that the battery life was still good. This oversight has caused me to incur additional expenses and waste valuable time in resolving the actual issue. Please advise what action will be taken by lube mobile to ensure reliable service in the future and to compensate the loss of my time & additional cost incurred.

Nathan was an outstanding mechanic and very trustworthy bloke, I’ll call him from now on to fix any future issues with my car, blokes like that give the company a good name. Price was as expected for the problem I had.

I booked a mechanic on-line which was very straightforward. He text telling me he was was 10 min away and arrived on time. The mechanic named Aaron was friendly and very efficient. I'll definitely recommend him to friends and family. My Subaru now runs like a dream.

On the 25/06/2024 I had an mechanic from lube mobile come to fix my mitsubishi triton 2018 as the PDF and engine light was on and the car was in limp mod i need lube mobile to look at it they replaced a intercooler hose and then do a clean on the DPF but there chemicals they use would do anything well thats what the mechanic(Philip) told me and then had to do a DPF regeneration the mechanic send that he had tried to force a regen buy resetting the setting but but still dont work the car was still in limp mode and the mechanic told me that i need to buy a new PDF filter that was about $4000 after they had apparently done all the following the car wasnt fixed Diesel intake sys Egr decarb 1-$85.44 intake fuel system cleaner -$18.20 engine oil 8.4lts -$193.45 waste management levy -$12.12 sump plug washer-$2.81 van supplies and consumables-$11.16 oil filter -$28.76 engine oil again ? -$46.66 intercooler hose-$253.96 labour cost -$393.89 GST-$104.55 Total cost $1150 and car still not fixed so after all that i call a local mechanic told them what was wrong and showed them the work that has already been done and the car was still in limp mode and apparently needed a new PDF they advised me not to buy a new PDF filter as that will not be the problem so i booked the car in for today the 22/07/2024 the local mechanic and what they had found is that the lube mobile mechanic did not reset all the setting to do the regeneration so they finished what lube mobile was pay to do and cost me extra $304 so i will not recommend using this company and will never use them again what a JOKE NOT HAPPY and i will be taking this further

Van S36 by Morgan McConnell was on time , efficient , knowledgeable and very helpful in a difficult time . If I could give 6 stars I would , well done Morgan