Lube Mobile Reviews

DO NOT USE I have given them so many changes and used them for ages due to convenience only as I work from home they rip you off every time today I have had enough every time they quote you a general service $420 you will never only pay this always over a grand then trying to scam stuff I’ve never heard of when questioned they say it’s a preventative thing I don’t have to do it so already at a grand but still have to get my back tyres done elsewhere as they charge double to replace tyres and it’s funny how the cheaper tyres are not available the second cheapest only so service plus spark plugs and filter a grand what a joke will never use them again

We were very upset to see not one, but two flat tyres this morning! However, a call to Lube Mobile and the very efficient Alexa organised for Dean to arrive in under two hours. Dean was very professional. It was clear he knew his job inside out and fixed both punctures in no time at all. He also didn't make me feel like a 'know nothing' customer. We have no problem recommending Lube Mobile's Tyre fix service, and Dean in particular to anyone who finds themselves in a similar situation.

Joseph W11 arrived on time. Listened to my problem and looked into it, gave me a quote. Then got to work. Very quickly finished, suggested a couple of points for potential problems. Explained he had scanned the engine and checked flows and pressures appeared ok now. I was very pleased with Josephs knowledge of the problem and the time taken for the repair. I could not be happier More than happy to recommend. Booked the job one day, completed the next day... Try that with other mechanical repair workshops. 5 Stars

I booked a pre-inspection for a used car I was buying. The car was being sold without a roadworthy, so I booked this specifically to get an extensive list of things that I'll need to fix to get the roady. Considering that I was paying $300, the service I got was abhorrent. Your mechanic told me there were only 2 issues with the car - the brakes need to be replaced and the headlights need to polished. That's it. Otherwise it would pass just fine. Apon taking it to a mechanic to get the roadworthy inspection done though, we were told that there are a magnitude more problems with the vehicle than your staff member ever mentioned. Let alone the fact that the brakes are just fine and had recently been replaced. Such a waste of the money and time these guys.

I recently used Lube Mobile for a repair, and while there were quite a few issues along the way, Alan's dedication and tireless effort ensured that everything was sorted in the end. He worked through every challenge with professionalism and persistence, making sure the job was done right. It wasn’t the smoothest process, but Alan’s commitment to problem-solving and seeing things through made all the difference. I truly appreciate the effort he put in and would recommend Lube Mobile, especially if you get a mechanic as dedicated as Alan. Thanks again!

I went to Lube mobile for help for an oil leak and standard service. I was informed the service couldn't be done for at least a month, but he fixed the oil leak. Five weeks later, the oil leak was back and a new mechanic was sent to fix the issue. He advised me what the original bloke did was all wrong, and was surprised the service wasn't done there and then the month prior. He then couldn't repair the oil leak because the initial mechanic had tightened the screw so hard (he advised this should never be done) that he couldn't undo it, and left me with no car for a few days. This bloke also had a rolled cigarette while determining how to move forward inside the car park. After 3 days no car, the original guy came back (had to collect my keys from the office because I do not work from home) and go attend the car. It was fixed but not without informing me I needed $1500 worth of repair. Just bad service.

I called Lube Mobile and told them I had a diesel leak. They gave my problem priority and I had an 8am appointment the following morning. I got several updates from the mechanic, Eduardo as he progressed to my home. Arrival was exactly on time. I found Eduardo to be very personable and attentive to the description of the problem. It did not take very long and the problem was identified as one of two possible causes. I was recommended for the cheaper fix rather than the more expensive one. This advice was intensely discussed between Eduardo and the head engineer. They were very confident that the cheaper fix would sort things out. Eduardo left briefly to find the parts and the repair was done quickly and cleanly, with no mess on my driveway. Eduardo then did a quick scan of my system to see whether there was anything else that needed urgent attention. Overall this was a textbook delivery of service at what I thought to be a reasonable price. Thanks Eduardo and Lube Mobile.

Jeffrey came down to service my car and was able to fix a problem I have had for years that other mechanics could not see. He came right on time and the communication exchanged was great! He made my experience with lube mobile amazing!

Joseph - Van W11 - highly recommend, personable, professional, he went above and beyond to help us out with our car issues, organising another available mechanic to fix our car as he was unable too. Followed up with a courtesy to us to make sure our car issue was done and to make sure we were happy with the other mechanic. Now that is service. Very informative with knowledge on our that we do not know about. Do yourself a favour and request Joseph Van W11 - you will not be disappointed.

Wow, got mobile service within 2 hours of requesting. Alex was a very charming young man, prompt, efficient and friendly. Fixed all my lights at very reasonable price. Highly recommend. I am in WA

Excellent service and trustworthy. Morgan the mechanic was professional, polite and turned up on time. When identifying the problem left by bad workmanship from another car servicing business he communicated the issue clearly and showed the part. He took pride in his work, provided brilliant service with his mechanical knowledge. Highly satisfied with his work and will most certainly be using his services again. Lucky we found a trustworthy great mechanic.

These guys provide service you just don’t see or hear about much any more. Amazing!! Made the call and mechanic out within 2 hours. Friendly, reliable and honest!!

Rang up to get a diagnosis for my car misfiring. They diagnosed it, but after I told the mechanic not to go ahead with the repairs, he went to Repco, rang me again, and I said again don't go ahead with the repairs. I didn't think he understood no for a answer, so I rang the office and told them he didn't understand and asked them to tell him not to go through with the it. I also texted an office number telling them not to go through with the repairs. But they went through with it anyway. Because I was holding back the payment while I was disputing the invoice, they held the key for the car and feels like it was on the borderline of stealing or holding me hostage. Originally they wanted to charge about $1500 but then they tried to charge to around $700 because I told them to remove a part that I didn't even need, but then decided that they would charge $450 which I paid for so I could get my car back since I needed it desperately. Do not trust this company

I had a leak in my car, just before I needed to drive interstate. I called a number of Service centres none of who could fit me in with short notice. Some, on hearing it was a leak didn't want to look at it. I spoke to lube mobile and told them what my problem was and they said they could help me with that. A service technician, John, came to my house in his van. It took a short while to work out exactly how the water was getting into car and under the dashboard. He made a call and worked it out with somebody on the phone. John was friendly, remained cool when trying to solve the problem, even when it first it was hard to diagnose. The cost was entirely reasonable, and was less than I expected to pay at a service garage. I'm glad I called them. I will use them again.

Total rip off. Lube thornbury didn't do service and charged call out fee and on invoice it says customer decided to not go ahead with servicing car. What a lie when I didn't made any request it was the mechanic who decided. I wouldn't recommend lube at all.

Thank you for excellent service. I had urgent need for repair and phone booking so convenient - repairer phoned to confirm attendance time...Damien attended with sidekick and both very professional, helpful. Fault found promptly, spare part sourced & delivered quickly all repairs done and extra services done...very impressed with speed. Car working again and would definitely recommend.

Adem did a great job diagnosing an overheating problem and taught me a lot about what to look out for if anything similar occurs in the future. This was after the dealer blindly replaced a part that was not faulty. With what I have now learned I believe that it was easy to determine that the part they replaced was in working order. They made no attempt to check for themselves and only went on the diagnosis given after a quick roadside check by NRMA. Adem rapidly diagnosed the problem and then ordered the new thermostat (from Ford based on my request) and sorted out the issue without any fuss. I would definitely recommend LubeMobile based on my experience.

My first time using Lube Mobile,Joshua (Mobile Code -G102) the Mechanic who attended my car was professional and respectful he explained everything including what cost I was in for, did everything necessary required including obtaining a new battery,along with other items and preventative mesures as required and a pink slip and a discount which was very much appreciated I would recommend him.Also like to add Receptionist Cerlinda who took the time out to fulfil my enquiry regarding feedback.

Sam did an awesome job servicing my vehicle, he was polite, professional and explained everything I needed to know. This is my 2nd service with Lube Mobile, recommend highly, would definitely use again

Requested a four wheel drive service and quoted $98.00. I received a FWD vehicle service which cost $1100.00. I'm not complaining as my vehicle needed what was done but understanding what a FWD service and what a FWD vehicle service is are two different things.