Lube Mobile Reviews

Hi Kat Kat, We're truly sorry to hear about your experience, and we appreciate you bringing this to our attention. This is absolutely not the level of service we aim to provide, and we understand how frustrating and costly this situation has been for you. We’d really like the opportunity to speak with you directly so we can fully understand what happened and work toward a resolution. Please reach out to us directly and mention this review when you do. Kind Regards, Lube Mobile NEVER GOT CALL BACK GOING COST ME $1000 TO FIX BEING ON DISABILITY WITH WALKER NO HELP GUY BROKE MY BOOT IT OPENED THEN HE PUT BOOT LOCK IN AND NOW IT DON'T OPEN SO FAR IT COST ME $500 FOR PARTS NOW TO GET FIXED GOING COST ME $580 SO AM FILLING A CONSUMER AFFAIRS COMPLAINT AS NOT HAD ANYTHING RESOLVED

Lube Mobile is definitely one of the best and fastest car services. Mr. Kin was the mechanic in charge of my car issues, specifically with the brake noise and lack of stability; honestly, it has been excellent service. I explained to Mr. Kin the matter, and he ran a diagnostic and addressed the problem on the same day. He even checks the fluids and is informed about the pads' life. I truly respect when people take their job seriously and help others understand clearly the parts that were fixed and why. In general, it is a friendly and kind experience. The fact that the services arrive at your home allows you to focus on other activities, and even better, the unit can be tracked while waiting for their arrival. I strongly recommend the services, but especially Mr. Kin, Unit 14, without hesitation.

I have used Lubemobile a few times to get my cars serviced never too impressed but this time it was next level unprofessionalism. The mechanic Lukas was extremely unprofessional. Did not inform what’s going to happen, took off everything, air filter, cabin filter, all 4 tyres. And then said I have to go and get the oil and filter and I was so shocked, you have a huge van that you drag all day and you don’t carry oil and filter. And from this point he started becoming super rude. He abused me in his native language, (deliberately talking to me in a European language that I don’t understand definitely means they weren’t good words). From the start anyway he was on the tablet, don’t know what he was looking for. I can’t figure out how hard it is to get a standard service done. I contacted the manager that the whole point of using Lube Mobile was to save time, if he is going to block my car for hours what the point. I asked them to put my car back together and leave. NEVER EVER going to use Lube Mobile again.

Very happy Lube Mobile and the work from Joel W28, was very knowledgeable and found several issues with my car and addressed them on the same day. Car feels a lot better to drive on the road afterwards.

DO NOT USE LUBE MOBIL Last week i had trouble with my car, the electric brake just would not release, i rang NRMA ROADSIDE, he said i would need a mobil mechanic- so i rang LUBE MOBIL he tried to tell me that I needed new brake callipers and the total cost for it to be done at my residence , was $3500 ! When i told him , no thanks , he left and I rang NRMA roadside, again, another NRMA patrolman came out and he managed to release the brake. He then drove car down driveway and parked in front of house, we then organized a tow truck to my mechanic. After going over my car completely, He assured me that it was NOT the callipers, all that was needed was a new switch /button for the electric park brake . The car has been fixed now and i havent had any problems at all . Cost $600 , thanks to my mechanic . Lube mobil is a scam, i think that the so called mechanic that came to me was thinking - oh a woman- she doesnt know anything - he even tried to get me to pay with Afterpay

Supplied and fitted starter motor. Great communication, prompt service and a good price. Highly recommend

Called Lube Mobile, and they came by the next morning to help determine that my car battery was dead. They were absolutely lovely—quick, professional, and very easy to deal with. They were able to replace the battery on the spot, which was a huge relief. That said, the service was definitely on the more expensive side. It cost me $630 in total, which included the new battery, callout fee, and installation. Ideally, I would have expected to pay somewhere between $400–$450 for the same service. Being heavily pregnant, I needed the issue fixed quickly and reliably, so I went ahead with the price knowing exactly what I was agreeing to. In the end, it wasn’t a terrible deal given the convenience and service quality. I would recommend them for their professionalism and prompt response—just keep in mind that it may cost a bit more than expected.

Very satisfied with the services and work provided by Mohit to both of my vehicles. Will definitely be sticking with him in the future for any car troubles.

Waqa came out to take a look at my vehicle today and was punctual and honest about the situation. I was happy with the service that was provided. He was a knowledgeable mechanic which was reassuring.

Ok so contacted this Mob after seeing a van in my area to do an oil and filter service on my motorhome. . Guy says yes we can do in 2 hour (it was a Friday). We will drop by check the details of the filter then go buy it at our suppliers. I offered to go and get the parts but they refused. Around the time they were due I get a call from them saying sorry our suppliers do not have the oil nor the filter for your vehicle. So to be clear they said they had to confirm then the decide they knew exactly what was needed with out viewing. Totally wasted my day. Anyway gets another call saying they can do it 7.30 Monday morning . So where you getting the oil and filter if your suppliers do not have it.... Silence told to keep their $400 oil and filter change will risk it myself No need to understand what happened. I will tell you for free. Your company could not lie down with out getting caught. If this is the way you do business then you will need to absorb the criticism. Sorry but way way not acceptable

Not happy with the egr cleaning service on my mq triton By van m37 His compressor wasn't working to spary the chemical into the intake system. Went in for five minutes and I came out and he packed his stuff in his van and told me it's done. And charged me $380 for half an hour Again do not use them.

Over priced on every aspect!!! Charged me $750 dollars for a $500 part... Charged me $250 for an hour and a half labor which was a 10 minute job (especially when it's stated that the first 15minutes of labour are free?!)... And $100 dollars to plug in their computer to identify the fault... $1300 later, the car might be fixed but I was ripped off to no end!!!

Excellent experience by very helpful and nice mechanic, Mohit. Replaced water pump, very methodical and professional mechanic, and good to talk to whilst he was fixing my car.

he was to put boot lock in broke the part then broke boot mechanism then broke my license plate housing now rain gets in and my license plate lights don't work so it costing me more money and being on disability money tight NEVER AGAIN AND WONT RECOMMEND

This is a predatory business that takes advantage of women and people who don't know any better. Took advantage of my girl. $330 charge to refill transmission fluid and top up engine oil and jump start a car.... (20 MINUTE JOB AT MOST ) IS A F$#@%! RIPOFF. What you will be charged at a minimum. $99 call out fee for 15 mins. $200 and hour for labour ( this is extreme obviously ) Plus, Plus, Plus "miscellaneous fees". I'll bet you're already too late to read this and avoid this business and you are here because you have been ripped off and burnt like my girl was. NO INTEGRITY

Highly recommended!!!!!, Excellent service and will definitely use again. If you're looking for a mechanic that will make sure the jobs done right Joseph is definitely the one.

Avoid Lube Mobile at all costs. My experience with this company was nothing short of appalling. I was told by a Lube Mobile mechanic that my car had over $1,500 worth of mechanical issues and would not pass a pink slip unless I had them repaired immediately. The way this was delivered caused me extreme anxiety — especially as a mother — thinking I was unknowingly driving an unsafe car with my children. I then took my vehicle to a trusted, independent mechanic for a second opinion — and was told there was absolutely nothing wrong with my car. It passed inspection with no issues and was confirmed safe to drive. What makes it worse is the dishonesty I encountered. The Lube Mobile mechanic failed to tell me it was much cheaper to have my rotors machined rather than replaced — attempting to upsell unnecessary parts and labour instead. This is not just unprofessional, it’s unethical and predatory. Their follow-up offer of a “complimentary service” was frankly insulting and completely missed the point. I wouldn’t trust them to touch my car again. I am lodging a formal complaint with Fair Trading and will be sharing my experience widely to warn others. Their conduct raises serious questions about how many other people — especially women — they are misleading or scamming

I would never use this scamming company again. What started out as split hose's then went to 5k in parts and labour. Then the phone call comes nah you need a new motor $13k on top of 5k scammers never put the car back together and charged me for it. Went else where got the job done under half their price with 6 month warranty. No transparency with there rip off pricing. Do not use these scamming people

Amazing service by Jake (S23) my Technician. My old Holden rodeo destroyed the Throw out Bearing, Clutch needed replacement, clutch housing etc. i tried to get local mechanic to look at it. After 2 days of waiting for them to turn up. i ended up going online and tried Lube Mobile for the first time. i booked an appointment on Friday for Monday morning. Jake turned up on time. Found problem, car was towed to workshop the next day, to big of a job for onsite work, gear box had to come out. i needed car urgent as my sons funeral was Thursday. As soon as the car got there Jake got to work. He rang me Tuesday to tell me the extent of job and he also found more wrong with the oldgirl. 2000 Holden Rodeo. i thought there is no way it would be ready for Thursday. Wednesday i called to see if car would be finished, Jake told me he would work back, because i needed the car and he worked overtime by 1 and half hours to finish it off. What and amazing Guy to go above and beyond like that, one other mechanic stayed back also to help out, These Guys are absolutely 100% A1. Thank you guys the car runs like new. if i used anyone else im sure it would still be stuffed. Got to the Funeral all went great, one less problem. i will us these guys for all me car problems from now on. Thank you so much

The job Andy did on my Peugeot RCZ diesel was brilliant, it had started to smoke excessively, he diagnosed the fault, sourced what he needed (not an easy task with these cars) and got a 300,000 km car running like new. Fantastic job, very much appreciated!