Tech was helpful & great!
Tech was helpful & great! WSTL01526

Last reviewed 11 months ago
11 months ago
I had the pleasure of working with Brian from Leaf Home Water Solutions to install a water filtration system in my home, and the experience was exceptional. Brian was punctual, professional, and extre... See more
Over a year ago
I have tried my best not to give a negative review but I honestly feel there is no other option now. Long story but here goes. We purchased our system two years ago. The salesman was very nice and con... See more
Over a year ago
Tyler was my installer and his helper was Austin. They did a great job and super nice. They are very professional and got the job done pretty fast and cleaned up.
Tech was helpful & great! WSTL01526
Ken Dehon and Damian were both awesome! Their professional work ethics were very similar. Hardworking, with seldom seen dedication and expertise. Ken totally sold us with his presentation and Damian completely installed the system the very next day!
Cameron did a great job installing my water system and explaining how it works. He took care of removing and disposing my old tanks which was not easy and very much appreciated. He was friendly and very knowledgable about the product.
Informative, timely, efficient installation. Answered all questions and paid great attention to detail. Left area cleaner than found. Solid product installed well.
Just had my yearly water softener service and the service technician, Anthony, was phenomenal. I have a large amount of iron in my well water and had given up hope of finding a water softner that truly fixed the problem, but Anthony was able to optimize the settings and fix the issues I was having. He definitely knows his stuff!
Tony was great! The install went smoothly and he answered any questions that I had on the new system.
Lindsy in the Cleveland, OH office is awesome! This is our second Leaf product (Leaf Filter too) and they make it easy. Great customer service.
Just installed today. I'm impressed with communication, punctuality, and friendly customer service by Roger in sales as well as Kenneth who did a really clean install. I'll update this review after using it for awhile.
Tony was professional and did a great job with the install. Looking forward to having our system.
Everything about this experience was awesome. The salesperson, knew her product and explained everything and Alex the installer did a great job, very effiencent, clean and explained everything to us. We would recommend this company and installer to everyone.
BJ the absolute best technician on installation and information we could have asked for. Very clean install and he was very accommodating to all my questions since I am a first time water purification system purchaser.
Got my unit installed today. It was much bigger than originally discussed. My water pressure is pretty much cut in half. Tried to call the service tech. No one picks up. You have to leave a message. Not a good experience whatsoever.
Babe Bird was very professional. He did a great job and we would have never known he did work in the house. He cleaned up everything and left everything and left the house how he found it.
Brandon was on time and very professional. Leaf home water solutions has provided an excellent service in providing our home with great water quality.
Derrick (Sales Rep) came to our appointment and was super knowlegeable and helpful and after a question and answer session, I agreed to have a system installed. This was on a Tuesday and we were scheduled for Installation Friday of the same week. The following day they called and set up for Thursday. The installation went flawlessly and Matt (Installer) and his son were very professional and answered all my questions about the operations of the unit. Thank you gentlemen .
The sales pitch was a bit strange like the old vacuum cleaner guys. But polite & smart about the water conditioners and the explanation of features/benefits. Connor installed our units next business day. He was considerate and knowledgeable but had to admit he had the wrong unit installed. He quickly made it right two days later. We appreciated his honesty since we may not have noticed it was a smaller unit than we purchased.
Installer was quick and courteous
Romeo ...super job. Professional and timely service.
Steve P installed UV system in garage, water filtration above refrig, and RO system under sink. He explained the ins and outs of the system and how to replace cartridges so everything go smoothly in replacing He did a wonderful job! Highly recommend!! Thank you for great service!
Harold was very efficient, explained the system, asked if I had any questions.
Based on analysis of 48 reviews rated 1-2 stars for Leaf Home Water Solutions
“Put this system in two yrs ago and was given a bunch of lies”
“We had the Leaf water system installed on November 7,2023 and we had problems as soon as April 2024, as the regenerat...”
“I have tried my best not to give a negative review but I honestly feel there is no other option now”
“We had the Leaf water system installed on November 7,2023 and we had problems as soon as April 2024, as the regenerat...”
“I called customer service on day 4 and told them I wanted the system removed and a refund”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Leaf Home Water Solutions specializes in providing whole home water treatment systems designed to ensure safe and healthy water for families. The company focuses on creating custom-built solutions that enhance water quality by improving taste, odor, and clarity while reducing harmful contaminants. Their services include water softening systems, water filtration systems, and tailored solutions for well water, addressing a variety of common water issues. Targeting homeowners concerned about water quality, Leaf Home Water Solutions employs local water experts who conduct advanced digital testing to identify specific water problems. With over 250 possible combinations of solutions, the company aims to deliver personalized systems that meet the unique needs of each household, ensuring cleaner, better-tasting water throughout the home.
Leaf Home Water Solutions receives high praise for its professional installation services and effective water filtration systems, with many reviewers highlighting the expertise and punctuality of installers like Brian, Milton, and Tyler. Customers appreciate the clarity and taste of their water after installation, often noting the fair pricing and thorough explanations provided by sales representatives. However, there are significant concerns regarding reliability, with some consumers reporting issues shortly after installation, including leaks and ineffective system performance. A few reviewers express frustration over misleading sales practices and poor customer service experiences, leading to dissatisfaction.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.